TURGAME Reviews 

4,855
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing digital gift cards is fast and straightforward, with delivery happening within a few minutes and codes working perfectly. Many people appreciate the reliable service and smooth transactions when buying codes for their favorite gaming and entertainment accounts. However, some reviewers were not happy with delayed order processing and lengthy security verification checks requiring identity documents. Consumers also noted that customer support can be completely unresponsive when dealing with ticket requests, failed purchases, or unresolved payment issues. A few individuals experienced problems with receiving already used codes or facing long waiting times before getting assistance.

What people talk about most

Product

Reviewers mention ambiguous feedback about product experiences, with high disagreement among customers. Many... See more

Order

People report ambiguous experiences with order processing, marked by sharp contrasts in delivery times and... See more

Response time

Customers had negative experiences with response_time, reporting frustration over lengthy processing delays... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting that the process is simple, fast,... See more

Customer service

Consumers find customer service to be extremely disappointing due to a widespread lack of communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

it is safe and trustworthy but: - sometimes I have problem with login or phone / email verification (each time they ask me to verify phone number) - sometimes I experienced problem that my card can'... See more

Rated 4 out of 5 stars

Great service. When ordered 1st time, they delivered key within 3-4 mins. On my 2nd order, they took 1.5 hours, which got me a little panicked. They should mention about delays occurence.... See more

Rated 4 out of 5 stars

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issu... See more

Rated 4 out of 5 stars

Overall everything worked! I could redeem code on my Turkish PSN account without issues. One improvement I’d suggest is that when making a purchase, I was asked to verify my phone number, and it said... See more


Company details

  1. Gaming service Provider

Written by the company

Online game, e-pin, netflix, steam, itunes, google play, razer,, music packs, training codes and many more products to buy the right address TURGAME.com


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(4,855)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service

Poor service. It took them 7 hours to issue a digital item for a PSN top-up, during which time the price of the item I needed increased by $25.

WE DO NOT RECOMMEND. They are unprofessional. Tech support is slow and uses general statements, and simply closes tickets when asking awkward questions.

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Playstation Gift Card

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issues. Overall, it's a reliable place to buy, and I would definitely purchase from them again.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Totally legit!

While they do deliver slowly, probably due to them not allowing multiple sellers but it's only a group of people selling these, they deliver the goods without any issues (at least from my last 5 purchases made over in a month). The fees are also less compared to any seller out there. I heavly recommend if you are not scared to wait a hour at max.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Order speed

Order speed, i received the code 5 hours later, that's not fast delivery like you mention.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a total of 5 times the keys take days to arrive

Ordered a total of 5 times. Every time it takes from 12 to 72 hours to deliver the key. Once bought a key that didn't work which was confirmed by the playstation support to be redeemed way before i bought it. They refused to refund even though i had proof. Luckily i bought with a creditcard and was able to chargeback. They take your money in no time but the actual key delivery takes days. No response in tickets or whatsapp so if you buy a key with them it's a hit or miss if you're even going to receive it. Also there used to be a ridicoulus practice by them that required you to send them your documents as "verification" but only after you already paid so it felt more like an extortion having to send you government documents just for them to give you your key that you alreaady paid for.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Turgame is a SCAM

Turgame is a SCAM! They took my money and didn't deliver my gift card. I have been chasing with the support team but I got no response. Then after a couple of weeks, my order is deleted completely and I get an email saying that my gift card order was complete with 0 credit! THIS IS A SCAM! AVOID!!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Buy from this store. Never received my codes. Nobody answer. Created a ticket and still no replies.

I got scammed by them.

DON’T BUY IF YOU DON’T WANNA LOSE YOUR MONEY.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

I paid for an Apple iTunes Gift Card…

I paid for an Apple iTunes Gift Card 2000 TL, order #2345061, but I have not received the digital code.

The company sent me an email saying that the order was successfully processed and that the code had been delivered in a separate email, but no such email arrived. I checked my inbox, spam, trash, promotions, and all mail folders — there is no code.

I also contacted customer support. They replied that the product was “being supplied” and then closed the ticket, even though the issue was not resolved. Now I cannot reopen the ticket.

At this point, I paid 39.57 EUR for a digital product that I have not received. I am requesting either immediate delivery of the code or a full refund.

Very disappointing experience. I would not recommend this service unless they resolve delivery issues properly and stop closing support tickets before the customer actually receives the product.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

dissatisfied

The process for purchasing a digital key was far too long. A very bad experience. I do not recommend it.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM SITE

THIS IS A SCAM SITE. PLEASE DON’T MAKE ANY PURCHASE.

all their reviews on this site are bought up. their customer services never reply. they will just take your money and never deliver you the codes.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

I always bought COD points on this…

I always bought COD points from this Modern Warfare website, and I recently made two purchases. They didn't refund my money and they didn't give me the codes. I contacted support, but it's been weeks since I received a response. "They kept my money.".

8 April 2026
Unprompted review

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