The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more
Company replied
Recently I had a large order for decorative stones. The lads in the office called me straight away to let me know it would take a while to be delivered; they were very professional, and I will definit... See more
Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more
Company replied
Company details
- #2 of 2 best companies in Building Materials Supplier
- #1 of 3 best companies in Building Materials Market
- #5 of 5 best companies in Building Materials Store
- #2 of 2 best companies in Garden Building Supplier
- #9 of 11 best companies in Garden Furniture Shop
- #2 of 2 best companies in Landscaping Supply Store
Written by the company
TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.
Contact info
Ballymount Cross, Ballymount Road,, D24 X39K, Dublin 24, Ireland
- 01 450 8488
- contact@tjomahony.ie
- www.tjomahony.ie
Winter Sale Now On
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Waiting too long for delivery days…
Waiting too long for delivery days later than scheduled
23 June 2026
Reply from TJ O'Mahony
HI Patrick, thank you for taking the time to leave your review and for the feedback. Apologies for the delay in receiving your delivery. I will bring this to the attention of the delivering branch.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Brian,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Excellent customer service ordered…
Excellent customer service ordered online delivery organised with local branch.
16 June 2026
Reply from TJ O'Mahony
Hi Catherine,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Ordered and paid for an air conditioner…
Ordered and paid for an air conditioner unit. Stock was available.
I got a confirmation email that it was ready for pick up.
Then a couple of hours later I get an email from store saying no longer available.
23 June 2026
Reply from TJ O'Mahony
Hi Ian, thank you for taking the time to leave your review and for bringing this to our attention. From time to time our stock file can have errors. However, this should have been communicated before any emails were send.
I will bring this back to the attention of the branch manager.
Regards,
Patrick.
Online ordering is poor
Online ordering is poor , you get a confirmation that order has been received and charged , and that were it ends no lead time on delivery just a vague message that there are in a busy period and order may take longer than usual . I organised order to be collected and they didn't have the stock , so swapped for similar product , then I was left short a sheet of warm board which took two weeks to be delivered after constant emails and phone calls. I gave the benefit of doubt and decided to order again this time I would collect , same happened order confirmed and charged but no lead time on collection . 2 emails sent no response and a week later I make contact with the branch chasing down the order , they advise that there is no problem it should be ready , when it was collected they where again short an item again no call made to me . I had to contact them again to get a refund. website is really good and easy to navigate , but if your project is time sensitive go direct to branch ,online delivery and collection are a waste of time .
23 June 2026
Reply from TJ O'Mahony
Hi Wayne, thank you for taking the time to leave your review and for the feedback, I have taken all this back to the branch who looked after your orders to look into, we apologise for how this was handled. I do know we have being having issues with our system in not sending collection notices to some customers, however this has been rectified.
Thank you again for the feedback.
Regards,
Patrick
Just what we needed & just in time 🤗
22 June 2026
Reply from TJ O'Mahony
Hi Tony,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
reat service and delivered before the…
Great service and delivered before the date shown on email! Will be ordering again!
21 June 2026
Reply from TJ O'Mahony
Hi Laura,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Fantastic efficient service
Fantastic efficient service. Great prices too. I had fencing delivered and the guys stacked in the back garden for me.
15 June 2026
Reply from TJ O'Mahony
Hi Bernie,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
You were very helpful and also…
You were very helpful and also efficient and also correctly estimated delivery times, etc. Many thanks.
22 June 2026
Reply from TJ O'Mahony
Hi Tom,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
I waited over 4 weeks for materials
I waited over 4 weeks for materials, I had to constantly look for an update and chase staff. The Navan branch are extremely rude and unhelpful. Avoid if you can
14 June 2026
Reply from TJ O'Mahony
Hi Liam,
Thank you for taking the time to leave your review and I'm sorry to read about the deley in receiving your delivery, I will bring this back to the branch to look into.
Regards,
Patrick
Great crowd to deal with very…
Great crowd to deal with very professional and helpful would recommend
9 June 2026
Reply from TJ O'Mahony
Hi Paul,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Kevin,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Riccardo,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Prompt response and delivery
20 June 2026
Reply from TJ O'Mahony
Hi Grace,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Clement,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Mark,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
I've been a loyal TJ O'Mahony customer…
I've been a loyal TJ O'Mahony customer for many years, and overall I really like the company. The products are good, prices are competitive, and most of the staff I've dealt with have been excellent.
Since I changed address, my account was transferred from the Dublin branch, where the service was outstanding, to the Naas branch. Unfortunately, my experience there has been very different. One member of staff, consistently fails to manage orders properly. Almost every order requires me to chase it up. He often isn't even aware that an online order has been placed until I call asking for a delivery update.
This time I decided not to remind anyone and simply waited. It's now been over a week, and I haven't received any communication at all, no delivery update, no notification of delays or missing items, just complete silence. I'm curious to see how long it will take before someone notices the order.
Despite this, I still think TJ O'Mahony is a great builders' merchant with fantastic people. My experience suggests that this is the exception rather than the rule, but unfortunately one poor experience repeated often enough can overshadow an otherwise excellent company.
Extra star for quick reaction ;)
14 June 2026
Reply from TJ O'Mahony
HI Maciej,
Thank you for your long-standing loyalty to TJ O'Mahony and for taking the time to share such detailed feedback. We truly appreciate your kind words regarding our product range, pricing, and overall service across our branches.
We would like to sincerely apologise for the delay with your recent order and for the frustration this has caused. Our main delivery truck driver has been on annual leave since Monday 13th, and whilst we worked to secure a temporary driver—who started yesterday—our deliveries for bulk tonne bags fell a couple of days behind schedule.
While our team made every effort to telephone customers affected by these delays, we deeply regret that your order slipped through the net on this occasion. Communication is paramount to us, and we fully acknowledge that we should have kept you informed sooner.
I believe Dave from the branch has now been in contact with you directly, and your delivery is scheduled to go out tomorrow. We appreciate your patience and understanding as we clear this temporary backlog, and we look forward to restoring your confidence TJ O'Mahony moving forward.
Regards,
Patrick
Terrible
Terrible - I never got the item although TJ O'Mahony had over 100 euro of my money; they didn't reply to my numerous emails asking for a rough delivery date and written at weekly intervals over the course of a month, and then I finally got a reply through Trustpilot when I gave a poor review. They finally refunded me without any apology or even acknowledgement that they had done so - the only way I knew was through seeing the refund on my bank statement. It was particularly irksome as the item was exterior paint for my house and the time I took off work for painting it was wasted.
13 June 2026
Reply from TJ O'Mahony
Hi jamie,
Thank you for your feedback and I'm sorry to read that this issue was handled like this. I will be bringing this back to the branch manager to look into.
Thank you for bringing this to our attention.
Regards,
Patrick
Easy and convenient to buy
Easy and convenient to buy, fast delivery, everything done online.
18 June 2026
Reply from TJ O'Mahony
Hi Karine,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
Reply from TJ O'Mahony
Hi Colm,
Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.
Regards,
Patrick
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