TUTOROO Reviews 

Easy to find a tutor. Convenient for booking as well.

nothing tutroo just told me to rate them 5 stars

THE TUTOROO PLATFORM STAFF REFUSED TO PUT THINGS STRAIGHT WHEN I POSED THEM REASONABLE QUESTIONS, SUCH AS ''HOW MANY CLASSES AM I SUPPOSED TO GIVE THE STUDENT FOR FREE TO START CHARGING ANYTHING FINALLY?'' UP THIS MOMENT I MET THE STUDENT THRICE AND WITHOUT EARNING ANY PENNY.

(This is in response to your “clarification”)
It turns out that during the course of those first two weeks, the student only received one lesson, as it coincided with the Christmas and New Year holidays. However, you charged the student in advance for four lessons, regardless of whether the student took the lessons in one week or over the course of a year. When I explained that you should issue a refund to the student for this reason, you refused.

This caused a great deal of confusion, where no one seemed to know anything and no one was willing to take responsibility for anything, and in the end I was the only one who lost out. You kept all the money and refused to issue any kind of refund; the student paid for four lessons in advance but only received three lessons, and I did not receive a single penny, either from the student or from you. On top of that, I lost the student because of this situation.

You have not been clear, either with me (as you initially told me one thing and then another depending on what suited you best) or with the student. In conclusion, regardless of what you say, you have misled both of us.

Great job of the support team, they are fast and efficientin, and in putting students and tutors in contact. On the other hand I think that giving four, one hour and a half, classes for free is is too much, specially when the student only wants a few lessons. I even had a student that only wanted two classes and told me after the second class.

After I selected a teacher and the 3 of us (tutoroo, me and the teacher) agreed when to start and how often to meet, I had to pay for the first 2 classes and the rest are to be paid directly to the teacher.However, when I paid the page refreshed and instead of 2 and I paid for 4 classes. I reached out to tutoroo and I was told that after the first 2 classes I will be reimbursed. Thad has not happened and most of my messages on this topic were ignored. Having the option to pay for more than 2 classes when after 2 the teacher has to be paid it itself a money trap. Very disappointing experience. I consider now a debt recovery company .

The Filipino tutor always willing to help the clients to learn Philippine language

I opted for 2 weeks of lessons for 2 people and paid the amount quoted. After the first lesson, the tutor Dudu asked for more money and when I explained what I had been quoted and therefore paid for, the tutor cancelled the remaining 3 lessons and I have not received a refund or any response to my complaints from Tutoroo.

Lovely customer support. Really helpful, efficient and polite.

I would like to teach Shona Language because they is more parents live in America they wish for their kids they must speak Shona Language or someone from around the country can visit our Zimbabwe 🇿🇼 so they can able to great in Shona Language makadii how are you

I am a tutor on TUTOROO and this was my first student on the platform.

The student completed 4 lessons, and TUTOROO confirmed that I am entitled to a payout of SAR 390.

I was informed that the payout process would take up to 30 working days. However, more than 40 working days have now passed, and I still have not received the payment.

I have followed up multiple times through the platform and via email. Support repeatedly says the case is with the Finance team, but no transaction reference, payment date, or clear explanation has been provided.

This experience has been very disappointing, especially as a first payout, and raises serious concerns about reliability for tutors.

Terrible customer service and overcharging policy. I agreed a rate with the tutor, who was great, and although this wasn’t the rate shown on the site - the customer service informed to go ahead and they would charge only the correct amount. I’ve been in discussion with them now for more than a month and they won’t refund me the difference. The reason is that I have a different child attending for each 1 hour of the 2 hour session booked - therefore it’s their policy to charge double the fee which is obviously ridiculous if only one is attending at a time. I dont believe this is their policy, however they just don’t want to honor the refund they agreed after instructing me to book. They have ignored the fact I have an email from them telling me what the process would be. It’s knowingly stealing from their customers. It’s a shame because the tutor is brilliant, and she didn’t get anything from this overcharging.
I would never go near this company again and would strongly recommend others to stay away from their bad practices.

Claudia is a wonderful Spanish teacher. She is patient, clear, and makes you feel comfortable speaking from the start. I always leave class feeling more confident and motivated. Highly recommend.

It was a great platform so far. They always inform you regarding if there is a student wanted to book a classes.

I’m very happy to share that my profile has been accepted as a tutor on Tutoroo. The onboarding process was smooth, clear, and well-organised. I appreciate the professionalism and support shown by the Tutoroo team, and I look forward to connecting with motivated learners through this platform. Thank you for this opportunity.

The communication from Tutoroo side was clear, organized, polite. And the learner was very respectful. Will defiantly continue to work with Tutoroo. All the best to the team!

TUTOROO is indeed a best platform where you can get the language tutor you are looking for with best and reasonable prices per lesson! It's an authentic platform. 👍👍👍

Thank you for responding to my questions, which made the experience great.

My tutor meets me face to face at a cafe in Tenjin and it’s perfect. I was not interested in an online tutor. I’m an older learner with slightly diminished hearing so sitting across from her and really hearing her has been great. She is always prepared and the lessons have been incredibly helpful.

This is my second review as I’m still waiting to be paid for the lessons I gave. Such a shame from your company to not respect your own T&C.
To all the new tutor, please be careful. Note you’ll never be paid for your work.

Tutoroo is a reliable place where you can find a qualified and experienced tutor! I really recommend!