Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
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Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6K reviews
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Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that the service you received was first class and pleasant.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Polite efficient and helpful the trip I…
Polite efficient and helpful the trip I was interested in was full but the assistant telephoned the company for possible cancellations and found there were extra dates available next year which was great and I wad able to book
29 August 2026
Reply from Travel House
Good Morning,
Thank you for taking the time to provide us with a 5* service review.
It's great to hear that the staff were polite efficient and helpful. I am pleased that you have a lovely trip to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Our foreign travel@Cwmbran travel house.
Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highly recommend this as a booking agent to get you away to a great experience 💯.keep up the good work.
21 August 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that we consistently meet your expectations for foreign travel. We appreciate your kind words and look forward to helping you with many more great experiences.
Excellent service
Excellent service, made booking easy & searched best holiday options for our needs.
Very friendly and helpful, communication was spot on. Highly recommend.
23 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Fantastic!!!!
I went to Travel House Penarth this weekend and spent around 3 hours with Ellie. We had quite a lot of requirements so it took us a while to get there. Ellie and her colleague were so patient, nothing was too much trouble! They were fantastic with our children, who definitely got bored after hour 1!! They’ve taken care of everything for us. Would highly recommend.
29 August 2026
Reply from Travel House
Thank you so much! It was a pleasure to find your holiday! I hope you have the best time!!
Kind regards,
Ellie
Staff really helpfull
30 August 2026
Reply from Travel House
Thank you for your great review! We are glad to hear you find the staff in our shop helpful and should you need anything in the future please let us know!
Kind Regards,
Faith
Fantastic great staff & knowledge we…
Fantastic great staff & knowledge we have booked several holidays Craig and Charlie are assets to the company
22 August 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that our team's knowledge and service have made your holiday bookings a great experience. We appreciate your kind words.
Friendly and helpful staff member that…
Friendly and helpful staff member that found us the perfect holiday and explained everything very well
30 August 2026
Reply from Travel House
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff member was friendly and helpful and that you have a perfect holiday to look forward.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House
Thank you for your lovely review! We are glad to hear you find the staff in our shop helpful and informative and should you need anything in the future please let us know!
Kind Regards,
Faith
Very helpful and friendly service
Very helpful and friendly service, staff were very helpful and made the booking experience stress free and easy.
Can't fault the team in particular Dave and Craig who booked the holiday for me.
29 August 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such helpful and friendly service, making your booking experience stress-free and easy. We truly appreciate your kind words.
Staff were very helpful
Staff were very helpful, very knowledgeable. Communication was clear. Friendly service. Booking process was easy. Would recommend Travel House for booking the perfect trip
30 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Nicola was so accommodating in our…
Nicola was so accommodating in our holiday search. Really great at her job.
30 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Xmas hols booking
Nothing is ever to much trouble for any member of staff they just so welcoming and polite 5 star staff .
30 August 2026
Reply from Travel House
Thank you for your lovely review, it really is appreciated
Kind Regards
Sue
Sue was very helpful and pleasant as…
Sue was very helpful and pleasant as usual and got us a good deal.
30 August 2026
Reply from Travel House
Thank you so much for the lovely review, it was a pleasure to help you
Kind Regards
Sue
Reply from Travel House
Hi Dave,
Thank you for the 5 star review.
Thanks
Claire
Eleri was
Eleri was - Professional, friendly, helpful, clear. Made the experience of booking a holiday smooth and easy. Many thanks
29 August 2026
Reply from Travel House
Hi Lorna,
Thank you for your lovely review! I am glad your booking experience was smooth and easy.
Many thanks,
Eleri
Nothing was too much trouble looked in…
Nothing was too much trouble looked in depth at the places we wanted to travel to, finding the best dean, hotel and destination for the dates we wanted to travel, helped with all the extras ans more, codi marie is an asset to cwmbran travel, amazing service and great value
29 August 2026
Reply from Travel House
We are so pleased to hear that our team went above and beyond to find the perfect trip for you, including all the little extras. We strive to provide amazing service and great value for all our customers.
The staff are always helpful and very…
The staff are always helpful and very pleasant to deal with
23 August 2026
Reply from Travel House
Hi Edward,
Thank you for the 5 star review, We hope you enjoy your holiday.
Regards
Claire
Great service
Great service
Stacy was extremely helpful nothing was too much
Fantastic service
29 August 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Yet again excellent service from your…
Yet again excellent service from your staff at Bridgend branch have booked on a number of occasions and they have been super
28 August 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that our team at the Bridgend branch has consistently provided you with excellent service on your many bookings. Your kind words are greatly appreciated!
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