I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more
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Nice seat preview before buying. Easy and quick in and out.

Reply from TicketSales.com
I tried to get 1 more ticket using AXS and the site said sold out. Through this venue, I successfully found the ticket at a fair price.

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Pretty easy to figure out the procedure and order.

Reply from TicketSales.com
Chatbot is hard to talk to and often gives wrong information

Reply from TicketSales.com
Bought tickets, set up account per instructions and verified email…..app still not showing tickets

Reply from TicketSales.com
Never received the tickets, my credit card was charged also Poor service!!
It’s a scam!!!

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When I contacted ticketsales.com they have no records of this purchase

Reply from TicketSales.com
Process was easy although geography of seat placement was poorly presented

Reply from TicketSales.com
Good view of seat availability, a range of prices, no hidden fees.

Reply from TicketSales.com
Thank You for the swift access and completion.

Reply from TicketSales.com
Very cumbersome. Codes sent to text, email. What a nuisance.

Reply from TicketSales.com
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