Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect fo... See more
Company replied
The specific n guage bridges I wanted were sourced within a week following a call to the York office and I was notified straight away once they arrived. I immediately placed my order and received the... See more
I stumbled upon Train Trax while doing a Google search for "Smallest N Scale track circle" which led me to Kato unitrack then Train Trax that was a UK supplier, I emailed Train Trax to ask a... See more
Company replied
Company details
Written by the company
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contact info
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, United Kingdom
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
4.9
Excellent
983 reviews
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Great products high quality
4 November 2025
Reply from Train Trax
Thank you for taking the time to leave us a review, we're happy you think we're 5 star!
Ordering from train trax was very easy…
Ordering from train trax was very easy and no hassle,stuff came quickly well packaged and I will buy from them again very pleased.
3 November 2025
Reply from Train Trax
Thank you for taking the time to write a lovely review for us. it imakes us happy to make you guys happy.
Reply from Train Trax
Thank you for leaving us such a lovely review! We try our best!
N gauge for the indecisive
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect for this. Huge range, sensible postage prices and prompt to process and deliver. Just 2 orders so far but both equally efficient and this is just the beginning.
3 November 2025
Reply from Train Trax
Thank you so much for the kind review, we love playing trains here so want you to love it too!
Another successful order!
Items arrived quickly, well packaged and everything as expected. Many thanks.
31 October 2025
Reply from Train Trax
Thank you for taking the time to leave us such a wonderful revies
An excellent service with one of the…
An excellent service with one of the fastest delivery times available.
Highly recommended.
30 October 2025
Reply from Train Trax
Thank you so much for taking the time out to leave such a nice review.
Simple shopping
Easy to pick and purchase what I needed from the website. Great communication to advise a shortfall in the order and advice on the options available. Order then delivered in a very timely manner. Great service at a good price.
29 October 2025
Reply from Train Trax
Hi Dean,
We're glad it went well for you, even if our stock level wasn't quite right. We always do our best to make sure you have what you need because we love trains and we know how terrible waiting is!
Could not fault this company within an…
Could not fault this company within an hour of ordering my items I had an email saying my goods were dispatched. Ordered Monday and received on the Wednesday. Also very happy with the goods I received. Excellent service.
27 October 2025
Reply from Train Trax
We love it when a plan comes together! Thank you for taking the time to leave us a lovely review!
More Product Information Needed
Delivery fast and efficient. But there was limited information on how to combine this item with other products needed. For example which track to use. It may be that this information exists somewhere in Kato but I cant find it. Traintrax is a specialist Kato supplier so really does need to provide access to better product information.
27 October 2025
Reply from Train Trax
Hi Ian, we're sorry you found our information lacking, we are slowly updating listings to be clearer from the Japanese translations. However if you ever have any queries about Kato items, please do not hesitate to email us and we will provide you with an answer as best we can! Thank you for leaving an honest review, we appreciate it as it helps us to grow.
Reply from Train Trax
Thanks for taking the time to leave us a little review, we're very happy to help any way we can! Thank you again.
Found the items I wanted at a…
Found the items I wanted at a competitive price.
Prompt delivery.
8 October 2025
Reply from Train Trax
Hi Mike,
Thanks for taking the time to leave us a review, we're super glad we were good enough for 5 stars!
Great products at reasonable prices
Great products at reasonable prices. There was a slight delay to my order, but Kieran kept me informed of progress, so all was well. Order was well packed when it arrived.
8 October 2025
Reply from Train Trax
Hi David,
Sorry about the delay, it's very frustrating when it happens, but we want you as informed as us! Thank you for taking the time to leave a lovely review.
Reply from Train Trax
Thank you for taking the time to leave us a review, we're very pleased to get 5 stars!
Reply from Train Trax
Thank you for the kind review, we always want you to have the right bits for what you need!
I’m very happy with the service and the…
I’m very happy with the service and the product from TrainTrax. I WILL be buying again.
6 October 2025
Reply from Train Trax
We're so happy to get the five stars and we're looking forward to helping you continue your model railway journey!
Recommended
Nice selection of items with good prices. Website was simple and easy to use.
Order arrived quickly.
Excellent
6 October 2025
Reply from Train Trax
Here in the office we like things simple and easy to use, so we're glad you found the website great too! Thank you kindly for the 5 star review, we appreciate you taking the time to drop us one!
Reply from Train Trax
Thank you for the lovely 5 stars. We always want to make sure people are getting what they want and need for their model railway and the first step is communicating! I'm glad we did well for you.
Excellent Service
As usual first class service. Ordered a number of items all of which arrived promtly. One part of station unit was damaged in post but was replaced within days. Excellent service.
3 October 2025
Reply from Train Trax
We're sorry the post took a bite out of a platform, but alas fragile stickers are not heeded even if we put them on! We're chuffed for the 5 stars though, thank you so much.
The “go to” place for all things Kato
Great website with easy navigation and I was able to find the rather obscure parts that I needed. Fair price, well packed and reasonable postage.
Definitely the go to place for all things Kato
2 October 2025
Reply from Train Trax
Thank you for taking the time to leave a lovely review, we appreciate it!
Excellent service
Easy ordering and payment via their website, excellent products and quick delivery. Overall an excellent service
2 October 2025
Reply from Train Trax
Thank you! We're chuffed to earn 5 stars, it means we're doing something right! Thank you for taking time to leave us a review, it's greatly appreciated!
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