Really pleased with our windows however, problems withcatches after 1 year, and now 3 have 'blown' since then with water ingress. That's maybe to be expected After recommending this company I definitely wouldn't do so again - after sales is very shoddy, emerging defects aren't fixed despite the 10 year guarantee. We've called and chased for months, promised visits turn into no shows, repeated empty promises that we'll get an appt. Be warned!

The salesman's visit was quick and easy and we were quickly given an installation date. The fitters were polite and friendly, and the job was completed in 2.5 days (6 windows, 1 bay window and French doors). We also received a beautiful bouquet as a thank you. Very pleased with service and the new windows!

Fast and efficient service, no pressure sales , exactly what you want, affordable

window replacement handled professionally and efficiently. Quality work at a fair price. Would recommend highly

First rate job as usual. Thank you for a great service and the flowers were a lovely touch.

Excellent service and product. From survey to installation was a seamless experience. Fitters were great and did a brilliant job. I would recommend Totalglaze.

My daughter who was home at the time, said that the men who did the job were polite and efficient. The job was very neat and professionally installed.

Excellent swift professional service, good solid quality fittings, fitted by professional fitters. They are definitely top of the go to list if we are ever in need of glazers again.

Your staff were second to none , they were very polite and kept the house clean and tidy , a credit to your company , well done Brad and team.

Great communication from all involved at Totalglaze. Salesperson clearly went through different options available to us and installers were clean and efficient. Price was very competitive being £15k less than another company quotation for the exact same product! Wouldn’t hesitate to recommend this company.

We have used them before and this time had Bifold doors fitted to our existing conservatory, 2 x doors and an opening window to our new garage.
There were a couple of issues that when raised were immediately rectified. Installers were clean, tidy and efficient. rarely does everything in life go to plan, but you find out the true worth of a Company/individual when issues arise and Total Glaze acted immediately to solve the problem.

We love our new windows.
There were some issues but these were swiftly dealt with..
Even sent my wife a beautiful bouquet of flowers by way of an apology for the inconvenience.

Work was done very well and the installer were very professional and clean and tidy.
We are really pleased with the work.

Great service. The fitters were polite, tidy and helpful. They popped back to fix a couple of small snags the very next day. Great product, wish we has used them years ago !

A wonderful experience again! We had four doible glazed windows in anthracite colour installed in our house. Not only do they look stunning they are of a very high quality and were fitted very well with seemless trims inside. We were also impressed with the installers who were hard working efficient and tidy. The salesman and surveyor were both pleasant and skilled, offering a great solution to an awkward shaped window.

A great experience and nothing seemed to be to much trouble from the first visit of the sales person to the last visit of the snagging person.

the operatives were polite, respectful and worked hard. They did an excellent job.

The salesman was really good, no hard sell just gave us the quote and waited for us to call them. Was told it would be six weeks and it was. The fitters were polite tidy on time. Really happy with our new windows and doors.

Yes very pleased from start to finish. Everyone helpful , professional and thoroughly nice people. Quite refreshing

We needed to have both our windows replaced and the facias and guttering. My daughter had used Totalglaze to do that job on her house. She was extremely pleased with the service she received. They had an issue with the front door they fitted and Totalglaze solved it by replacing deciding I would use the company. My daughters next door neighbours having seen the windows they put in also used Totalglaze for their windows. He sister-in-law also used Totalglaze as a result of seeing the work done at my daughters.
From the first contact with Totalglaze the service communication has been excellent. We went to the showroom to look at the style of window we needed. To preserve the look of the house at the front we decided on white UPVC Sash windows. The fact you can tilt them to clean the glass and no painting was required was a big deciding factor.
The salesman who came to measure up for the quote was on time and happy to address my concerns. It is an old Victorian house with a high roof and porch at the rear in poor condition.
With the guttering and facias they were ready to start the job much quicker than I had expected. Scaffold was put up at the back to cope with an extension. The first date set was delayed as ironically it rained that day. When they looked at the front they realised the gutter was higher than the towers they had. It needed scaffold put up, but that was done without delaying the job. They made a nice job on both the facias and guttering. The scaffold at the front stayed up a few days allowing me to paint the upstairs stone window sills.
The windows we had the surveyor come around to measure up. He was very thorough and explained what they would do with the bay windows at the front. It is a big old house needing 2 doors and 16 windows. The front was to be sash windows and the rear were standard ones made to look like sash. The two upstairs rear windows though had to be sash windows to meet building regulations. It meant a small increase in cost, but on a big job it is to be expected.
The windows were ready much quicker than expected. A date was set to fit them, but that was delayed a week as one of the fitters was ill. The pair of fitters that did fit the windows were excellent. They told us what jobs they were going to do each day and worked away causing little inconvenience. One problem occurred when doing the porch. The one window glass had been made the wrong size. They had a new one made and it did not delay the completion of the job.
After the job was compete they cleared away all the debris and cleaned the windows. We went from being the most run down house in the street to being one of the neatest. I am very pleased with the results. Totalglaze did phone to make sure we were pleased with the job and have sent the insurance backed guarantee. A nice surprise was a bouquet of flowers to say thank you from Totalglaze. I would certainly use them again.