Non responsive customer service to my complaints regarding unexplained new charges on indbo. Apparent confusion of assigning some one else's inbo under my name. Hope someone sees this and contact me.... See more
Company replied
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See what reviewers are saying
God og fair behandling ifm krav/udbetaling af erstatning ved brand... En situation hvor man kan risikere at mangle overskud til at "slås med sin forsikring" 👍
Company replied
I had a fantastic service offered by Jannick Larsen from skade center who assisted me in reporting a claim about parking damage. since the website process is in danish, he has walked me through and re... See more
Company replied
We chose Tryg in Feb 2024 mainly because of their excellent customer service and good value. We had taken both Indboforsikring and Husforsikring via Tryg and found the overall rates lower than our pre... See more
Company replied
Company details
Written by the company
Tryg er et af Nordens største skadeforsikringsselskaber med aktiviteter i Danmark, Norge og Sverige. I Danmark og Norge er vi henholdsvis nummer et og fire. I Sverige er Tryg den femte største spiller på markedet. Hver dag sikrer Trygs 4.400 medarbejdere tryghed og værdi for mere end 4 mio. kunder. Med et bredt spektrum af forsikringer til både privat, erhverv og industri, behandler Tryg årligt mere end 1 million skader på tværs af Norden. Tryg har leveret økonomisk og personlig sikkerhed for sine kunder i snart 300 år. Vores historie som forsikringsselskab er en af Nordens ældste, og kan spores tilbage til Københavns store brand i 1728.
Tryg A/S
Written by the company
Contact info
Klausdalsbrovej 601, 2750, Ballerup, Denmark
- 70112020
- www.tryg.dk
3.4
Average
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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From the first time i selected this…
From the first time i selected this company i didn't have any problem that means it's good company
Thanks
10 June 2023
Reply from Tryg
Hi Yasser
Thanks for the great review. I'm glad to hear that it was a good experience.
Best regards Dorte, Tryg
hurtig behandling alt i top
3 June 2023
Reply from Tryg
Hej Vivi
Det er bare skønt at høre. Mange tak for anmeldelsen.
Venlig hilsen Dorte, Tryg
Good service
I have been your costumer for 10 years back 2013 I respect your decisions with fully respect for your company Thank you. Best regards. Paddy Moses Gbedi.
26 May 2023
Reply from Tryg
Hi Moses
Thank you very much for your review.
It seems as though you are very happy with your insurances here at Tryg, but you have only given us 1 out of 5 possible stars here on Trustpilot. If there is anything you need our help with, you are very welcome to book at call from us on the link below:
https://tryg.dk/bliv-kunde/bliv-ringet-op
Best regards, Morten, Tryg
My review was removed
My review was removed. Don't evwr pick them. Use Falck who will actually help you. Tryg won't even listen before saying they don't support your claim. They will take your money but give nothing back to any insurance. Not Sundhedssikring either. They don't care if you are sick.
25 April 2023
Unprompted review
Reply from Tryg
Hi Marianne
We only request removal of reviews, if we believe that the review doesn't live up to the guidelines here on Trustpilot.
That being said, i'm sorry to read that we haven't been able to live up to your expectations.
If you need information or have questions, you can book a call from us on the link below:
https://tryg.dk/bliv-kunde/bliv-ringet-op
Best regards, Morten, Tryg
I have only made a scooter insurance…
I have only made a scooter insurance from tryg and I want only the scooter insurance but this company always,everyday call me to make a insurance of family my house etc etc when they call they only talk for 8 t0 10 seconds after that the phone will automatically cut I don’t know what is the problem of this company
28 March 2023
Reply from Tryg
Hi Sunil
I'm sorry if you're receiving unwanted calls from us, that's not our intention.
If you want me to take a look at it, you can send me an e-mail at hej@tryg.dk with your phonenumber, then i'll make sure that you won't get any more calls.
Best regards, Morten, Tryg
Reply from Tryg
Hej Lars
Hvor er det dejligt at læse, det er den oplevelse du har.
Mange tak fordi du ville anmelde os på Trustpilot, og rigtig god dag til dig.
Venlig hilsen Pernille, Tryg
Reply from Tryg
Hi Alexandru
Im glad to hear 😊
Thank you very much for your review, we really appreciate it.
Best regards Pernille, Tryg
tryghed med Tryg
So far, I have a good experience with Tryg company. Employees are very professional and knowledgeable and handle conversation politely and friendly, and answer questions with patience and to the best of their knowledge.
6 April 2023
Reply from Tryg
Hej Malekzad
Mange tak for de flotte ord, det sætter vi stor pris på.
Venlig hilsen Dorte, Tryg
Top profesionel service
6 April 2023
Reply from Tryg
Hej Torben
Mange tak for anmeldelsen og de 5 stjerner.
Skønt at høre at du har fået proffessionel service da du var i kontakte med os.
Ha' en skøn weekend.
Venlig hilsen Dorte, Tryg
Venlig person
1 April 2023
Reply from Tryg
Hej Peder
Tak for de 5 stjerner, jeg er glad for at høre at du var i kontakt med en venlig person hos os.
Venlig hilsen Dorte, Tryg
Very disappointed in Tryg
Very disappointed in Tryg. Very poor service. Their advisors forget how to speak english when there are issues to discuss and show very little care and guidance to their customer.
29 March 2023
Unprompted review
Reply from Tryg
Hi Alexandre
Thank you for your review.
From your review i'm not able to really know what it's about, but i'm sorry to read that you're not satisfied with our assistance.
If you still have an issue, i would recommend that you book a call trough the link below, then we can have a look at it.
https://tryg.dk/bliv-kunde/bliv-ringet-op
Best regards, Morten, Tryg
Fraud
I got an automatic subscription for things that i never wanted to get insurance for .
20 March 2023
Unprompted review
Reply from Tryg
Hi Emil
Thank you for your review on Trustpilot.
It sounds like you had a bad experience with us, which I’m sorry to hear.
From the informations in your review, I can not see what the case is about.
If there’s anything I can do, feel free to send an email, and I will get back to you.
Best regards Pernille, Tryg
extra insurance
at the beginning, I don't want to pick up the call as I don't like such marketing call. however, your colleague offered some extra insurances which I might need for my coming trips. it is quite helpful.
15 March 2023
Reply from Tryg
Hi Jingjing
Thanks for the review.
I'm glad to hear that you found the conversation helpful. You are more than welcome to contact us again.
Best regards Dorte, Tryg
Verry good forskingner
16 March 2023
Reply from Tryg
Hi Ciprian
Thanks for the review and the 5 stars, we appreciate it very much.
Best regards Dorte, Tryg
kind and helpful people are working…
kind and helpful people are working there—no issue with talking to customers in English.
10 March 2023
Reply from Tryg
Hi Andras
Thanks for the review and the 5 stars. We appreciate that you took the time to rate us.
Best regards Dorte, Tryg
It took 2 weeks
It took 2 weeks, over 4 different persons, many departments involved, countless phone calls, people willingly not doing their job bc they could not be bothered...just to realize someone typed my CPR incorrectly and that was the problem. Then it took 1 phone call to fix it.
7 March 2023
Reply from Tryg
Hi Eduardo
I'm sorry to read about the difficulties you've had when calling us, when it turns out that the problem was quite simple in the end.
I'm glad the issue was handled, and thank you for your review here.
Best regards, Morten, Tryg
Thank you Im so much
2 March 2023
Reply from Tryg
Hi John
You welcome 😊 And thank you very much for your review, we really appreciate it.
Best regards Pernille, Tryg
Reply from Tryg
Hi Fernando
Thanks for the great review and the 5 stars.
Have a nice day
Best regards Dorte, Tryg
It is really painful to terminate a…
It is really painful to terminate a contract with them. Stay away from them if you do not want to get a strange bill half year after termination.
25 February 2023
Unprompted review
Reply from Tryg
Hi Xiangliy
I'm sorry to hear that your experience with us didn't turn out well.
I can't see what the issue is about, but please write me at hej@tryg.dk, if you want me to look into your case.
Best regards Dorte, Tryg
Reply from Tryg
Hej Diana
Det er da skønt at høre, at du er glad for at have os som selskab. Vi er også glade for at have dig som kunde.
Ha' en dejlig dag.
Venlig hilsen Dorte, Tryg
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