Travelopo Reviews 144

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Further to my previous review it has become apparent that Travelopo took £2800 deposit from us but did not book the villa on our behalf. Travelopo simply stole our money. We have made a complaint to... See more

Rated 1 out of 5 stars

I’ve just found out that this company has gone into liquidation. We booked a villa in spain for Jun20, clearly covid atop that… we moved to 21…. Then clearly had to change to jun 2022… paid... See more

Rated 1 out of 5 stars

Booked a place in Florida for Feb 2022. Immediate response after deposit of $1400 was paid. When I followed up for direction on paying for the rest of the cost they disappeared - zero response. I have... See more

Rated 1 out of 5 stars

Avoid Travelopo. They rented me a property which was non- existent (about to be demolished) and initially denied this. Initially the were unable or unwilling to put me in touch with their supplier. Ev... See more

Company details

  1. Holiday Home

Written by the company

Founded in 2011, Travelopo is a globally recognised holiday rentals specialist, working with the most comprehensive and trusted network of established property managers and local agents across the globe to provide a reliable and relaxing booking experience for every type of traveller. Our impressive portfolio offers a plethora of high quality, professionally maintained properties in every popular destination on the planet; from stunning seaside villas to secluded, idyllic ski chalets. You can also book your flights, car hire and airport transfers as you arrange your holiday with us – all through an easy-to-use and ultra-secure service. This can be done online, on a smart device or tablet – it couldn’t be easier. At Travelopo, we pride ourselves on helping holidaymakers find their perfect accommodation with the least amount of stress at the best possible price. As featured in The Sunday Times, Mail on Sunday, The Telegraph, The Mirror, Daily Mail, Huffington Post, Closer, Glamour and Cosmopolitan.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So glad i found you :)

Having only recently discovered your pages on Twitter and Facebook i havent as yet had the pleasure of using your company. But, from what i have seen you are a lovely helpful and informative company which cares about its customers. Fantastic chances to win great prizes too with your lovely competitions :) Thank you X

29 June 2016
Unprompted review
Rated 5 out of 5 stars

Dream Holiday

Accommodation was Top Class in idyllic surroundings, a holiday Haven. the staff were so pleasant and bent over backwards to give you a great experience. Booking was so easy and you didn't feel like it was all automated like other travel agents on line. Would recommend this company to anyone.

23 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

From the accommodation which was very well presented and maintained to the location, which was perfect. This company certainly know what type of places we want to stay in! They are very easy to deal with, easy to get hold of and nothing is too much trouble. In a world where customer service seems to be online only, this was a pleasant change and I would highly recommend this company and their fantastic choice of places to stay.

10 June 2016
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I have used travelopo twice and have been very happy with the villas I've stayed in. They're always very well equipped and situated and it's handy having the office close by for any issues

22 May 2016
Unprompted review
Rated 5 out of 5 stars

5* Service

Travelopo are simply the best company for all your Villas in Port de Pollença

I can't wait to be back here enjoying all the views and making more memories

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Superb service

Had a holiday in one of this company's outstanding villas in pollensa. We had a couple of small problemselection like the safe got stuck and when we contacted them it was resolved in an hour. Excellent company. Highly recommend.

16 May 2016
Unprompted review
Rated 5 out of 5 stars

Perfect in every way!

I have stayed in three Travelopo villas so far and each one has been perfect in every way! All of the villas have been stunning, spotlessly clean, well equipped and in beautiful locations. The booking process has always been straightforward and the staff are very helpful. Travelopo converted us to villa holidays, we've thoroughly enjoyed every one and hope to enjoy many more! I recommend them to all my friends and family too. If you're looking for the perfect villa holiday then look no further, you'll find it here with these guys! Five stars from me :)

16 May 2016
Unprompted review
Rated 1 out of 5 stars

Travelopo, they are not allowed to rent out many of their homes

I have experienced that Travelopo has copied many of their houses from other sites, without any agreement. Therefore high risk for paying extra, since they just put their margin upon the normal public rate. Their knowledge to the products is zero. I recommend hardly not to rent by Travelopo. Not possible to call them, since there are no telephone numbers on their site.

17 March 2016
Unprompted review
Rated 1 out of 5 stars

Left high and dry

Booked a villa through Travelopo
And six months later they demanded an extra £1300. Cancelled and they refunded deposit but all good villas now gone
They say they guarantee prices but they clearly don't. No trust in them.

28 December 2015
Unprompted review
Show reviews in all languages. (144 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look