Most surveys are great but some ask things like which "region" do you live in. This is inaccurate as Scotland, Wales and Northern Ireland are NOT regions but countries in their own right. Why not just... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The surveys are mostly okay, some take a lot longer than they say they will, which is really annoying. Also, the vouchers take a long time to come through. Other sites I get vouchers from are either i... See more
Company replied
Toluna is easy to use and has a lot of surveys available. I like that I can earn points and redeem them for rewards. The app works well and the surveys are usually short. Sometimes it takes a bit to f... See more
Company replied
Actually I would have give it a 5 star,it's just that this past few weeks there no voucher for Gcash and I've been waiting, cause I really wanna redeem my points now. Before when it's still available... See more
Company replied
Company details
- Market Researcher
- Media and Marketing Agency
- Media Company
- Online Marketing Agency
- Software Company
- Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
242K reviews
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Need Better Reward Options
I always gave 5 BUT I don't like the rewards options now. It takes toooo long to get to the first PAYPAL option which is 95,000 points. It used to be good but not as much fun now. I checked other survey sites and they still have FRIENDLIER reward options available!!!!!
25 July 2026
Reply from Toluna
Hello,
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that you're disappointed with our current reward options.
We understand that reward preferences are important, and we recognize that the current PayPal redemption threshold may not meet everyone's expectations. Your comments about the available reward options and the time it takes to reach them have been noted and will be shared with the relevant team for consideration.
We are continually reviewing our rewards catalog to provide options that are valuable and appealing to our members. Feedback like yours plays an important role in helping us identify areas for improvement.
Thank you for being a member of the Toluna community and for sharing your thoughts with us.
Kind regards,
Team Toluna
Give a time frame for the survey
Give a time frame for the survey. There seems to be an end and then more and more questions.
25 July 2026
Reply from Toluna
Hello,
Thank you for taking the time to share your feedback.
We understand how important it is to have accurate survey time estimates before you begin. While we strive to display the estimated completion time provided by our research partners, the actual duration may sometimes vary depending on the survey design and your responses.
We appreciate your comments regarding surveys that appear to continue beyond the expected end. Your feedback will be shared with the relevant team and our survey partners, as improving the accuracy of survey time estimates is something we continuously work on.
Thank you for helping us improve the experience for all our members.
Kind regards,
Team Toluna
easy survey that I anyone can do it.But…
easy survey that I anyone can do it.But to many questions
25 July 2026
Reply from Toluna
Hi there,
Thank you so much for taking the time to leave such a lovely review. We really appreciate your kind words and are happy to hear that you’ve had a positive experience with us.
It means a lot to the team to know our efforts are making a difference. If there’s ever anything you need in the future, we’re always here to help.
Warm regards,
Team Toluna
Some interesting surveys and reasonable…
Some interesting surveys and reasonable compensation for your time.
20 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
So happy to be a part of this survey panel
There are always surveys available to take and I am always pleasantly surprised when I receive bonus reward points when I finish a bonus of finishing a certain amount of surveys that I didn't realize was going on. Thanks Toluna!!
20 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Good surveys
Good surveys, easy to navigate and not too time consuming.
Not totally sure what happens when surveys are completed about the point system.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Generally it is a reasonable…
Generally it is a reasonable experience. However I am unable to redeem my points for rewards. There seems to be a technical glitch. Am also unable to participate in most surveys as when I click on the panels of available surveys It always says there are no surveys available despite there being many panels to click on.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Spent nearly two hours completing…
Spent nearly two hours completing surveys only received 1,700 points. You need at least 180,00 to earn enough for the lowest credit which is an M&S £30 voucher. Absolutely no way of receiving free good to submit reviews.
Total waste of time
25 July 2026
Reply from Toluna
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that you feel the time spent completing surveys has not provided the value you expected.
We understand that earning rewards should feel worthwhile, and we appreciate your concerns regarding the time required to reach a redemption threshold. Survey rewards are determined based on factors such as survey length, complexity, and the requirements of our research partners.
We are continuously reviewing our rewards program and member experience, and feedback like yours is important in helping us identify areas for improvement. If you ever need assistance or have any questions, our team is always happy to help via https://www.toluna.com/contact-us
Thank you for being part of the Toluna community and for sharing your honest feedback.
Kind regards,
Team Toluna
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Good timing for bought tucker!
The survey came at a critical time whereby I had experienced what the survey requested the day before. Hence most aspects were fresh in my mind and easy to recall!
24 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
not enough qualifying surveys and it…
not enough qualifying surveys and it takes too long to get enogh points for redemption
20 July 2026
Reply from Toluna
Hello,
Thank you for sharing your feedback. I'm sorry your experience didn't meet your expectations!
We launch numerous surveys daily and strive to offer our influencers as many opportunities and invitations as possible that match their interests and profiles. Since each study is tailored to a specific profile, you may not always qualify, depending on the requirements of the particular project. To ensure that the surveys our influencers complete are suitable for them, we have a screening process in place for each questionnaire. If participants don't belong to the target group or the quota for their group profile has already been reached, they are excluded and offered a new survey opportunity. This usually happens in the first half of the survey, but there are also several quality control checks within the questionnaires, so later exclusion due to non-compliance with any of these checks is possible.
To increase your qualification chances, we recommend you to regularly update your profile and all your profile surveys - this will help us better tailor survey invitations to your profile, increasing your chances of qualifying and receiving more rewarding opportunities.
If you have any difficulties, questions, or concerns regarding your account or a specific survey, please don't hesitate to contact us and provide us with as many details as possible (complete screenshots, survey IDs, etc.). Our team will be happy to assist you! We would be delighted to provide you with a 5-star experience on Toluna!
Sincerely,
The Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hola,
¡Muchas gracias por tu reseña positiva y por formar parte de la comunidad de Toluna! Nos alegra saber que tu experiencia ha sido satisfactoria y que disfrutas utilizando la plataforma. Tu apoyo nos motiva a seguir mejorando cada día.
¡Esperamos verte por aquí muy pronto!
Although Toluna is perfect place but…
Although Toluna is perfect place but sometimes having problem for completing the survey
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Great surveys and incentives.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
straightforward surveys…
straightforward surveys not always the best payouts for your time
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Quick and easy
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
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