Normally quite happy to visit Toby Carvery Redhill but tonight was very dissapointing to say the least. The amount of meat was hardly enough to make a sandwich. They had run out of vegetarian bak... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Toby Carvery, where every day feels like the best ever Sunday
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tasty take-away
Visited Toby Carvery Brockworth for a take away afternoon lunch. The meal was ready for me to collect on arrival. Well packaged, the food was still hot when we got home. Plenty of ingredients, well cooked and tasty.
Visited Hilsea Toby carvery on Saturday…
Visited Hilsea Toby carvery on Saturday morning 25th July for breakfast with my wife
The food was disappointing
Sausages with no taste to them ,the potato onion and bacon was a dried up mush plus no fried egg .
There was a soggy mushed up scrambled egg that was dripping wet and tomatoes that were just bits not plum tomatoes
Breakfast for two wasn’t worth getting up for
This was always a good breakfast and was the first time we had been for a while
I won’t be going back anytime soon
Went to dudley Toby carvery for…
Went to dudley Toby carvery for breakfast just,worst food ever,cold n disgusting,would give 1 star but didn't give me that option,never go back there
Toby Carvery Clacton-on-sea....if your…
Toby Carvery Clacton-on-sea....if your looking for a wholesome meal after 7.30pm in the evening then the place to avoid is the Toby Carvery in Clacton on sea absolutely atrocious myself and my family found the whole evening meal at this establishment disgusting the vegetables were basically mush the beef was tough and stringy and the scrag ends of gammon was fatty complaining to the management was met with a manager who didn't want to hear any criticism and tried to defend this abysmal mess by saying his staff constantly inspect thier offerings throughout the serving whatever they were doing wasn't concerned with presentation and quality the manager then insulted me with weak and undefensable excuses then stormed off never to be seen again the truth is if you can't serve the same quality of product in the evening that you do throughout the day (or maybe this is the garbage they serve throughout the day) you shouldn't take bookings when the product is past a certain quality. So inconclusion if you want to waste over 50quid then go onto the end of the pier and chuck it into the seayou will get more satisfaction than eating at Toby Carvery Clacton-on-sea
My visit to Toby Carvery Fleetsbridge…
My visit to Toby Carvery Fleetsbridge was one of the most embarrassing and disappointing dining experiences I've had in a long time.
My wife and I visited with what we believed was a perfectly valid voucher offering a small carvery for £5 each. There was absolutely nothing on the voucher that made it clear this was only valid for a child's meal. We ordered in good faith, only to be presented with a bill for the full amount.
Instead of acknowledging that the wording on the voucher was unclear or making any attempt to resolve the situation, the staff made us feel as though we had done something wrong. Being challenged about it in front of other customers was incredibly embarrassing and completely unnecessary. Good customer service is about listening, showing understanding and finding a reasonable solution – not making paying customers feel humiliated.
Whether the voucher was poorly worded or the promotion had been misunderstood, the responsibility lies with Toby Carvery, not with customers who are simply reading the offer as it appears. It would have cost very little to honour the voucher as a gesture of goodwill, but instead they chose to prioritise being right over treating customers with respect.
The food was overshadowed by the dreadful customer service. We left feeling frustrated, embarrassed and with no desire to return. There are plenty of restaurants that value their customers and know how to deal with genuine misunderstandings professionally.
I certainly won't be returning to Toby Carvery Fleetsbridge, and based on this experience, I wouldn't recommend it to anyone. If you're going to advertise offers, make sure they're clear, and if a customer is genuinely confused by your promotion, treat them with courtesy rather than making them feel uncomfortable.
Toby in Walsall
Toby in Walsall. Lady who greeted us on front desk was kind, friendly and so helpful. Assisted us as my friend had a stick and mobility issues. She even carried his Carvery to the table. The food deck was clean & tidy. Helpful waiter too unlike the Burnt Tree Toby who's food deck was dirty and staff unhelpful.
Treated with no respect
went to Eastbourne carvery to enjoy the over 70's offer as 2 disabled pensioners. A young man called Alan seemed to take exception to the fact that I requested one of the upright bench seats ( due to my back problems) and he had to clean it out of sequence! I did thank him when we sat down, but he then proceeded to ignore us serving 2 others that arrived later than us, I then called him over. His attitude was surly and very rude, refusing us the offer saying we needed vouchers ( none had been required when I booked) and saying none of the drinks we wanted were available. In the end we left, and we WON'T be going back
Toby Carvery Aintree
Toby Carvery Aintree, Liverpool, I had checked before it has 5 for Hygiene, so I hoped it would be OK, first time eating at one. I went for a Veggie option Cheese Pie and veg, 2 hours later I had bad stomach pains and diarrhoea. I was away for work so it wasnt very helpful for my next day.
Toby Carvery 1 Southend Road Woodford
Went to the Woodford Toby Carvery. Haven't been there for a few months, but when we last went there it was Excellent.
But this time it seems its under new management. The meat served were in very small portions, we were told that this was the management being strict on portions. We took a seat near to the servery, apparently this area was close, but we were not informed of this. It was very hot as the airconditioning was turned off and the windows were closed with the blinds down. When I asked for the blinds to be lifted, I was then informed that this section was closed, I wish they had informed us of this before we started eating. There were no signs saying it was closed!
The service was awful as there was only one waiter working. The duty manager as he called himself, didn't have a clue, he just sat there watching the waiter run around overworked. It was never like this in the past, I've been come to this carvery for many years now, I think it's time for a change.
actually this Toby at 1 Southend Road has a reputation of being the best in the area. But not anymore! Time to move on.....
Strathclyde park, the worst
Strathclyde park carvery is one of the worst. You will queue for over 1 hour to wait for cold food and not much choice. The waitresses are fine, the food however is so slow. They forever say they are short staffed in the kitchen. The poor guy serving has to do everything and fill up the serving decks. We’ve sat for 45 minutes today with a queue still 5/6 rows deep and decided not to eat here tonight. Unfortunately we were stuck watching it as they are quick to bring a drink over. Think we’ll give up with this one as regular visitors, it’s been this way for a while.
Dissapointing visit
Normally quite happy to visit Toby Carvery Redhill but tonight was very dissapointing to say the least.
The amount of meat was hardly enough to make a sandwich.
They had run out of vegetarian bake at 7pm!!!!
Had to wait for roast potatoes. Other vegetable cold.
Comments met with a shrug!!!!
Buck your ideas up Redhill or we will go elsewher
Just visited today
Just visited today, Lauriston Farm, Edinburgh. Lewis provided exemplary service, covered all topics, menu chpices, allergen info and extras available, courteous, friendly and welcoming. Whatever he is getting paid it isnt enough. Outstanding service.
We had lunch at Loughborough Toby…
We had lunch at Loughborough Toby today. The food here is fresh and absolutely delicious. The staff are always incredibly friendly and polite. It’s also a wonderful place for gatherings with friends and family. We visit quite often and will definitely keep coming back.
The service was outstanding, thanks to Helen. They are an absolute asset to the team—so professional, friendly, and excellent at what they do! We really appreciate your service Helen.
Had a lovely carvery meal at Washington…
Had a lovely carvery meal at Washington I am gluten & lactose free it wasn’t a problem for them they made my dinner separate I waited a little but it was all fresh so I expected that. Our server Lucy was very friendly polite and helpful thank you Toby carvery
Give it a miss
I ordered via uber eats from Watford (Aldenham) Toby carvery.after delivery of near in an hour the food arrived..two fairly small pieces of meat, 2 small roast potatoes, and two medium which I reheated in the air fryer. NO YORKSHIRE PUDDING! I found the dinner to be bulked out with peas, weird colour carrots, cauliflower and mash. Turkey was lovely, beef was chewy but good flavour. Side of mac and cheese was very dry. For the price it was a mediocre meal. The fact there was no Yorkshire either was not good. Would I order again? No. Given the vast amount of different restaurants available now, I think for the money there are far superior places to choose from. Toby not being one of them.
100% NOT recommended Chester Branch
Staff seemed clueless about everything especially since we never been before, did not explain how to do it best. The food was awful and I can’t believe I paid for that. Rock hard rosters, mushy tasteless veg that looked like it’s been there forever. Mash was some hard plop , never seen anything like it. Never again. I would 100% not recommend
Absolutely disgusting service poor…
Absolutely disgusting service poor management at the Barnes Toby. Staff rude asked us to pass them the plates when clearing tables had Groupon vouchers that they are not trained in using so ended up costing more. Abrupt service. Made a reservation but in arrival was not seen to because they thought we were leaving just shows the customer service made a reservation on line that was deemed as non attended wow
We went to Chin garden Stoke on Trent…
We went to Chin garden Stoke on Trent last night for a Carvery.
The gravy was watery and the beef like rubber!
It's not hard to make gravy is it??
never to be repeated
We were very disappointed with our experience at the the restaurant in south Croydon, the food served was undercooked all the vegetables were cold and the meat was so stringy and not appetising, The turkey joint has a green ring running through it. The children's menu was very misleading with chicken burger that turned out to be chicken nuggets in a bread roll. Service was ok but slow, the food was not worth the price charged, especially the desserts almost £6 pounds for ice cream with one chopped strawberry with sauce poured over it. I would not recommend this restaurant to anyone
Great breakfast at reasonable price
This morning on the spur of the moment I decided quite late to have breakfast at the Toby Goring instead of lunch. I thought it might not have been such a good idea as it was so hot and was late in the morning as breakfast finiishes at 11 to prepare for lunches.
So glad i did. There is so much to choose from fried egg beans tomatoes Yorkshire pud mushrooms and different things which I didn’t know what they’re called. Lots of toast and marmalade (and glad the toasting machine now goes a bit faster) the coffee was good and nice and hot too. Gavin was helpful too finding me quickly Oat milk which he brought to my table.
And so reasonable.
Must say a brilliant brek and will go again soon
(very soon).
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








