TUTOROO Reviews 

1,522
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the straightforward signup process and smooth user experience for connecting with tutors. Many people highlight the helpfulness of the support team and the ability to find suitable instructors, simplifying the process of building learning partnerships. However, some customers also noted significant dissatisfaction regarding payments and refunds. Tutors frequently report issues with payment when students discontinue after initial lessons. Additionally, several people experienced issues with refunds for unavailable teachers or company errors.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, with some reviewers praising the team as... See more

Service

Customers had ambiguous experiences with service, with many expressing significant disappointment and... See more

User experience

Clients share positive opinions on user experience, with many finding the platform user-friendly and easy to... See more

Payment

Consumers find payment to be a significant source of frustration, with many reporting issues such as not... See more

Refund

People report negative experiences with refund, with many customers expressing frustration over prolonged... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great job of the support team, they are fast and efficientin, and in putting students and tutors in contact. On the other hand I think that giving four, one hour and a half, classes for free is is too... See more

Rated 4 out of 5 stars

I have met this instructor and we have agreed on a plan. But she said she was unwell for second lesson. We skipped it. Then she ghosted me for our 3rd lesson. Edit: Had multiple unpleasant experien... See more

Company replied

Rated 4 out of 5 stars

The great thing is, that the students come without me searching for them. Therefore it's a bit unpleasant, that I have to teach for two weeks for free, even though it's not certain that the student wi... See more

Rated 4 out of 5 stars

Tutoroo was instrumental in connecting my current student Dutch to me. I found the website a bit inflexible in that the lesson duration seems preset at 90 minutes which did not suit either of us. But... See more


Company details

  1. Private Tutor
  2. Language Course Provider
  3. Online Marketplace
  4. Tutoring Service

Information provided by various external sources

TUTOROO - Find the best language tutors near you, now.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,522)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tutoroo is great for a tutor because of flexibility

Tutoroo is great for a tutor because of its flexible tutoring options. I am able choose online or face-to-face and there are also wide range of languages and subjects. It is also good for tutors like me who are looking for side income. The flexibility option is great as I am able to set my own schedule.
All in all, tutoroo is a great platform for both tutors and students.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this portal is SCAM

Stay away from this portal is scam!
I worked as a teacher on Tutoroo, followed their policy, and never received any payment waiting over 3 months. The platform exploits educators, hides behind excuses, and refuses to honor agreements.

15 January 2026
Unprompted review
TUTOROO logo

Reply from TUTOROO

Hi Anna,

We’re sorry to hear about your experience and would like to clarify the situation.

According to our records, your first payout was successfully processed in January. Regarding your second payout, please rest assured that it is currently under review and is being handled as a priority by our team.

We understand that delays can be frustrating, and we truly appreciate your patience while we complete the necessary checks to ensure the payout is processed accurately.

If you have any further questions or require assistance, please feel free to reach out to our support team. We're here to help.

Thank you.

Kind regards,
The TUTOROO Support Team
www.tutoroo.co

Rated 5 out of 5 stars

Delighted to be working together

I’m a Spanish and Italian teacher and I’ve been working with Tutoroo since 2023. I’ve found it to be a great place to meet students. The support team is always friendly and quick to respond. Of course, I’ve had lots of enquiries that don’t always lead to bookings, but that’s because people can’t quite make up their minds (perhaps due to the price of my lessons) – it has nothing to do with the site itself.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

This website is functionally a scam

This website is a scam designed to induce payment up front and deliver no service. Many of the "tutors" that supposedly are available, are not. Even if you do get a tutor through here (which i didn't despite paying hundreds) whatever you pay to Tutoroo is not going to the tutor, so if you must interact through here, pay as little as possible, and ideally use another site.

25 September 2025
Unprompted review
TUTOROO logo

Reply from TUTOROO

Hi Conor,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We want to clarify that TUTOROO is a platform that connects students with independent tutors, and once a match is made, lessons are arranged directly between both parties. Many tutors on our platform are active and successfully conducting lessons, and we continuously monitor profiles to maintain quality.

Payments made through TUTOROO cover the initial two week of lessons, after which students typically pay tutors directly. We understand that delays or lack of response from a tutor can be frustrating, and our team is always available to assist with follow-ups or alternative matches to ensure lessons proceed as expected.

Unfortunately, we were unable to locate your account based on the information provided. The email attached to this review does not match any record in our system. Kindly reach out to us at contact@tutoroo.co using the email you used on our platform so we can investigate your case further and assist you promptly.

Best regards,
The TUTOROO Team
www.tutoroo.co

Rated 5 out of 5 stars

A good working partnership

I have been working with Tutoroo as a teacher since November 2021.
I find them very appreciative and supportive of professionalism and high quality work.
They help set up the initial working relationship between student and teacher, and refund 50% of their commission if the student chooses not to continue after the first two weeks of tuition.
I recommend Tutoroo as a platform for teachers for all the above reasons, and also because they offer the best commission-related deal of all the platforms that I'm currently aware of in Dubai.

24 March 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 3 out of 5 stars

Turturo working relation

I love turturoo but later on you did not responding. Could it be revised to a better relation

19 March 2026
Unprompted review
TUTOROO logo

Reply from TUTOROO

Hi Diana,

Thank you for your kind words about TUTOROO. We truly appreciate your support.

We understand your concern regarding inquiries where students do not respond after you’ve replied. While our role is to connect tutors with interested students, the continuation of communication ultimately depends on the student’s availability and readiness to proceed. In some cases, students may delay their response or decide not to move forward.

That said, we are continuously working to improve the overall experience and encourage more consistent engagement from students. We also recommend continuing to respond promptly to inquiries, as this helps maximize your chances of securing lessons.

If you ever need assistance or would like us to follow up on a specific inquiry, please feel free to reach out. We’re always here to support you.

Thank you again for being part of TUTOROO.

Best regards,
The TUTOROO Team
www.tutoroo.co

Rated 2 out of 5 stars

I am getting inquiries but no bookings…

I am getting inquiries but no bookings yet.

13 March 2026
Unprompted review
TUTOROO logo

Reply from TUTOROO

Hi!

Thank you for sharing your experience with us. We understand how it can feel to receive inquiries without immediate bookings, but please rest assured that this is a very common part of the process, especially in the beginning. Many students take some time to explore their options, communicate with a few tutors, and align schedules before confirming their lessons.

We encourage you to continue responding promptly and engaging warmly with each inquiry, as this plays a key role in building trust and increasing your chances of conversion. Sometimes, even a small follow-up or a clear, friendly introduction can make a difference.

Please don’t be discouraged, many tutors experience this stage before they start receiving regular bookings. With consistency and patience, bookings usually follow. We’re confident that your efforts will pay off soon and hope to see your first confirmed lesson in the near future.

If you would like to further increase your chances, you may also consider boosting your visibility on TUTOROO. You can now sign up for TUTOROO Premium, where your profile will be automatically promoted to the top of the search results for your language in your city. Many tutors see an increase in student introductions shortly after activating the subscription.

Thank you again, and we wish you success in securing your first booking soon.

Best regards,
The TUTOROO Team
www.tutoroo.co

Rated 5 out of 5 stars

Excellent

Tutoroo is a professional and reliable platform. They are very helpful, recommend students, and maintain excellent communication with tutors. The process of connecting with learners is smooth, and the support team is responsive and efficient. I would highly recommend Tutoroo to tutors looking for new students.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy Tutor-tutee Matching Platform

Tutoroo was able to help me secure genuine clients who desire to help their children or relatives improve in the learning of English. It has a user-friendly pre-paymenf option for the 1st 2 lessons as well as clear instructions for the payment of subsequent lessons. Additionally, it sends links to both clients & tutors to seek their feedback and moniitor the quality of the business transaction.

27 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look