Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
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Review summary
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I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more
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Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
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Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Tiny Box Company
Thank you for the review (:
Just the ribbon that I was looking for…
Just the ribbon that I was looking for and a very reasonable price.
30 January 2026
Reply from Tiny Box Company
Thank you for the kind review (:
Prompt delivery of a good product.
30 January 2026
Reply from Tiny Box Company
Thank you for the review!
Ordered a luxury box
Ordered a luxury box. Absolutely nothing Luxurious about the box that arrived. Basic to be exact. Extremely DISAPPOINTED !!!
29 January 2026
Reply from Tiny Box Company
Hi Sandra,
Thank you for taking the time to leave a review. I’m really sorry to hear that you were disappointed with the box you received — that’s certainly not the experience we want for our customers.
The SQWH20 box is part of our luxury range, which refers to its rigid construction and smooth matte finish as shown in the product images. However, we completely understand that expectations can vary. Customer feedback is very important to us, and we are always open to ways we can improve our products.
We have reached out to you directly to gather a little more information, but haven’t yet received a response. If you’re happy to do so, please feel free to contact us at hello@tinyboxcompany.com with any further details or images, and we’ll be more than happy to look into this for you.
I am very pleased
I am very pleased, the boxes look fabulous. I will be ordering more for sure.
29 January 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad you're pleased and will be back.
we did not receive our order because…
we did not receive our order because they tried to deliver on a saturday. We were not there. They said they would try again and they did not. We called and asked them to try to deliver again and they said we would have to pay. So we cancelled. Terrible.
26 January 2026
Reply from Tiny Box Company
Hi Alison
Thank you for taking the time to leave a review. I’m really sorry to hear that you were disappointed with your experience. We completely understand how frustrating delivery issues can be.
From the tracking information provided by Evri, the driver reported being unable to deliver due to access restrictions at the address. When we spoke, you kindly explained that the delivery address is a business located at the docks, behind a gate, and that staff are only present until 4pm. The service selected at checkout was an 8am–8pm delivery window, and as Evri drivers are self-employed, they may attempt delivery at any point within that timeframe, including Saturdays.
One of our colleagues recommended alternative options, including upgrading to a pre-12pm service with DPD, which may have been more suitable for your business hours. We also offered to speak with our account manager to see if anything further could be done before proceeding. However, at your request, we cancelled the order and issued a refund.
We’re always happy to help find the best delivery option for specific access requirements, and we’d be more than willing to assist if you decide to order with us again in the future.
Reply from Tiny Box Company
Thank you for the kind review!
Outstanding
My go to place for all my jewellery boxes. They are great quality and customer services are so helpful. Thank you team
28 January 2026
Reply from Tiny Box Company
Thank you for the lovely review! Your feedback has been passed onto our customer service team too (:
Beautiful products
Very happy with the quality of all the items we got. Nice to be able to get things in smaller bulk amounts, which means I could shop here for my wedding favour packaging. Would highly recommend!
28 January 2026
Reply from Tiny Box Company
Thank you for the lovely review! We think it's great to have no minimum order and are so glad that we were able to help with your wedding favour packaging! We would love to see photos if you're happy to share via hello@tinyboxcompany.com or tag us on Instagram!
Great products and seamless process…
Great products and seamless process from quote to delivery. Have used for several projects and would highly recommend.
28 January 2026
Reply from Tiny Box Company
Thank you for the kind review!
Great that I can buy as few as I need at a time
Lovely quality and choice colours and sizes. And it's great that I can just purchase a few as I need them. For next day delivery and all went to plan. Thank you.
21 January 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you were happy with everything (:
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the lovely review!
Great product and efficient after sales…
Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without question and was delivered by DWP promptly and without damage.
26 January 2026
Reply from Tiny Box Company
Thank you for taking the time to leave a review! We're so sorry about the issues with Evri on this occasion, but glad we were able to get this sorted with DPD and that it arrived safe and sound.
Great service
Great service, goods dispatched immediately.
Lovely quality just what I needed for my gifts, will definitely it again
25 January 2026
Reply from Tiny Box Company
Thank you for the review, we're so glad you were pleased with the quality!
Great service
Great service, lovely quality boxes at a good price will definately use again Thankyou.
25 January 2026
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the review!
Great presentation box. …
Looking for a large square shallow box to put a birth plate in. I was delighted with the box I received. Very smart and sturdy - a great presentation box. Came very well packaged and delivered promptly.
Would definitely use again.
25 January 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so pleased you were happy with the box!
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