Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
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Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Nickola is always polite
Nickola is always polite, and always greets you with a smile, she goes above and beyond to find you your perfect holiday.
2 September 2026
Reply from Travel House
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member is always polite, greets you with a smile, and goes above and beyond to find your perfect holiday.
Kirsty took time and trouble to…
Kirsty took time and trouble to efficiently find the holiday tailored to our specific needs.
1 September 2026
Reply from Travel House
We're so happy to hear that our team successfully found the perfect holiday tailored to your specific needs. We appreciate your kind words!
Friendly staff providing excellent…
Friendly staff providing excellent service. Provided with a few options and send to me to decide.
Thank you Tasmyn 😊
26 August 2026
Reply from Travel House
Hi Rhiannon,
Thank you for the wonderful review. It was a pleasure booking your holiday :).
Many Thanks,
Tasmyn
The staff are really friendly and…
The staff are really friendly and knowledgeable. Nothing is too much trouble. The hotels we were thinking of Carmen knew about them and also the areas we were looking at. So really happy as always
2 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and knowledgeable, and that nothing was too much trouble. We appreciate your kind words and are always happy to help.
Our agent,Amanda
Our agent,Amanda, was absolutely brilliant. She went over and beyond to provide the holiday we both wanted.
Her personality was great and is a fantastic ambassador for Travel House.
Thank you so much for all your help and support.
26 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Nichola was exceptional
Nichola was exceptional . Very lovely welcome to the store by all.
Beverley jones
2 September 2026
Reply from Travel House
We're so glad you had such a lovely welcome and an exceptional experience with our team! We truly appreciate your kind words.
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcomed and found our service efficient. We truly appreciate your kind words.
The staff have always been very good…
The staff have always been very good always get us a good deal
2 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff consistently provides excellent service and helps you find great deals. We appreciate your kind words.
Always so friendly and helpful nothing…
Always so friendly and helpful nothing is to much trouble for then all we don't go anywhere else x
1 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team is always friendly and helpful, and that nothing is too much trouble. We truly appreciate your kind words and loyalty.
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful, informative, and friendly, and that you received excellent service. We appreciate you booking with us! Travel House Llanelli :)
Reply from Travel House
Hi Janet,
Thank you for the lovely review :).
Many Thanks,
Tasmyn
Travel House No 1 for customer service
Craig was so friendly and helpful gave all I formation I needed
1 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was friendly and helpful, providing all the information you needed. We appreciate your kind words!
Professional and very helpful
Professional and very helpful, willing to spend a little time with you getting things as you wish.
25 August 2026
Excellent service from helpful and…
Excellent service from helpful and knowledgeable staff who were not only professional but genuinely interested and lovely people.
Made booking easy and hassle free! Thank you very much Joanne Crocker and the other lovely lady!
30 August 2026
Very helpful staff who make every…
Very helpful staff who make every effort to make your holiday experience the best.
Can't fault the staff who deal with you with a smile and efficiency.
25 August 2026
Reply from Travel House
Hi Edwin,
Thank you so much for your 5* review and your kind words.
It's my pleasure booking your holidays ,
Poppy 😊
Helen was very good and understanding…
Helen was very good and understanding exactly what our needs a preference was
30 August 2026
Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us 5* service review.
I am pleased to hear that Helen understood your needs and got another holiday for you to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that the service you received was first class and pleasant.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Polite efficient and helpful the trip I…
Polite efficient and helpful the trip I was interested in was full but the assistant telephoned the company for possible cancellations and found there were extra dates available next year which was great and I wad able to book
29 August 2026
Reply from Travel House
Good Morning,
Thank you for taking the time to provide us with a 5* service review.
It's great to hear that the staff were polite efficient and helpful. I am pleased that you have a lovely trip to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Our foreign travel@Cwmbran travel house.
Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highly recommend this as a booking agent to get you away to a great experience 💯.keep up the good work.
21 August 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that we consistently meet your expectations for foreign travel. We appreciate your kind words and look forward to helping you with many more great experiences.
Excellent service
Excellent service, made booking easy & searched best holiday options for our needs.
Very friendly and helpful, communication was spot on. Highly recommend.
23 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
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