Topps Tiles Reviews 

Very helpful great advice and service

Very knowledgeable, friendly and spent time with me to find what I was looking for.

Every time I shop in the Saint Albans branch it is a pleasure
Sharon,Conrad and Matt are doing the things very easy for me,they are really good and rare people to work with,thank you

Excellent customer service at Topps tiles Northampton, especially from Helen who was most helpful.

Just a note to say Anastasia was amazing. She helped me choose tiles and gave such great advice with zero pressure. Her customer service was outstanding. Please pass on my thanks!
A Revan

Rhia was absolutely amazing. I’ve never had such a positive experience at any business I have visited. It’s clean, welcoming, and the staff are brilliant. What more can you ask for? We were in and out with what we needed within 20 minutes. Absolutely amazing!

Staff extremely helpful and a very wide range of tiles. Excellent service

Great service from Jay at the Tunbridge Wells store today. He was very helpful and knowledgeable. Great customer service, thank you.

Great products, good prices, excellent staff and knowledge

This review is for the Ayr Branch of Topps. Ordered some wall panels to be delivered by DX. Delivery was incomplete and my missing panel was tracked by DX all the way to Exeter via Swansea! Topps in Ayr were chasing DX to resolve but in the end DX stopped replying to their emails. Eventually panel returned to Topps as damaged which is unsurprising given the number of transshipments it had. DX didn’t think of telling Topps it was being returned.
Throughout all of this the team at Ayr kept me up to speed on the latest DX disaster and ordered me a replacement panel which arrived without incident. So big shout out to Andy at Topps Ayr for sorting the mess out so efficiently and keeping me informed . DX get 0/10. If any Topps management read this, 1. ditch DX as they’re doing your company no favours. 2. Give Andy in Ayr a raise!

Penge store no staff
Waiting 35 min for a cement board
4 trades walked iff

Ridiculous

Great company to deal with

Ask for Martin and you won’t go wrong!

Great service & advice from Kiya at Topps Tiles Salisbury, thank you!

Excellent service from Riley and Emma at Topps Tiles Dagenham! Thank you!

Topps tiles have been top class with customer service. I recently purchased a number of tiles for my new kitchen . After our kitchen was completed we some how ended up with 6 packs unused so obviously their was a miss calculation. I contacted Tops Tiles and spoke to Amy, who was very helpful. She asked us if we could return them and even helped us transport them from the car to the store. I would definitely recommend Tops Tiles Bilston. 😃

Staff are great but the product pricing for domestic customers is 100% higher than for trade. In store the trade prices are front and centre and the fact these are the trade are printed in small writing so when you get to the till and experience a 100% markup it’s a bit of a shock.

We’ve just used the Bicester store for the second time, and the experience has been seamless from start to finish. The staff, particularly Jon and Stuart are so helpful and knowledgeable. I can’t recommend them enough