I love sending personalized postcards to my friends and family members. The reason I don't give it 5 stars is that it often takes a crazy amount of time for postcards to arrive within the US. Ten or... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TouchNote works well for sending postcards from areas that are not popular tourist locations. The whole process is easy to use & posting is very reliable, especially if one is not in UK. A minor irri... See more
Company replied
TouchNote is so useful, especially if you are like me and forget to send a birthday card. But it is also lovely to send anyone a postcard, or greeting card. Just so handy and easy to use. And the b... See more
Company replied
Brilliant way of sending postcards from holiday. User own photos to make personal, type message quickly, addresses added easily from address book, and same card and wording can be sent to multiple peo... See more
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Company details
Written by the company
Keep in touch! Turn your photos into thoughtful cards & photo gifts and send them to the people who matter most. Keeping in touch is what TouchNote is all about. Our cards come with free worldwide postage so you can send messages to friends and family wherever they are. We’ve helped send over 12 million postcards and you’ll find our lovely products on fridges, pinboards, desks and walls, far and wide!
Contact info
Ground & Basement Floors, EC2A 4LJ, London, United Kingdom
- help@touchnote.com
- www.touchnote.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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I love using these cards and find them…
I love using these cards and find them using them easy.
19 March 2026
Unprompted review
Reply from TouchNote
Hi Diane,
Thanks for your kind feedback. We’re so pleased you enjoy using TouchNote and find it easy to use.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Convenient, easy, and fun
I love being able to quickly and easily send a postcard— using my own photo— to friends and/or family. The price is good too! Super convenient. No need to find a stamp and post office. Service is quick and the quality is very good. And the app is even fun to use!
23 March 2026
Unprompted review
Reply from TouchNote
Hi Tamara,
Thank you for such a lovely review! We’re so pleased you’re enjoying how quick, easy, and fun it is to send personalised postcards - especially using your own photos which really adds that extra personal touch.
It’s great to hear the quality, value, and convenience are all hitting the mark.
Best,
The TouchNote Team
It’s gotten way too expensive
It’s gotten way too expensive. I’ve been a subscriber for close to 10 years. But I need to cancel cause I can’t afford to keep paying what I do.
23 March 2026
Unprompted review
Reply from TouchNote
Hi Jenni,
Thank you for your continued support over the years - it really means a lot to us. We’re sorry to hear that pricing has become a concern.
We do everything we can to keep prices as low as possible, but unfortunately rising production and delivery costs has made some price increases necessary in recent years.
We completely understand the need to make changes based on what works best for you, and we appreciate you sharing this feedback. We’ll be sure to pass it on to the team.
Best,
The TouchNote Team
Used many times and it works but could be better
I use Touchnote primarily to send postcards using my mobile. I have done so for a few years so clearly it works. However, I do find the interface a bit clunky and some things could be improved as they don't work as one might expect.
I would like to see it made easier to re-use a previous card and easily change some of the photos.
10 March 2026
Unprompted review
Reply from TouchNote
Hi there,
Thanks for your honest and thoughtful feedback - and for continuing to use TouchNote over the years!
We’re really glad it’s working well for you overall, though we’re sorry parts of the interface feel a bit clunky. Your suggestion around making it easier to reuse and edit previous cards is really helpful, and we’ll be sure to share it with the team.
Best,
The TouchNote Team
Reply from TouchNote
Hi Kora,
Thank you for the lovely feedback. We’re so pleased you’ve found the service fast and effective, and the cards high quality!
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Excellent service
Excellent service - big selection of prints and templates. Colours are true and as expected. Image quality of uploaded photos is excellent. Cards posted from NZ arrive on time in England and Australia. Good value for money.
23 March 2026
Unprompted review
Reply from TouchNote
Hi Edwina,
Thank you for the lovely feedback. We’re so pleased you’re happy with the quality and design of your cards!
It’s brilliant to hear your cards are arriving reliably from New Zealand to both England and Australia - we work with a number of printing partners around the world to ensure cards are printed as locally as possible to the recipient, to help keep delivery smooth.
We really appreciate you taking the time to share this.
Best,
The TouchNote Team
Postcards Touchnote
I love sending my own photos to friends especially when I am abroad. The postcards arrive so quicky. The grandchildren love them
1 March 2026
Unprompted review
Reply from TouchNote
Hi Susan,
Thanks for the lovely feedback! We’re so pleased you enjoy sharing your own photos from abroad, we're here to help take the hassle out of sending cards from your travels. It’s lovely to hear that your grandchildren love receiving them too.
Best,
The TouchNote Team
Absolutely love TouchNote
Absolutely love TouchNote. I’ve been sending my grandma postcards with my own photos every week for four years. It’s like analog Snapchat. She loves it. So easy to order, and they always arrive
21 March 2026
Unprompted review
Reply from TouchNote
Hi Kunde,
This is so lovely to hear, thank you for sharing! It's a wonderful thing to be sending weekly postcards to your grandma for so long, and it’s great to know they’re always enjoyed and arriving safely.
Best,
The TouchNote Team
Love this company but
Love this company but don’t trust the time frame they give. It always takes 10 or more days to get my cards.
20 March 2026
Unprompted review
Reply from TouchNote
Hi Penni,
Thanks for your feedback, and for your continued support! We’re really glad to hear you love using TouchNote, though we’re sorry delivery has taken longer than expected.
Delivery timeframes are estimates rather than guarantees, and can vary depending on location and postal services, but we appreciate how frustrating delays can be. Our Operations team carry out regular delivery testing throughout the year, and use the results to update the timeframes we give, and we'll be sure to share your feedback with them.
Best,
The TouchNote Team
I use Touch Note when I am traveling
I use Touch Note when I am traveling. I can make my own postcards with my photos and send them to friends and family. My grandchildren love to receive mail.
20 March 2026
Unprompted review
Reply from TouchNote
Hi Carl,
Thanks for the lovely feedback! We’re so pleased you’re enjoying creating your own postcards while travelling, and that your grandchildren love receiving them, it's such a wonderful thing to share special moments from your travels with friends and family.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
I really LOVE this THANK YOU card that…
I really LOVE this THANK YOU card that TouchNote has created
19 March 2026
Unprompted review
Reply from TouchNote
Hi Carol,
We love hearing this - thank you! We're so pleased you're enjoying the cards that we could help you create, and really appreciate you taking the time to share feedback!
Best,
The TouchNote Team
Great way to send old fashioned post…
Great way to send old fashioned post cards!
20 March 2026
Unprompted review
Reply from TouchNote
Hi Helle,
Thank you for the lovely feedback - we're really pleased you're enjoying sending classic postcards, in a modern, convenient way!
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
This company as not replied to myself…
This company as not replied to myself or my daughter who ordered flowers for Mother’s Day it’s bad taking peoples money and no product or answering numerous e mails
15 March 2026
Unprompted review
Reply from TouchNote
Hi Mark,
We’re really sorry for the frustration this caused, especially around Mother’s Day. We understand how disappointing this must have been.
I understand that one of my colleagues was able to get in touch, and following our investigation we were able to confirm the card was delivered, but unfortunately the flowers were not. We’ve now arranged a full refund for the flowers along with some complimentary credits as a gesture of goodwill.
We’re glad we were able to resolve this for you, and really appreciate your patience while we looked into it.
Best,
The TouchNote Team
A Simple Way to Send Cards Overseas”
I’ve been really impressed with TouchNote. I use it to send Christmas and birthday cards to family in England, and it has made the whole process incredibly easy.
The quality of the cards is excellent, and even the packaging is well done. The envelopes are sealed properly and the address printing is very clear and professional. It honestly feels just like sending a traditional card, but without all the hassle.
What I love most is how simple it makes everything. I don’t have to go to the store, search through racks of cards, buy stamps, and then make sure I’ve used the right postage for overseas mail. With TouchNote, I can create and send a card in minutes.
You can copy and paste your own messages, upload photos, or even design your own card, which makes it feel personal rather than generic. It was wonderful during Christmas, and now I’m using it for birthdays and other occasions as well.
For anyone who wants to send real cards but doesn’t want the inconvenience of shopping for them and posting them, it’s definitely worth it. It has made sending cards to friends and family in England so much easier.
18 March 2026
Unprompted review
Reply from TouchNote
Hi Tracy,
Thank you for such a thoughtful and detailed review. We’re so pleased to hear how simple and easy TouchNote has made it for you to send cards overseas, especially for those important moments like Christmas and birthdays.
It’s great to know the quality, presentation, and personalisation options are all hitting the mark for you.
We really appreciate you taking the time to share your experience and recommendation.
Best,
The TouchNote Team
TouchNote is an excellent product
TouchNote is an excellent product. Every person that I have sent a card to always responds positively. I highly recommend!
18 March 2026
Unprompted review
Reply from TouchNote
Hi Barb,
Thank you for the lovely recommendation! We’re so pleased to hear your cards are always so well received - that’s exactly what we hope for.
We really appreciate you taking the time to share this.
Best,
The TouchNote Team
Excellent service
Excellent service - I use it all the time when I’m travelling
18 March 2026
Unprompted review
Reply from TouchNote
Hi Roisin,
Thanks for the lovely feedback! We’re so pleased you’re enjoying the service and are able to make great use of TouchNote while on your travels!
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Subscribing is more expensive than…
Subscribing is more expensive than buying credits. Generally ok after 15 years of using them.
18 March 2026
Unprompted review
Reply from TouchNote
Hi there,
Thank you for the feedback, and for the continued support over the years as it really means the world.
We appreciate the feedback on pricing and will be sure to share them with the team - membership should always offer the best value for money, as well as providing discounts on additional credits packs and access to all premium features.
Best,
The TouchNote Team
Reply from TouchNote
Hi Carol,
Thanks for the lovely feedback. We’re so pleased you found it quick and easy - just as it should be.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Great quality and good delivery…
Great quality and good delivery worldwide!
17 March 2026
Unprompted review
Reply from TouchNote
Hi Nancy,
Thanks for your kind feedback! We’re really proud of our cards, so it's fantastic to hear you're happy with the quality.
We really appreciate you taking the time to leave a review.
Best,
The TouchNote Team
Such a great way to stay in touch with…
Such a great way to stay in touch with loved ones. We all enjoy getting mail that isn’t junk mail or bills. This is the perfect company to just drop a little “thinking of you” card in the mail. Or to send a grandparent a fun photo of their grand kids.
17 March 2026
Unprompted review
Reply from TouchNote
Hi Desiree,
Thank you for such lovely feedback! We’re so pleased you’re able to use TouchNote to stay in touch, it's such a wonderful way to share those little “thinking of you” moments.
It’s great to hear how much they’re enjoyed - especially by grandparents receiving those special photos.
Best,
The TouchNote Team
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