Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... See more
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Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... See more
What a helpful company! Daniel really tried to find a solution to my problem, offered helpful, honest advice and always been prompt and courteous. It’s refreshing to work with people like this, can... See more
Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... See more
Company replied
Company details
Information provided by various external sources
Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.
Contact info
62 Darlington Street East, WN1 3AT, Wigan, United Kingdom
- 03330 043777
- customerservices@toolstoreuk.co.uk
- www.toolstoreuk.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from start to finish.
Easy to use website with all the information required and great service from start to finish. I will definitely use this company again.
27 July 2023
Reply from ToolStore UK
Dear Paul
We are glad to read from your comments that you found our website easy to use and that your order arrived to you quickly. Thank you for choosing Tool Store UK for your purchase!
Great price, great service
Great price, despatched and delivered quickly. Really happy with the service.
26 July 2023
Reply from ToolStore UK
Dear Miss S Pestall
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Good product and delivery was next day
26 July 2023
Reply from ToolStore UK
Dear Customer
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Great price and very speedy delivery
26 July 2023
Reply from ToolStore UK
Dear CeeBee
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Reply from ToolStore UK
Dear Gordon
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
very helpful and a good price
25 July 2023
Reply from ToolStore UK
Dear Customer
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Reply from ToolStore UK
Dear Jackie
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
The item was very quickly despatched
The item was very quickly despatched, it was safely packaged and they use an excellent courier service which kept to its time slot.
27 June 2023
Reply from ToolStore UK
Dear Pat
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Sorted out the problem very quickly
Was missing 2 wheel nuts from my lawnmower making it useless, but sorted the problem very quickly
25 June 2023
Reply from ToolStore UK
Dear Mr Jarvis
We're really pleased to read from your comments that our customer services team could assist you with your order and rectify the issue for you quickly. Thank you for the great recommendation and we look forward to assisting you again in the future.
Reply from ToolStore UK
Dear Mark
Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service.
Fast delivery
Promised next day delivery and product was delivered next day as they said.
Very impressed.
25 June 2023
Reply from ToolStore UK
Dear Lyna
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Happy Customer.
Items were in stock and despatched same evening.
Arrived within 2 days. Great service. Recommended supplier.
25 June 2023
Reply from ToolStore UK
Dear Warren
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again
Reply from ToolStore UK
Dear Gareth
Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.
Great service and tools
Great service and tools. Very very fast delivery! Will be using again. Thanks
25 June 2023
Reply from ToolStore UK
Dear Haydn
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
If you keep your pricing lower than…
If you keep your pricing lower than competitors you will soon over take the market by honest lower prices keep an eye on prices then lower yours by 5% and you will thrive Mr Harman.
25 June 2023
Reply from ToolStore UK
Dear Frank
Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price. We hope we get the chance to assist you again with more great priced items!
The machines were in excellent…
The machines were in excellent condition and have been performing flawlessly, exceeding my expectations. I highly recommend this construction machine dealer for their expertise, professionalism, and top-notch machinery.
1 June 2023
Unprompted review
Reply from ToolStore UK
Dear Zoe
We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.
Reply from ToolStore UK
Dear Matthew
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Reply from ToolStore UK
Dear Ruth
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
The drill works flawlessly
The drill works flawlessly, allowing me to tackle various projects with ease. It is powerful, durable, and built to last. What impressed me even more was the lightning-fast delivery service.
11 May 2023
Unprompted review
Reply from ToolStore UK
Dear Brooke
Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for shopping with us and we hope you will keep us in mind for any of your future requirements.
Good price quick delivery definitely to…
Good price quick delivery definitely to use ToolStore again
25 May 2023
Reply from ToolStore UK
Dear Mr Bogris
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
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