Called on Thursday to organise delivery of goods from UK storage unit to Ireland. The items picked up Sunday and delivered Monday morning: Unbelievably speedy service! Great team all round from L... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The team made a potentially stressful couple of days really easy for us, went above and beyond, professional service and done with a smile despite the hard work involved. Special mention to Kayne, Sim... See more
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... See more
Company replied
We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... See more
Company replied
Company details
Written by the company
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Contact info
Unit 54, RM17 6ST, Grays, United Kingdom
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Despite the atrocious weather
Despite the atrocious weather, Matt Wayne Brad & James did a great job of moving us 100miles, keeping our spirits up and stress levels down.
Remarkably they limited the mess in both properties and water getting to the boxes. Fantastic feat!
13 January 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a fantastic review Simon. We really appreciate it.
Despite the extremely challenging weather conditions, our removal team were proud to deliver a smooth, stress-free 100-mile house removal for you. At Trunk Logistics Ltd, we pride ourselves on providing a professional, reliable removals service, and it’s great to hear that the team kept spirits high while protecting your belongings and both properties from the elements.
Limiting mess, preventing water damage, and ensuring your items arrived safely are all part of the high standards we aim to deliver on every home removal, whether local or long-distance. Your feedback highlights exactly what we strive for: careful handling, positive attitude, and exceptional customer care — even in atrocious weather!
Thank you again for choosing Trunk Logistics Ltd for your move. We wish you all the very best in your new home and would be happy to help with any future removals or logistics needs.
Fantastic service from start to finish
Fantastic service from start to finish.
Our team, Amin, Michael, Dan, Archie and Jack were to a man friendly, polite and incredibly respectful of our possessions and property. They remained calm and relaxed while getting stuck in and getting the job done. I’d highly recommend using Trunk. They didn’t provide the cheapest quote but delivered outstanding service, worth every penny.
6 November 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a detailed and positive review Matt. We’re delighted to hear that your London to Brighton removal was a great experience from start to finish.
Amin, Michael, Dan, Archie and Jack will be especially pleased to know their friendly, professional and respectful approach made a real difference. At Trunk Logistics, we pride ourselves on delivering a calm, efficient and reliable removals service, ensuring our customers’ belongings and property are handled with the utmost care throughout the move.
While we may not always be the cheapest option, we’re proud to consistently deliver a high-quality, professional removal service that offers real value for money. Thank you again for choosing Trunk Logistics for your move from London to Brighton and for your strong recommendation. We wish you all the very best in your new home.
Expensive items missing for 1.5 months
The worst experience moving. Boxes came damaged, expensive items missing. The UK representatives are refusing to do anything to hurry up the Spain handlers they work with. The Spanish delivery depo is holding the items, waiting for someone else to have a delivery to my city instead of just delivering the items to me.
It has been 1.5 months. What kind of condition will my items come in?
13 January 2026
Unprompted review
Reply from Trunk Logistics
We’re very sorry for the frustration this delay has caused and completely understand your concerns Stan.
Your items have been located safely at our Spanish partner depot and are not missing. The delay is due to a lack of recent deliveries scheduled in your area, which is some distance from the depot. To ensure your belongings are transported safely, delivery is being arranged alongside the next confirmed job in your area.
Both our UK and Spanish teams have been in regular contact with you to keep you informed, and we will notify you immediately once delivery can be scheduled. We truly appreciate your patience and apologise again for the inconvenience caused.
Excellent from start to finish!
From the first phone call, to the packing service and then the move everyone at Trunk logistics was fantastic. They were friendly, polite and helpful during what could have been a very stressful time. Special mention to Dan, Conor, Armando and Stan who were superb. On the day of the move they were amazing… efficient, friendly and polite. Nothing was too much trouble and the speed and care with which they packed up and moved our 4 bedroom house was brilliant. A true testament to their brilliant professionalism and skills. Thank you so much to all at Trunk you guys really are very very good at what you do!
7 January 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for such a wonderful review Alice. We’re delighted to hear that your experience with Trunk Logistics was positive from the very first phone call right through to moving day.
Moving a four-bedroom house can certainly be stressful, so it’s great to know the team helped make the process smooth and reassuring.
Thank you again for your kind words and trust in Trunk Logistics. It really means a lot to the whole team, and we’re so pleased we could help make your move a success.
Really great experience
The team stepped in at the last minute to help us move after our original company let us down. The team were really great and cleared the house so quickly with great skill and care. I am so grateful for everything they were able to do on the day and would absolutely recommend them.
16 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for your kind words Adam. We’re really pleased we were able to step in and help at such short notice, especially after such a stressful situation.
It’s great to hear the team were able to clear the house quickly while still taking care with your belongings — that’s exactly what we aim for. Your gratitude and recommendation truly mean a lot to us.
Thank you again for choosing Trunk Logistics, and we’re glad we could make a difficult day that bit easier for you.
Absolutely outstanding service from…
Absolutely outstanding service from Trunk Logistics. The team worked unbelievably hard packing a full five bedroom house over two days, including the garage and garden, all prepared for shipment to Portugal. The pace, organisation, and care throughout were exceptional.
Lenny, Lee, Kieran, Jake and Grant were all top class. Polite, calm, and incredibly efficient, even with the scale of the job. Nothing was rushed, everything was carefully packed, and the energy never dropped.
A huge credit to a superb company. I would not hesitate to recommend Trunk Logistics and would use them again without question.
6 January 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a fantastic review Colin. We’re absolutely delighted to hear how pleased you were with the service and with the team’s hard work on such a large and complex move.
Packing a full five-bedroom house, garage, and garden for an international shipment is no small task, so your comments about the pace, organisation, and care really mean a lot to us. The team will be really happy to hear your kind words — they take great pride in doing the job properly, and it’s wonderful to see that recognised.
Moving Home
On 30 October Connor, Simon, Bart & Kayne assisted with my house move.
They arrived early and quickly got to work in moving the contents of my home into their vans.
As part of the service I had arranged for the fragile pack for glassware, kitchenware and precious items and these were wrapped and packed efficiently and with no breakages.
And upon arrival at my new home they quickly unloaded their vans and put the furniture and boxes in the rooms as indicated.
They also went back to my old home and collected a couple of white goods that I stored in my neighbour’s shed as initially there was no room left in the vans!
As such I would highly recommend Trunk Logistics as from the initial visit to gauge what I needed, their reassuring support when confirming the moving date at exchange (as it changed a couple of times due to requests within the chain) to the moment everything was unloaded their professionalism and service was outstanding.
30 October 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a detailed and thoughtful review Tracy. We’re delighted to hear that the team made your move run smoothly and that the fragile packing service met your expectations with everything arriving safely.
We’re also really pleased we could help with the additional collection from your neighbour’s shed and adapt as things changed around exchange dates — we know how stressful that part of the process can be.
Your recommendation means a great deal to the whole team. On behalf of everyone at Trunk Logistics, thank you for trusting us with your move, and we wish you all the very best in your new home.
1 bed flat move
Kai, Jake and Amin were superb. Couldn’t have asked for a better service. Will 100% use again!
4 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you for the great feedback! We’re so pleased to hear Kai, Jake and Amin delivered such a great service. They’ll really appreciate the shout-out. We’d be delighted to help again in the future — thanks for choosing Trunk Logistics!
I highly recommend Trunk Logistics
I highly recommend Trunk Logistics, the team was incredibly kind and attentive, going above and beyond during my recent move. They stayed later than planned without complaint, handling my unexpected amount of belongings with care and professionalism. Their positive attitudes turned what could have been an even more stressful day into a smooth experience. If you want movers who truly care and go the extra mile, Trunk Logistics is the way to go! Thank you Kai and team for such a great service!
4 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for such a thoughtful review Sara. We’re really pleased to hear the team went above and beyond to make your move as smooth and stress-free as possible. Kai and the team will be delighted to hear your kind words, and we truly appreciate you recognising their care and professionalism. Thank you for choosing Trunk Logistics and for the lovely recommendation — all the very best in your new home!
Moving
The staff in the office were very helpful and understanding with what we wanted moved.
The movers on the day were polite and very careful with the goods.
Overall a great service .
9 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you for your kind review Stephen. We’re really pleased to hear the office team were helpful and understanding, and that the movers took great care of your belongings on the day. We appreciate you choosing Trunk and are glad you were happy with the overall service.
Trunk were fantastic from start to…
Trunk were fantastic from start to finish. The most attention to detail for the quote, flexible when my completion changed. The packing service was worth every penny and on moving day the team were brilliant, efficient, accommodating, and nothing was too much trouble. Would highly recommend
16 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you very much for the fantastic feedback Jo. We’re so pleased to hear you were happy with the service from start to finish, from the detailed quote through to moving day. It’s great to know the packing service made a real difference and that the team were efficient and accommodating throughout. We really appreciate the recommendation and wish you all the best in your new home.
Brilliant, professional service.
We found Trunk online and they made the whole process from start to finish so easy. Cannot find any faults. We had all our boxes and wrapping delivered to us in plenty of time before completion. Matt, Paul and Dan got our removals onto the vans very quickly (and we had a lot of boxes). Our completion went through very quickly on the day and by the time we got to our new house they were already there. Brilliant team and no damage to anything. Thought the day would be stressful but they made it easy for us. Would recommend them to anyone.
12 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear the whole process felt easy from start to finish, especially on what can be a stressful day. Matt, Paul and Dan will be delighted to hear your kind words, and it’s great to know everything ran smoothly and arrived safely. We truly appreciate the recommendation and wish you all the best in your new home!
A smooth move with Matt and Kane
Matt and Kane worked so quickly and efficiently! They arrived well in time at both properties and worked so methodically, handling our things with care. Overall for us it was a competitive price and worth going with Trunk Logistics.
22 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for the kind review! We’re really glad to hear Matt and Kayne took great care of your move and kept everything running smoothly and on time. We appreciate you choosing Trunk Logistics and are happy to know you felt the service was worth it. Wishing you all the best in your new place, and we’d be glad to help again in the future!
I'd never heard of them before I…
I'd never heard of them before I started to research Removal Firms! Thank goodness for Google as their name popped up on my search.
Why do I mention this - because people generally tend to stick with what and who they know and you could miss out on including these guys in your search.
They weren't the cheapest but the professional tone on emails and the helpfulness of the chap conducting the site survey made an impression and gave me a lot of comfort that they would complete the job to a high standard.
On the day all of the crew were really helpful and they couldn't do enough to make sure everything ran smoothly. Alongside 'normal' items there were some extraordinary items to be moved including some large semi-industrial woodworking machines. They coped admirably with it all and took it in their stride. After a three hour journey accross country they remained polite and professional even though it had been a very long day.
Would use them again in a heartbeat.
21 November 2025
Unprompted review
Reply from Trunk Logistics
Thank you very much for such a detailed and considered review Stephen. We really appreciate you taking the time to share your experience and are glad you decided to include us in your search. It’s great to hear that our communication, site survey, and overall approach gave you confidence from the outset.
We’re especially pleased the team could handle both the everyday items and the more unusual machinery with care and professionalism, even after a long cross-country journey. Your kind words mean a lot to the whole crew, and we’re delighted to hear you’d use us again without hesitation. Thank you once again for trusting us with your move.
Excellent removal men friendly &…
Excellent removal men friendly & professional. Very quick in loading and off loading all our worldly goods!! The 3 men were Matt, Craig & Archie. Would definitely recommend Trunk removals. We also had 3 lads the day before we moved & they loaded part of the house they were excellent too but didnt get their names
16 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you very much for your excellent review Julie. We’re delighted to hear that the team provided such a friendly, professional, and efficient service on moving day. It’s also great to know our team the day before did such a good job with the pre-load, we’ll be sure to pass on your kind words. Thank you for choosing Trunk Removals and for the recommendation; it’s really appreciated.
Lenny and his team kayne,Brad,Matt,and…
Lenny and his team kayne,Brad,Matt,and Craig and the pack team did good work guiding us through our first move for forty years help place the heavy stuff and rebuilt the beds etc
Great team thanks boys
10 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for your kind feedback Janet. We’re really pleased Lenny and the team could guide you through your first move in forty years. Helping place the heavier items and rebuilding the beds is all part of making the day as smooth and stress-free as possible. I’ll be sure to pass your thanks on to the whole team — they’ll really appreciate it.
We used Trunk Logistics for our move …
We used Trunk Logistics for our move from Essex to Suffolk. Right out, they went over and above with all the services they offered and quote.
On the day Jay, Luke, Zac, were brilliant. Fast, efficient,friendly and acted with all due diligence, treated all our possessions with care.
Thank you all once again.
Thoroughly Recommended.
19 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a detailed review Ray. We’re delighted to hear that the move from Essex to Suffolk went smoothly and that our team delivered on the service and quote provided. Jay, Luke, and Zac will be really pleased to know their hard work, care, and friendly approach made a positive difference on the day. We truly appreciate the recommendation and wish you all the best in your new home.
Great job
Matt, LZ & Christi were really helpful and efficient. Nothing too much trouble. They were really patient when we had a long wait to get keys. Thanks for making a tough day run smoother.
2 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you for the lovely feedback. Matt, LZ, and Christi will be thrilled to hear this. We’re glad they could help make a tough day easier, and we really appreciate you taking the time to share your experience.
Great vibe people
We moved last September and we were assisted by Kieran and Dan. They’re both great persons. I thought moving is a stressful process but thanks to these guys’ positive vibes, everything just was pleasant.
13 September 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to share this lovely review! We’re thrilled to hear that Kieran and Dan helped make your move a pleasant and stress-free experience. They’ll be delighted to hear your kind words. Wishing you all the best in your new home, and thank you again for choosing us!
5* packing and removal service - highly recommend
The office team and the removal team were all highly efficient, organised and communicative. Overall the whole process from start to finish was excellent. The packing and removal team were careful and so hardworking - the whole move was made so easy for us, including helping us move some items directly into our storage unit. I would highly recommend TL for any house move and will use them again for any future moves. Thank you for a great service.
17 November 2025
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that both our office and removal teams made your move smooth, efficient and stress-free. It’s great to know the packing team’s care and hard work helped make the process easier for you, including the support with your storage unit.
Your recommendation means a great deal to us, and we’d be honoured to help you again with any future moves. Thank you for choosing Trunk and for your kind words!
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