Trinity Finance Reviews 

713
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, honest advice, and making the entire mortgage process remarkably straightforward and manageable from start to finish. Many consumers mention that advisors go above and beyond to secure the best possible rates while ensuring every step is thoroughly explained. People note that the support team is exceptionally responsive, maintaining timely communication and keeping clients fully updated throughout the journey. Reviewers consistently highlight the exceptionally smooth and stress-free user experience, noting that all questions and concerns are answered promptly and efficiently.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, patience, and clear... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and supportive interactions... See more

Response time

Users describe positive interactions with response time, highlighting consistently fast and prompt... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dean Murray made the whole mortgage process simple and stress-free from start to finish. He took the time to understand my situation and found the best deal available, explaining every step clearly... See more

Rated 5 out of 5 stars

Worked with Louis Chalk who guided me through the process of acquiring a mortgage. His advice and patience were invaluable for me as a first time buyer. Very quick response to queries and explained... See more

Rated 5 out of 5 stars

Hello What made my experience, Well I explained I have ADHD and Autism, Dean Murray & Vince Spicer both worked with me really well, I felt combatable and trusting in how they were dealing with... See more

Rated 5 out of 5 stars

Working with Vince and Dean was an absolute pleasure from start to finish. They made the mortgage process smooth, transparent, and stress-free. Both were incredibly knowledgeable, always available to... See more


Company details

  1. Mortgage Broker

Information provided by various external sources

Whether you’re a first-time buyer, remortgaging, moving home, investing in property or simply taking control of your finances, a mortgage is a big decision. A dedicate team of mortgage experts are here to help you every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

713 reviews

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No recent history of asking for reviews

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4.9

All reviews

(713)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Berkin and Chloe

Berkin and Chloe Thank you so much for your support during my mortgage application. Your quick responses, clear instructions and user friendly system made the process much easy for me.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Great gob!

We are very happy with work of Ellie and Chloe from Trinity Financed on Welling. They are friendly, timely informed us about the status of our case, negotiated great deal with bank for us. Highly recommend!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really personal in his approach. True example of “sit back and relax”. I got more than I anticipated. Thank you Ben.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

What can I say other than brilliant…

What can I say other than brilliant service ! Lee is professional approachable and he really worked hard to help me find the best product for my impending purchase . If you want need a stress free service cannot rate Lee and Trinity Finance enough !

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

My husband and I were recommended Louis by a colleague and have been delighted by his support throughout the process of acquiring a mortgage. Louis has delivered a consistently timely, valuable and effective service and has been incredibly helpful in answering the abundance of questions we had along the way. He is knowledgeable, professional and communicated clearly throughout. We would highly recommend Louis and his team.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

5 star service from Dean Murray

I honestly cannot recommend this company more. This is the third time I have dealt with Dean Murray, but this time it was quite a complex mortgage renewal (buying ex out of the marital home). He provided great advice but in a way that I could understand, and it was dealt with faster than I would ever have expected. Thank you SO much for a 5 star service. Have recommended Dean an Trinity before and will continue to do so.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Dzaneta and Patrycja are a dream team

Dzaneta and Patrycja are a dream team! I can’t recommend enough these two lovely and very efficient ladies! All my questions were always answered in depth even outside working hours. Thank you so much ladies for making the process so easy!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

First Time Buyer

As a first time buyer with 0 understanding of the process, Lee Oliver was fantastic and removed all the stress. Managed everything remotely via teams calls and was always very prompt in answering phone calls and emails. Would recommend to anyone.

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Throughout the whole process of remortgaging our property, Alasdair has been incredibly helpful and clear at the steps we needed to take. He helped find the best products on the market, which wasn’t easy due to that very brief PM we had, and he secured these deals swiftly. I have since recommended Trinity Finance to a colleague.

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Trinity Finance

Trinity Finance have been extremely helpful from the outset. Dean Murray has been the mortgage advisor dealing with my case, and he always has time for me. He answers my emails, calls and texts without delay, even out of hours. He explains everything very clearly, but has the patience to explain things again if I need it!
His colleague Vince Spicer has also been very efficient via email so far.
I would certainly use them again.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience working with Trinity…

Great experience working with Trinity Finance. From the beginning Lisa has been very helpful and always available for any questions we had, she explained everything clearly and was very helpful and informative but never made us feel pressured in making any decisions.

Lisa and Chloe kept me updated every step of the way! They have both been really friendly and ensured things were being completed as quickly as possible.

This was a very positive experience and they definitely made the process seem less daunting and easier being a first time buyer. I would definitely recommend them!

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Maria was very helpful and supportive throughout our mortgage application process. I will recommend this service to everyone.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by Bijal S

Bijal was an excellent mortgage broker throughout.
She was very diligent and thorough the process.
She was also clear in her requests for information, and timely in providing her recommendations and explaining the available options.
Thanks so much to the team at Trinity Finance for making things so smooth!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Melanie Cook is amazing to work with!

Melanie thoroughly researches the market and finds the best product that will work for you. Melanie always answers your questions and quickly gets the process moving.

Trinity's post offer team also makes the process easier and gives support throughout! Thank you Vince!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage

Trinity and Jonathan Smith recently helped us with our remortgage. Not only did he secure us a great deal, far better than we thought we would get, he also provided us with invaluable support throughout the process.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Thank you!

Can’t explain my level of gratitude towards Alasdair and his team and trinity finance. His knowledge of the market is superb and was brilliant throughout the whole mortgage process as a first time buyer. Thank you!

25 January 2024
Unprompted review

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