A colleague had received a letterbox cookie and cocktail, I was so impressed I couldn’t wait to buy one for someone special! Treatbox helped me no end to choose a perfect personal cookie and fabu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... See more
Company replied
Communication was excellent. I made error when ordering late at night and it was sorted the next morning. I purchased an exam TreatBox and my daughter cried when she opened it. It was beautifully... See more
Company replied
Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, del... See more
Company replied
Company details
Written by the company
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contact info
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, United Kingdom
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Wow!!
Wow, what a lovely gift idea. Loved creating a personalised box for my daughter’s upcoming exams-I added gorgeous items that would make her smile!
18 April 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Amazing
Amazing
This was a last minute gift idea for my daughter
Im honestly blown away by the products inside, which are fab quality by the way and the detail in the packaging
Such a well thought out product and process
Also it was delivered the next day which was even better
Honestly guys this brand is amazing and I absolutely will buy from here again
Team are doing a fab job xx
17 April 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Exam prep box
The box is beautifully packaged and the products are great. My daughter was delighted with her exam themed gift
18 April 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great & thoughtful gifts
Great & thoughtful gifts - esp for young man doing A levels.
27 April 2026
Unprompted review
Reply from TreatBox
Hi Kath,
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy knowing you chose TreatBox to encourage and support a young man during his exams.
It means so much to us that you had a great experience with TreatBox, and we truly appreciate your support.
Thank you for making our day - TreatBox 💗
Love my latest treatbox
Love my latest treatbox I offered for my children’s exams the daily planners coasters and food and drink items are great. Also loving the gold bow claw hair clip. It’s gorgeous. Would highhly recommend this company and their products. They make lovely presents and I’ve also bought them for myself!
29 April 2026
Unprompted review
Reply from TreatBox
Hi Rachael,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the items you selected and the Gold Bow Claw Clip! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Beautiful presentation of the box and…
Beautiful presentation of the box and contents. Great value for money. My son loved the selection of treats in his Good Luck in your exams box.
23 March 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Would have liked option to select colour theme
Would have liked the option to select colour of box, packing and card.
Mine has turned up bright pink for my son taking GCSEs!!
Having said that beautifully presented and packed and pleased with contents.
6 April 2026
Unprompted review
Reply from TreatBox
Hi Louise,
Thank you so much for your feedback. We’re really pleased to hear that you were happy with the presentation, packing and contents of the box overall.
We completely understand your comments regarding the colour theme though, especially as the gift was for your son’s GCSEs. At the moment, our packaging is designed in the signature TreatBox style, but we really appreciate your suggestion about offering different colour options for the box, packaging and card. It’s genuinely helpful feedback and something we’ll take into consideration for the future.
Thank you again for taking the time to share your thoughts, and we hope your son loved his surprise gift. Wishing him lots of luck with his exams!
Thank you so much - TreatBox 💗
I made the boxes for two friends going…
I made the boxes for two friends going through rough times. Both were over joyed with them. Not only the contents but also the presentation. Thank you for helping me to bring a smile and some happiness to my loved ones 💕
10 April 2026
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great high quality products
Great products, but would be good if a candle is routinely offered in the 5 item box
17 April 2026
Unprompted review
Reply from TreatBox
Hi Katy-Ann
Thanks so much for taking the time to leave us a review, it means a lot to us. We really appreciate your feedback about the possibility of a candle being included as one of our Build Your Own Products instead of just as an Add-On, we will definitely take this on board for future boxes!
Thank you for making our day - TreatBox 💗
Outstanding Customer Care …
Outstanding customer care from this company. I was organising a Treatbox to be sent for a birthday gift and I wanted to customise one of the Ready to go boxes as the recipient has some food allergies. I e-mailed my concerns and heard back almost immediately from the lovely Molly who sorted it all out and even got the box shipped off on the same day! Absolutely delighted with this company and I will definitely be ordering again 😊
20 April 2026
Unprompted review
Reply from TreatBox
Hi Tracey,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that Molly was able to help you to customise your TreatBox to the recipients requirements. We are so glad to hear that your experience was so positive!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Mystery box? More like getting rid of old stock!
Ordered a mystery box and was extremely disappointed. 10 items- 2 pairs of socks, a hanging item and the rest were sweets and biscuits which were out of date the next day.
Knowing what lovely items you can choose when buying boxes this was severely disappointing. Left a comment on the facebook page and its ignored.
Not worth themoney!
17 April 2026
Unprompted review
Reply from TreatBox
Hi Gemma,
Thank you so much for taking the time to leave a review, we’re really sorry to hear that your Mystery Box didn’t meet your expectations.
We’re especially sorry about the short date on the biscuit you received. That’s absolutely not the standard we aim for, and we completely understand your disappointment there.
Our Spring Mystery Boxes are designed to feel fun and seasonal, which is why they included a mix of sweet treats alongside some of our most-loved items (including our TreatBox exclusive socks). That said, we really appreciate your feedback, it’s so helpful for us as we continue to improve these boxes.
We’re also very sorry that your Facebook comment wasn’t replied to. As a small team, we aren’t always able to respond to every social media message as quickly as we’d like, so we do always recommend reaching out via email for support. I’m really glad you got in touch with us directly and that we were able to resolve this for you.
Thank you again for your feedback and for giving us the chance to put things right, it really does mean a lot to us.
Thank you so much - TreatBox 💗
Fantastic Company with five star products
This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from start to finish. Customer service by Molly excellent. One of the best companies I have ever used. A gift box from here is truly gorgeous and I can’t recommend enough!
17 April 2026
Unprompted review
Reply from TreatBox
Hi Jayne,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our products, especially our Comfort Collective Pyjamas! It is so great to hear that Molly provided you with excellent customer service!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A lovely selection of goodies which…
A lovely selection of goodies which brightened the day
29 March 2026
Unprompted review
Reply from TreatBox
Hi Irene,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your TreatBox brightened your day.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Love this package every month
Love this package every month. If it’s not for me , it’s a great present for family and the rest . It all makes me smile
15 April 2026
Unprompted review
Reply from TreatBox
Hi Kirsty,
Thanks so much for taking the time to leave us a review we really appreciate it. We are so happy that you love receiving your Monthly Subscription Box!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Highly recommended
Great, efficent easy to order service. Gorgeous products to choose from - recipient was very happy.
27 March 2026
Unprompted review
Reply from TreatBox
Hi Helen,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found ordering a TreatBox to be easy and efficient, that's so great to hear! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Value for money, lovely items!
My daughter loved the treat box as an encouragement for her to get on with her exam revision. The quality of the items was really good, the socks were super soft etc. The only thing I would have loved to see is a treat box with items exclusively made in Britain.
27 March 2026
Unprompted review
Reply from TreatBox
Hi Nicola, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that your daughter loved her TreatBox and it was a great encouragement for her to work on her exam revision! We love the idea of a TreatBox made exclusively of UK based items, we will certainly look into this for future collections!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fantastic customer service and such a…
Fantastic customer service and such a great idea! I was looking for a good luck gift for my niece and this fits the bill perfectly.
9 April 2026
Unprompted review
Reply from TreatBox
Hi Lucy, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found the perfect gift for your niece and found our customer service team to be fantastic!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fast delivery
Fast delivery. Have sent three of these now and the three recipients have all said how lovely the treat boxes are.
2 April 2026
Unprompted review
Reply from TreatBox
Hi Lulabelle, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that all three of your recipients have loved their TreatBoxes! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Can’t recommend enough!
I received a treat box from a friend while I was going through chemotherapy and it gave me a much needed boost, I LOVE the socks! Since then I have gifted a treat box and they agree the socks are the best!! Can’t recommend enough as someone who has received and gave a treat box. Thank you SO much x
8 April 2026
Unprompted review
Reply from TreatBox
Hi Hollie, thanks so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that you were gifted a TreatBox that gave you a boost when you really needed it. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
I signed up to the subscription service…
I signed up to the subscription service as a pick me up following my miscarriage.
I've just received my second months box.
The packaging is lovely & the concept is great, but for me it's just not worth it.
Last month, I was slightly underwhelmed but then found a cute set of earrings, tucked away in the box. So decided to stay for a further month.
This month was Easter themed, there was a lovely hanging ornament, but then very seasonal Easter themed gifts, carrot socks, carrot cake recipe card, carrot flower seeds, as per the previous box more paper stationary which I'm not a fan of in a digital era! But Easter themed gifts arriving on the 7th April? Easter has now passed? Surely it would have been better in the march box?
I will be cancelling my subscription as it's just not what I wanted it to be for me personally.
7 April 2026
Unprompted review
Reply from TreatBox
Hi Katie,
Thank you so much for taking the time to share your experience with us, and we're truly so sorry to hear about your loss. Sending you so much love.
We really appreciate your honest feedback. It means a lot that you gave the subscription another try after your first box, and I’m so glad you found a little moment of joy with the earrings.
I completely understand your thoughts on this month’s box. Our themes are designed to feel seasonal and uplifting, but I can see how the Easter elements, especially arriving when they did, didn’t quite land in the way we’d hope. Your feedback on the stationery is also really helpful, and something we’ll absolutely take on board as we continue to evolve our boxes.
TreatBox is all about creating moments of comfort and joy, and I’m genuinely sorry this one didn’t feel right for you. It sounds like you had something quite specific in mind for a “pick me up,” and I’m sorry we didn’t meet you there.
Thank you again for giving us a try and for sharing your thoughts so openly, it truly helps us improve.
Thank you so much - TreatBox 💗
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