Tick Travel Insurance Reviews 

3,626
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the rates are extremely competitive compared to others on the market. People consistently point out how simple the website is to navigate and how straightforward the overall purchasing process feels from start to finish. Travelers also appreciate the comprehensive coverage options available, making it easy to tailor policies to specific trips like cruising or motorcycling. Some reviewers were not happy with technical issues, mentioning unexpected system errors, login difficulties, and occasional problems completing their online quotes smoothly. Travelers occasionally noted that these digital hurdles required extra patience while setting up their necessary insurance policies.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the rates to be very competitive, affordable,... See more

User experience

People report positive experiences with user experience, consistently praising the platform as simple to... See more

Website

Customers had positive experiences with the website, consistently highlighting how user-friendly and simple... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful and the overall experience... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more

Rated 5 out of 5 stars

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutel... See more

Company replied

Rated 5 out of 5 stars

My daughter 20 yr old and her partner travelled to Bali for the first time and unfortunately had to make a claim. The Tick team were wonderful talking with my daughter on the phone at a very stressful... See more

Company replied

Rated 5 out of 5 stars

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,626)

2,407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Clear guidelines and good price point. We have bought for previous trips, fortunately we’ve never needed to use. Hopefully that stays the same.

13 August 2026
Rated 4 out of 5 stars

Good value travel insurance!

I found Tick Travel Insurance to be a great, economical option for my trip. The policy was easy to arrange, offered good value for money and gave me peace of mind knowing I had cover in place.

What I particularly liked was that Tick provides an affordable option without making you feel like you have to pay for coverage you may not necessarily need. That said, I think it’s important to be honest and say that Tick may not be as comprehensive as some other providers, so depending on your destination, circumstances and the level of cover you’re looking for, another insurer may be a better fit.

Overall, I was very happy with my experience and would definitely consider using Tick again. I’d recommend comparing policies carefully to find the one that best suits your individual needs.

7 August 2026
Rated 5 out of 5 stars

Sooooo Easy

Very easy to purchase all the inclusions and exclusions set out easily to understand and great value for money.

9 August 2026
Rated 5 out of 5 stars

Very smooth process

Easy to enter all required details.
Very straight forward, including where you conduct the medical screening. Have used tick previously and always find their prices very competitive.

7 August 2026
Rated 5 out of 5 stars

Number 1

Tick has always been number one in our eyes when it comes to travel insurance. The claims process is so easy and the customer service is next to none. We always use Tick when we travel and will continue to use them for years to come.

4 August 2026
Rated 5 out of 5 stars

Great value

Great price and seems to cover a lot. Haven’t gone on my trip yet so haven’t necessarily needed to make a claim to know what that process is like, but seems good value

5 August 2026

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