Tobi Reviews 14,368

had to return the dress due to sizing, but you all dont do exchanges. So now, I have store credit but I have to wait 10-14 days for that to even hit my account. you dont make it easy to shop, instead there are obstacles to even repurchase.

I received everything on time. It met all of my expectations.

i ordered a selection of formal dresses for a wedding/just to have some long dresses in my closet. they were as ordered and priced accordingly. the quality and fit was just ok, but meets the need for an economic, trendy option for straight sized people

I love the dress it is a good thicker material and a beautiful bright color but the strap broke the day I got it and so that was discouraging but I was able to sew it back.

Good service and nice product

The dress itself is beautiful! The material is soft and the style is exactly as pictured. The neckline is also fitted in a way that I'm not worried about "falling out." I got a small based on the measurements, and it's a little smaller than expected so I'm adjusting the dress myself. I'm normally between Small and Medium, so next time I'd go for the medium. I am 5'3" and the dress is long enough to wear with 4 inch heels as well.

I didn't realize Tobi bought their clothes from other retailers. Both dresses I received had tags from other retailers. I don't think the dresses I received were worth their original price. I'm glad I received a 50% discount for it being my first order. I also found both dresses to fit a bit small. So you might want to order up. I'm also disapointed that Tobi doesn't have anything bigger then an XL (or XS), very limited sizing.

I received my order just in time for my bday weekend celebrations and I was able to wear the new tops I bought. Thank you so much for the quick delivery.

(I ordered on the 5th of Sept and received A few days later!!)

I’ve shopped with Tobi for as long as I can remember. Their clothing never disappoints and the shipping is very fast. I get compliments on everything I sport from Tobi. Their materials never rip or tear and are made extremely well. If I could give them a higher rating I would!

Sizing is off and they sent me a ripped dress that I can’t even return because their return policy is terrible, you only get store credit. This website is pretty much all the dresses/clothes that didn’t sell at their original store being sold online for a last chance. Would not recommend!

It took over a week to arrive and it was extremely wrinkled. Also one seam was sewn poorly so it puckered out. Since it took over a week to arrive, I didn’t even try to do an exhange since it would prob take 3 weeks. I instead spent more money and brought it to a dry cleaner to get fixed. However it was a simple process purchasing from Tobi

Affordable, stylish clothing.

I love all my selections. Shipping was prompt (even though fedex sucks and left it at the gate instead of actually delivering to the door in my complex). All the fabrics are high quality, and run pretty true to size.

Horrible customer service. I return something not knowing you only get store credit. I re-ordered and when I checked out my store credit disappeared. I’ve sent two emails there is no phone number to speak with someone. I will never order from them again

Quality of the dress is good considering how affordable it is. It was also delivered to me quickly and I didn’t have to pay for any duties/taxes. Will definitely be ordering again from Tobi.

I really love it because the delivery was fast. The fabric was great.

All these bad reviews on here are completely true. This brand is out to get your money and have such shady practices to keep it. Blaming the customer in these other reviews here and claiming they “can’t” do anything. Lies, lies, my ladies cos they absolutely can and choose not to because they are evil af. Notice how all their responses on here are defensive and really trying to outline how they’re not wrong instead of trying to make things right. That’s the culture of this brand. Why not just stop arguing and just do the actions that will make things right? No sense of how to do business or maintain their customer base.

Beware this brand - read their return policy - it’s the worst customer service and a scam of a company. They just want your money and will not return it to you. I NEVER GOT MY MONEY BACK ONCE I GAVE IT TO THEM. That could be you! Just don’t risk it and buy somewhere more trusted. Go to someone who actually refunds and ensures you get their product. The fit is off from the photos and the quality is cheap. Their clothes are very poor quality and that’s why they never refund because they would have too much refunding to do. All they do is generate waste in the worst way! Buy, return, no refunds ;) only store credit so again you have to buy, return, no refunds ;), buy, return - an endless cycle of wasting time, energy, money, and at the end of the cycle.. it’s all on you, babe. They put all the work on you, the customer. They already got their money so they keep you running in circles acting as if this is a fair business practice, not giving a single f what it does the world. Evil.

Do not fall for their scam. This brand is basically going downhill because it’s such bad business practice to have a scamming policy and unempathetic customer service. Their CS agent legit said: “your package got stolen and this is my fault? Please explain”. A lovely, snarky comment. I never even said it was their fault, just asked for a refund. Look at this company culture. What’s with the attitude? You chose to work here and I’m out nearly $400 due to your policies and business practice and refusal to help me out. Not to mention the stress of the living situation I am in about the theft that happened. TERRIBLE PRODUCT, TERRIBLE SERVICE. Invest elsewhere! Very evil business practice.

Loved!

I got the dress quicker than I thought and I loved the dress. I am excited to order a new dress or outfit.

Everyrthing was fine and products are great. Thank you.