TruClothing is my 'go-to' retailer when it comes to work, or special event, attire. This was my fourth suit from them. The choice, and quality is amazing, the fit is perfect, and the price is extr... See more
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About TruClothing.com
Written by the company
TruClothing was the birth child of a long-running family business that originally started in the early ’80s. Back then, 5 brothers came with nothing to the UK to make a better life for themselves and their families & had a vision of manufacturing, wholesaling & retailing natural leather goods such as bags and jackets.
The business grew from strength to strength, starting in the Petticoat lane market and then expanding to 30 stores across the UK at its peak!
At TruClothing, keeping our customers happy is always our number 1 priority we do this by striving for perfection in everything we do, from selecting the vast range of products we have, keeping up with the latest trends, and ensuring the quality is second to none and providing all this at low prices all year round.
All our pictures are taken in-house, never glossed or filtered, so what you see is what you get! We believe this is vital for our customers to get a true understating of our products.
We at TruClothing love speaking with our customers to help with sizing, returns or even advice on what to wear for occasions such as proms, weddings, work, a night out or even your first date! We are available on the phone, by e-mail or by live chat.
Contact info
102 High Road, N22 6HE, London, United Kingdom
- 020 8881 6812
- office@truclothing.com
- www.truclothing.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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It was very easy to get what we wanted…
It was very easy to get what we wanted the delivery was here with in twenty four hours. The quality was very good
Lovely suit
Lovely suit, I bought a three piece suit for my sons prom, wss affordable and it looked good on him. Excellent customer service, I had missed applying the discount voucher the team refunded that for me.
Customer Centered Service
Order is processed quickly. Communication regarding the shipping date is timely.
The quality of the garments,shoes and caps I have purchased are top tier.
Great communication
Great communication, was happy to exchange the suit my partner brought for a bigger size , lovely condition suit
Highly recommend this company
Very nice suit
Very nice suit. Fits true to size. Speedy delivery. Very happy. Thank you
Prompt service
Prompt communication with regards to delivery. No problem with purchase and payment,
Wow great fit
Wow! suit is amazing, perfect sizing for prom. Ordering was super easy… The material is soft and light, quality was all round perfect. I can't fault this company one bit, even delivery was fast! Very happy
Great company - great quality
Great company, lots of selection, very quick delivery - outstanding quality
Fitted like it was tailor made for my son
Awful
Awful, Awful, AWFUL companies - both TruClothing and Debenhams.
We tried to return a waistcoat which was NEVER worn or damaged by us. They accused us of just that and that we had removed the tag. This is absolutely not the case, it had arrived without the tag!! We even sent pictures of the waistcoat upon delivery that there were no tags attached and you can see the perfect condition of the waistcoat.
I would not mind but we kept one of the other ones we had ordered as that was actually used so why on earth would we even try a scam!!.
AVOID AT ALL COSTS!!!
Excellent
Order and pickup was very easy and efficient. Blazer fitted beautifully, would highly recommend!
Just do not shop anywhere else!
These guys have it nailed!
Watch their Facebook videos for great ideas
Fast delivery
Simple and easy returns
Great quality garments.
Great prices
Fast postage & high quality jacket.
In The Pink
Quick and easy to order, swift delivery (the following day), lovely shirt that is true to size.
Great quality product and great service…
Great quality product and great service indeed
Very helpful when we needed to change…
Very helpful when we needed to change sizes and very helpful
5 star experience
The website and payment process was fantastic, quick and easy. Delivery was super quick. Will definitely make Tru-Clothing a go to for future purchases.
great company and excellent customer service
I ordered suits for my husband and children for our vow renewal from this company. Unfortunately, the suits were not actually in stock once I had placed my order through their website. However, the company contacted me immediately, explained the situation clearly, and even refunded my postage costs. I only had to wait one extra day for delivery.
When the suits arrived, they were too big for my children, so I requested an exchange. The process was very easy and handled promptly, and I received the new sizes within 5 days.
I would highly recommend this company. The suits are perfect, and the customer service was excellent throughout.
Read the reviews
Read the reviews. Ordered my suit, it came quickly, was as described, I had to send jacket back for the next size up because a little tight on my shoulders. That arrived about 4 days later. Good quality items. Will get another when needed. Happy customer.
Right second time
Placed order via Amazon ended up with wrong shoe colour. Arranged return but had to reorder directly after speaking to Tru Clothing to ensure correct shoe was available and would be delivered on time. All sorted but need to resolve amazon product listings, some reviews highlighted similar issues.
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