TriEagle Energy Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for its consistently reasonable and competitive pricing, often highlighting affordable rates and transparent billing without unexpected fees. People also praise the exceptional customer service, noting the staff's professionalism, helpfulness, and kind demeanor, making interactions pleasant and efficient. Reviewers appreciate the reliable service, prompt issue resolution, and the ease of managing their electricity needs. However, some customers also noted issues with pricing, reporting that rates increased significantly upon renewal or that initial low prices were misleading. A few other people also felt that customer service was below average, experiencing long wait times or difficulty reaching supervisors.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with affordable and... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as outstanding, excellent,... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the company, price, and overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Subscription

People report ambiguous experiences with subscription renewals. Many customers praise the ease of renewing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(257)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very informative

Very informative, patient, professional, and I was able to get my service connected easily

4 November 2025
Unprompted review

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