I went to Travel House Penarth this weekend and spent around 3 hours with Ellie. We had quite a lot of requirements so it took us a while to get there. Ellie and her colleague were so patient, nothing... See more
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See what reviewers are saying
Ellie had been searching for a family holiday for 2027 for me for a while. Always listened to what I wanted really helpful. Came back to me with several options and amazing deals. Helped me book an am... See more
Company replied
Pete and his team Jess and Alex are true professionals. They are friendly, fun, experienced and professional, whilst expertly guiding you towards the hoilday that YOU want, not the one that they think... See more
Company replied
I popped in on impulse, not really expecting to find something to suit my requirements, but Jess was brilliant. She ensured she understood exactly what I was looking for, dismissing things that were n... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
3 Glebe Street, Penarth, CF64 1EB, South Glamorgan, United Kingdom
- 02921 202111
4.9
Excellent
103 reviews
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This company invites their customers to review, whether positive or negative
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Peter the Great
Peter the Great! Very pleased with service, and I didn't make it easy with my requirements, but Peter was proficient in sending me quotes. Felt a very valued customer event though first time using Travel House.
I will definitely book with Peter again. Thank you so much :)
19 January 2025
Unprompted review
Reply from Travel House - Penarth
Dear Rachel, Thank you so very much for your valued comments, it was my pleasure to arrange and sort out your Holiday to Greece, always here for you both should you have any further enquires. Looking forward to being your NO 1 TRAVEL AGENT....
Wishing you both a lovely day.
Kindest Regards Peter
Travel House Penarth Manager
Brilliant service from Peter at Travel…
Brilliant service from Peter at Travel House Penarth. I did not make it easy for him by changing my mind several times about dates and flights but he managed to find just what I wanted. I believe Penarth is lucky to have such a good travel agent
22 January 2025
Unprompted review
Reply from Travel House - Penarth
Dear James, Thank you for your such kind comments, it was a pleasure to be of assistance to you, we look forward to be able to book your future holiday at Penarth Travel House.
Kindest Regards Peter
Travel House Manager Penarth
Fantastic experience
Fantastic experience. Great staff that are knowledgeable, experienced and listened to what we wanted to find the ideal holiday - at a good price.
11 January 2025
Reply from Travel House - Penarth
Dear Joanne, Thank you for your such kind comments, it was a pleasure to be of assistance to you, we look forward to be able to book your future holiday at Penarth Travel House.
Kindest Regards Peter
Travel House Manager Penarth
5* booking experience in Penarth
Fab experience with Pete and high quality customer service to book a holiday to Canada for an amazing deal with amazing hotels and rooms - the itinerary was so so above what I thought was possible. Exceptional service (even when there we multiple things going on in branch at the same time!) and would always book my holidays through here going forwards
14 January 2025
Unprompted review
Reply from Travel House - Penarth
Good afternoon Lisa,
Thank you so very much for your kind comments, so glad I was able to undertake your booking to Toronto & Niagara Falls, it was my pleasure to assist you an your mum, always here for you both at anytime you require any further assistance.
Kindest Regards Pete
Travel House Penarth Manager
Travel House Penarth
We receive an outstanding service from Peter at Travel House Penarth with booking our holidays. Excellent communication, attention to detail and super efficient. We will continue to use Peter without doubt. Nothing is too much trouble, he is always happy to help and provides detailed options with the most competitive prices. Thank you Peter - you’re a travel booking Star!
10 January 2025
Unprompted review
Reply from Travel House - Penarth
Dear Lisa & Phil, Thank you so very much for your kind comments it was my pleasure in arranging your Far East Trip, always here for you both at anytime.
Kindest Regards Pete Travel House Penarth Manager
Long haul flight and separate city break!
Nothing was too much trouble to get the holiday I wanted. Every effort made to include all requirements, down to booking airplane seats! Pleasant and extremely patient atmosphere ( these things can be frustrating) making a very friendly encounter!
9 January 2025
Reply from Travel House - Penarth
Dear Tony, thank you for your valued comments and review on the services provided at the Travel House Penarth, it was my pleasure to be of service to you and I am sure you are looking forward to your West Palm Beach Stay.
Always at your service, Kindest Regards Peter Travel House Penarth
Excellent attentive staff
1 January 2025
Reply from Travel House - Penarth
Thank You Chris for your valued comments, it was our pleasure to be of assistance to you, always welcome at the Travel House Penarth, always at your service.
Kindest Regards Peter
Travel House Penarth Manager
Karen remembered me from a previous…
Karen remembered me from a previous booking....good customer service. She explained the process which is not straight forward that's why I wanted her expertise to make it a smooth experience which she did.
4 January 2025
Reply from Travel House - Penarth
Dear Rose, Thank you for your valued comments with regards to your booking process with Karen, we look forward to being of assistance to you in the future and also adhering to all your requirements whilst your booking is in process. Kindest Regards Peter Manager Travel House Penarth
Katz was very helpful
Katz was very helpful, and as we are an elderly couple she helped with all the paperwork so we can go on our cruise with the confidence that all our needs will be met. We will definitely go back when we book our next trip.
3 January 2025
Reply from Travel House - Penarth
Thank you Ann, its always a pleasure to do what I can to help you. And see you soon for your next adventure.
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