Tiny Box Company Reviews 

3,650
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 718 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide variety of the boxes and gift bags, noting that products consistently arrive safely, securely protected, and perfectly suited for special presentations. Many people also appreciate the remarkably prompt delivery times and the helpful, attentive support provided when placing orders for both blank and custom items. Some reviewers were not happy with frustrating delivery delays caused by external courier services or completely lost parcels during transit. A few customers additionally noted occasional quality flaws, mentioning issues like damaged structures, misaligned magnetic closures, or incorrect specifications upon arrival.

What people talk about most

Product

People report positive experiences with product, highlighting high quality, sturdiness, and a great variety... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the items as well made, sturdy,... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the speed and reliability of the... See more

Order

Consumers find order to be positive, highlighting an easy ordering system and fast turnaround times.... See more

Service

Reviewers highlight positive aspects of service, describing it as fast, reliable, and backed by prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more

Company replied

Rated 5 out of 5 stars

I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more

Company replied

Rated 5 out of 5 stars

My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more

Company replied

Rated 5 out of 5 stars

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more

Company replied



Company details

  1. Packaging Supply Store

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,650)

645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect…would recommend 100%!!👌

I had been searching for gift boxes but was unable to find the right sizes.
Thanks to Tiny Box Company, I found exactly what I needed.
The boxes that they supplied came flat packed, were easy to assemble, very sturdy, of excellent quality and looked great.
I’ll will definitely be ordering from them again in the future.

5 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you liked the boxes (:

Rated 5 out of 5 stars

Bags for my business

I ordered white bags, the quality that has taken my jewellery business to the next level !
super fast delivery,
Will definitely be order again x

6 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for your review! (:

Rated 5 out of 5 stars

Tiny box made the sourcing of a quality…

Tiny box made the sourcing of a quality product easy. Being a small business it has been a problem up to now in finding a company who can produce us quality branded products in smaller, more affordable quantities. They have exceeded my expectations and I’m delighted with the result. Can’t wait to work with them more going forward.

26 February 2026
Unprompted review
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you were pleased with your order! (:

Rated 5 out of 5 stars

Beautiful boxes

Beautiful boxes, good quality & a huge range of colours & sizes. …..& the prices are very good.

My original order didn’t arrive, but after a swift response from Tiny Box, another box was sent in replacement.

Highly recommended these products.

10 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the kind review, we're sorry that your original order didn't arrive, but so glad that we were able to get this sorted for you! (:

Rated 5 out of 5 stars

Great quality

Great quality and quick delivery.

10 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Hi Ian,

Thank you for taking the time to leave a review, we appreciate the feedback.

I’ve looked into your order and can see it was placed on 10th February at 9:37am, processed promptly, and dispatched the following day (11th February). According to the courier tracking, delivery was successfully completed on 14th February at 3:18pm.

This falls within the 2–5 working day delivery service selected at checkout. That said, I’m sorry to hear the delivery felt longer than expected, we do understand how frustrating waits can feel when you’re looking forward to your order.

For future orders, we also offer faster delivery options with alternative couriers, including next working day services, should you ever need your items more urgently.

If you have any further queries or concerns, please don’t hesitate to get in touch with us directly, and we’ll be happy to help.

Rated 4 out of 5 stars

So far so good

So far so good, the courier took ages to deliver but the trial boxes supplied are at a good price and quality.

9 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for taking the time to leave a review. I have looked into your order and can see that you placed your order on the 9th February. It was dispatched on the 10th, and according to the courier tracking, delivery was successfully completed on the 13th February at 12:57pm.

This falls within the 2-5 working day service selected at checkout. For future orders, we also offer faster delivery options with alternative couriers, including next working day services, should you ever need the items more urgently.

We're so happy that you were pleased with the order and price!

Rated 5 out of 5 stars

The quality of the boxes are great

The quality of the boxes are great. Good packaging everything came as expected and delivery was quick. Will definitely be ordering from here again.

5 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! We're so pleased you were happy with your order and will be back!

Rated 5 out of 5 stars

Green tubes

Another great product from Tiny Box
Great quality and fast delivery Thank you Tiny Box will be back for more items

7 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the kind review!

Rated 5 out of 5 stars

I only needed one tiny box and was …

I only needed one tiny box and was surprised to find I didn’t have a minimum order of amount to buy. My little box which was for my grandsons 18th Birthday bracelet came in perfect condition and promptly too .I would definitely order / recommend again

7 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the lovely review! We love that there is no minimum order for occasions like this, and we hope that your grandson had a fantastic 18th birthday!!

Rated 5 out of 5 stars

Very good service

Very good service, items well packaged and easy to assemble. Very happy 😊

6 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the kind review! Your feedback has been forwarded to the warehouse too (:

Rated 5 out of 5 stars

Love this company

Love this company! Fastest delivery, price is insanely good compared to other well known websites, quality is 10/10, super reliable.

6 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 5 out of 5 stars

Perfect

Just what I was looking for without having to bug in bulk. Quick delivery and well packaged with updates.

29 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the kind review!

Rated 5 out of 5 stars

Lovely boxes

Lovely boxes, great price and prefect size. Arrived promptly and packaged carefully. Definitely recommend!

4 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the kind review! (:

Rated 5 out of 5 stars

I love the diffuser boxes

I love the diffuser boxes. Fantastic quality, very sturdy. I have in both black and grey. Delivery was very prompt. My go to for my packaging.

4 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review, we're so glad that you love the boxes!

Rated 5 out of 5 stars

Growing our brand thanks to TBC 🎁

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are growing, ordering more boxes, bags and opening a shop. Thank you!

3 February 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the lovely review! That's such exciting news as well! Wishing you the best of luck (:

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