Most surveys are great but some ask things like which "region" do you live in. This is inaccurate as Scotland, Wales and Northern Ireland are NOT regions but countries in their own right. Why not just... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The surveys are mostly okay, some take a lot longer than they say they will, which is really annoying. Also, the vouchers take a long time to come through. Other sites I get vouchers from are either i... See more
Company replied
Toluna is easy to use and has a lot of surveys available. I like that I can earn points and redeem them for rewards. The app works well and the surveys are usually short. Sometimes it takes a bit to f... See more
Company replied
Actually I would have give it a 5 star,it's just that this past few weeks there no voucher for Gcash and I've been waiting, cause I really wanna redeem my points now. Before when it's still available... See more
Company replied
Company details
- Market Researcher
- Media and Marketing Agency
- Media Company
- Online Marketing Agency
- Software Company
- Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
242K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Having the ability to actually…
Having the ability to actually finishing survey according to profile.
25 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
No Surveys Available?
Over the last 2 months, I log in every day and my profile is up to date but not matter what, I am told there are NO surveys available -NOT ONE! I don't understand it! How can there not be even one survey available? The dashboard says there are 25 surveys available but there aren't any for ME? No wonder my points expire before I can get a reward! It's extremely frustrating!
24 July 2026
Reply from Toluna
Hello Valri,
Thank you for sharing your feedback. We truly appreciate your input and are sorry you experienced these difficulties!
We have identified your account, and a member of our support team will contact you shortly. In the meantime, if you require further assistance, please don't hesitate to contact us at https://www.toluna.com/en/contact-us.
Thank you for your patience!
Sincerely,
The Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
I really enjoy having the opportunity…
I really enjoy having the opportunity of doing your surveys.I really enjoy them
24 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
As soon as I put my age 64 that ends it.
24 July 2026
Reply from Toluna
Hello Delisa,
Thank you for taking the time to share your feedback with us and the community!
Each survey we offer has its own specific respondent needs and targets, and our clients make important business decisions based on responses received from our members, so we must implement complex quality controls to make sure they are part of the target the client is looking for.
Make sure to have all your profile surveys complete and keep them updated every six months. This will ensure you receive better targeted surveys and thus improve your qualification rate as much as possible.
If there are specific disqualifications you'd like to discuss or any other challenges you've encountered while using your Toluna account, we're more than willing to assist. Kindly reach out via the app's contact form or https://www.toluna.com/contact-us and share comprehensive details about the issue(s). We'll promptly investigate and provide a response as swiftly as we can!
Keep influencing your world!
Toluna Team
It is very difficult getting surveys as…
It is very difficult getting surveys as you always seem to run out.
24 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
The rewards are too low for the time spent.
24 July 2026
Reply from Toluna
Hello Suha,
Thank you for sharing your feedback. I'm sorry to hear that your experience with us wasn't up to our expectations, and I hope you'll give us the opportunity to improve!
I want to assure you that all feedback we receive is taken into consideration and analyzed, as improving the survey experience is our top priority, and we hope you'll continue to join us for new and exciting opportunities!
Our community is an online influencer community that allows its members to share their views and opinions on the products and services that matter to them and to drive change by completing surveys in real time. Our members' opinions help companies and directly influence how new products and services are promoted and how they reach consumers.
Incentives can vary depending on the complexity, length, and difficulty of each survey. You can typically earn between 200 and 50,000 points for each completed survey. Some specific surveys may offer even higher incentives.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you encounter any difficulties, have questions about a specific project, or would like to share your concerns or additional feedback. Provide as many details as possible (complete screenshots, survey IDs, etc.) and our team will be happy to assist you!
Sincerely,
The Toluna Team
surveys are fun and relevant and evern…
surveys are fun and relevant and evern if you do't qualify you receive some points and i like the games
24 July 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words coming from a loyal Toluna influencer like yourself! We'd love to bring your Toluna experience to the highest level!
We are looking forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
It is disappointing that the number of…
It is disappointing that the number of survey opportunities has significantly diminished over the past couple of months
19 July 2026
Reply from Toluna
Hello Brian,
Thank you for your feedback. We're sorry to hear you've noticed fewer survey opportunities recently.
Survey availability depends on the requirements of our research partners and can vary over time. To help ensure you receive the most relevant survey invitations, we recommend updating your Profile Surveys at least every six months.
We appreciate your participation and hope you'll see more opportunities soon.
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
The best rewards for shorter surveys
The best rewards for shorter surveys, and longer surveys would be best to receive larger rewards.
24 July 2026
Reply from Toluna
Hello Michael,
Thank you for sharing your feedback. We're glad to hear you value our rewards.
I want to assure you that all feedback we receive is taken into consideration and analyzed, as improving the survey experience is our top priority, and we hope you'll continue to join us for new and exciting opportunities!
Our community is an online influencer community that allows its members to share their views and opinions on the products and services that matter to them and to drive change by completing surveys in real time. Our members' opinions help companies and directly influence how new products and services are promoted and how they reach consumers.
Incentives can vary depending on the complexity, length, and difficulty of each survey. You can typically earn between 200 and 50,000 points for each completed survey. Some specific surveys may offer even higher incentives.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you encounter any difficulties, have questions about a specific project, or would like to share your concerns or additional feedback. Provide as many details as possible (complete screenshots, survey IDs, etc.) and our team will be happy to assist you!
Sincerely,
The Toluna Team
Reply from Toluna
Hello Barry,
Thank you for your feedback. We're sorry to hear you encountered this message.
Surveys may become unavailable if the required number of responses has already been reached or if the survey has closed. We encourage you to check back regularly, as new survey opportunities are added frequently.
We appreciate your participation and hope you'll have a smoother experience with future surveys.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you encounter any difficulties, have questions about a specific project, or would like to share your concerns or additional feedback. Our team will be happy to assist you!
Best regards,
Toluna Team
This site really relief me of stress…
This site really relief me of stress with the survey I encountered here. Thanks
24 July 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
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