TURGAME Reviews 

4,856
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing digital gift cards is fast and straightforward, with delivery happening within a few minutes and codes working perfectly. Many people appreciate the reliable service and smooth transactions when buying codes for their favorite gaming and entertainment accounts. However, some reviewers were not happy with delayed order processing and lengthy security verification checks requiring identity documents. Consumers also noted that customer support can be completely unresponsive when dealing with ticket requests, failed purchases, or unresolved payment issues. A few individuals experienced problems with receiving already used codes or facing long waiting times before getting assistance.

What people talk about most

Product

Reviewers mention ambiguous feedback about product experiences, with high disagreement among customers. Many... See more

Order

People report ambiguous experiences with order processing, marked by sharp contrasts in delivery times and... See more

Response time

Customers had negative experiences with response_time, reporting frustration over lengthy processing delays... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting that the process is simple, fast,... See more

Customer service

Consumers find customer service to be extremely disappointing due to a widespread lack of communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

it is safe and trustworthy but: - sometimes I have problem with login or phone / email verification (each time they ask me to verify phone number) - sometimes I experienced problem that my card can'... See more

Rated 4 out of 5 stars

Great service. When ordered 1st time, they delivered key within 3-4 mins. On my 2nd order, they took 1.5 hours, which got me a little panicked. They should mention about delays occurence.... See more

Rated 4 out of 5 stars

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issu... See more

Rated 4 out of 5 stars

Overall everything worked! I could redeem code on my Turkish PSN account without issues. One improvement I’d suggest is that when making a purchase, I was asked to verify my phone number, and it said... See more


Company details

  1. Gaming service Provider

Written by the company

Online game, e-pin, netflix, steam, itunes, google play, razer,, music packs, training codes and many more products to buy the right address TURGAME.com


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(4,856)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Incompetent

Order nubmer 2331125
After two hours of waiting for the code to arrive in my email, I realized something was wrong. I started reading reviews here and realized I'd lost my money.
I guess there's no point in waiting for the code; no one will refund your money.
Don't use this site, and don't trust Google reviews; they're all lies.
I don't understand how their account hasn't been blocked yet and they're still working.

UPD. After 8 hours and 17 minutes of "instant delivery," I finally received my PSN top-up code. If you don't want to waste your nerves and need the code right away, like me, I don't recommend dealing with this company.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammed

I had a very disappointing experience with this company.

I purchased 4 Gift Cards worth 500 TL each. A few hours later, I received a notification with the codes, but none of them worked. Even worse, the codes provided didn’t have a valid format (for example: "order2011###" was one of them), which immediately raised concerns.

I have been buying from this company for years without any issues, but the first time I made a larger purchase, this happened, which is extremely concerning.

I contacted customer support, but my ticket was closed without any response or resolution. I had to reopen it myself, which is extremely frustrating and unprofessional, but no response until now.

At this point, I feel completely misled and unsupported as a customer. I strongly recommend looking for alternatives — I have already started doing the same.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a very bad experience with…

I had a very bad experience with Turgame.

I requested a refund BEFORE the code was delivered, but they still sent it.

I did NOT use the code, and my ticket is still open with no response for days.

Customer support is ignoring me completely.

I just want my refund to my Binance account.

Be careful when dealing with this website.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick and trustworthy

First time buyer! I recieved my order in 2 minutes and the Apple gift card I ordered worked just fine. Definitely will make them my go to from now on

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Unfulfilled Order 2311490

On March 20, 2026, I placed order number 2311490 on your website. I purchased two digital items. These were a 25 USD Steam Wallet Gift Card and a 10 USD Steam Wallet Gift Card. The total order amount was 1.586,10 TRY. The payment was processed using my credit card.

Your website explicitly promises instant delivery for digital keys. However, after I completed the payment, the order status was marked as processing. No digital keys were delivered to my account or my email.

After waiting for more than 20 hours with no update, I contacted your customer support. I submitted a ticket stating that my order was still processing despite the instant delivery guarantee. I requested that the keys be delivered immediately or that the order be canceled for a full refund.

It has now been three days since the original purchase. The order status still says processing. I have not received the products I paid for, and I have not received a refund. Due to the lack of communication and failure to deliver the purchased goods, I have posted a review on Trustpilot. I expect a full and immediate refund to my original payment method.

UPDATE!: They are now refusing to cancel my order, even though their refund policy says, I am allowed to cancel my order and request a refund because the products have not been delivered yet.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience of my life

Worst experience of my life. They claim to give instant delivery... They took 5 hours to process my order then didnt even send code when process was done. They asked me for more verification which i provided. Havent heard back from them since. There support is fake and a scam claiming they sent me the codes but clearly they cant even make their scam believable since the order status still says verifying. Support decided to close ticket himself and gave me an explanation full of lies. Be ware of this SCAMMING COMPANY they will take your money and completely ignore you !!! ( They have finally sent me the codes 7 days after. Support is so bad though no clear explanations wont be shopping here again.)

18 March 2026
Unprompted review
Rated 1 out of 5 stars

This was the worst experience I had

This was the worst experience I had so far I made this purchase over 6 days ago and didn’t receive my code till now over a week to get my code is absolutely ridiculous. I opened a support ticket and not a single reply over 4 days and no response I will never buy from this company again absolute joke I recommend to stay away.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Bought 3 Apple Gift Cards

Bought 3 Apple Gift Cards - Processing time is a bit long but all worked flawless will 100% be coming back! Great savings I made

25 February 2026
Unprompted review
Rated 1 out of 5 stars

There was a purchase of a wholesale…

There was a purchase of a wholesale order, 15565, instead of 12-digit PSN codes, I received not converted their internal 14-16-digit sets of letters in EPY format, which had to be converted to their The internal system, but no one has done this and there has not been a single answer anywhere for a week. Therefore, if you have problems with the order, no one will solve them for you

16 February 2026
Unprompted review

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