timbl Broadband Reviews 

1,114
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported that their internet service was unreliable, with connections often stopping or not working for extended periods. People also consistently found the customer service to be poor, with complaints often going unanswered, calls not being picked up, and support tickets being closed without resolution. Reviewers expressed frustration over the lack of response and unhelpful interactions with staff. Conversely, a small portion of people felt satisfied with the service, mentioning good internet speed and overall positive experiences. Some reviewers also noted that the customer care and field teams were supportive and cooperative in resolving their issues.

What people talk about most

Service

Customers had negative experiences with service, often describing it as extremely poor, unprofessional, and... See more

Customer service

People report negative experiences with customer service, citing that support agents are often unresponsive... See more

Staff

Clients share negative opinions on staff, with many reviewers reporting unprofessional and rude behavior from... See more

Website

Users describe negative interactions with the website, with some reporting that the web page itself cannot be... See more

Response time

Consumers consistently express dissatisfaction with response times, frequently reporting a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more

Company replied

Rated 1 out of 5 stars

Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more

Company replied

Rated 1 out of 5 stars

India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more

Company replied


Company details

  1. Internet Service Provider

Written by the company

RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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2.3

All reviews

(1,114)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good for nature,Nice 👍

18 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Prince,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Timbl offers great value for money…

Timbl offers great value for money providing excellent service at a reasonable price.

19 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Vishakha,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Great work 👏

Great work 👏

19 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Varsha,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 1 out of 5 stars

Worst internet service

Worst internet service

18 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Ankur,

We sincerely apologize for the issue you faced with timbl services.

We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.

If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.

Team timbl

Rated 5 out of 5 stars

Ek dum smooth chlti hai video raat ko…

Ek dum smooth chlti hai video raat ko dekhkr so jata hu

17 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Vijay,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Good

Timber service very very fast service to proud you timble

18 September 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Harmesh,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Gud service

Gud service

1 March 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Prashant,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Gud services

1 November 2024
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Binod,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Gud services

1 July 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Vikram,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Good services

18 September 2024
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Rahul,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Timbl is a best internet 🛜 in my area…

Timbl is a best internet 🛜 in my area good experience with Timbl

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Farha,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Great work and service Kashish.Thank you

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Ricki,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Timbl broadband service is very good in…

Timbl broadband service is very good in my area

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Pransu,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Best services in Chhatarpur

Best services in Chhatarpur, loved the speed, overall a good experience .

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Kuldeep,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

Timbl services are best in my area

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Rohit,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 5 out of 5 stars

service is very good

30 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Kashish,

Thank you for your wonderful rating.

We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and keep enjoying our world-class broadband service.

Team timbl

Rated 1 out of 5 stars

Worst Service provider

Worst Service provider almost 5 days in week you have to face problems regarding speed and service shut down

1 July 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Customer,

We sincerely apologize for the issue you faced with timbl services.

We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.

If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.

Team timbl

Rated 1 out of 5 stars

Bahut hi bakwas services hai timbl…

Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai..sabse bekar service hai,pls mat lena warna pachatana padega.

19 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Customer,

We sincerely apologize for the issue you faced with timbl services.

We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.

If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.

Team timbl

Rated 1 out of 5 stars

Worst service.

Worst service.. every alternet day I have to raise complaint for no internet connection...and no one here to listen and solve the issue..no response from customer service team. I had paid the full year amount in one shot..but still no service and solution

17 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Customer,

We sincerely apologize for the issue you faced with timbl services.

We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.

If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.

Team timbl

Rated 1 out of 5 stars

The moment Internet service is down

The moment Internet service is down, the customer care number will also become unreachable. And the web page too can’t be assessed

17 August 2025
Unprompted review
timbl Broadband logo

Reply from timbl Broadband

Dear Customer,

We sincerely apologize for the issue you faced with timbl services.

We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.

If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.

Team timbl

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