TicketSales.com Reviews 

29,296
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 5,661 reviews, reviewers had a great experience with this company. Customers found the user experience very positive, describing the process as easy, fast, and straightforward for purchasing tickets. Many appreciated the website's smooth navigation and quick performance, making transactions convenient and hassle-free. However, some customers desired more detailed seat location information or views from specific seats before purchase. Other reviewers felt prices were too high or considered a rip-off compared to other sources. A few also mentioned clarity issues, such as not seeing ADA seating availability, lacking email confirmations, or the site not being a direct venue.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the process easy, quick, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing frustration over its clarity,... See more

Order

Clients share ambiguous opinions on order, with some finding the process straightforward and easy to... See more

Price

Users describe negative interactions with price, with many reviewers expressing disappointment over... See more

Location

People report ambiguous experiences with location, particularly regarding seat and parking details. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more

Company replied

Rated 4 out of 5 stars

Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more

Company replied

Rated 4 out of 5 stars

I tried to get 1 more ticket using AXS and the site said sold out. Through this venue, I successfully found the ticket at a fair price.

Company replied

Rated 4 out of 5 stars

Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.

Company replied


Company details

  1. Event Ticket Seller
  2. Event Technology Service
  3. Hobby Store
  4. Online Marketplace

About TicketSales.com

Written by the company

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.

TicketSales.com Reviews:

TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.

Is TicketSales.com Legit?

TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.

TicketSales.com Support:

Need help with an order? The TicketSales.com Customer Care team is ready to help.

TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:

Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat

TicketSales.com is Top Rated!

Written by the company

Trusted by Millions
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

100% Buyer Guarantee

Authentic, Accurate, and On Time

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Contact info

4.1

Great

TrustScore 4 out of 5

29K reviews

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4.1

All reviews

(29,296)

5,136 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice seat preview before buying

Nice seat preview before buying. Easy and quick in and out.

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Brenda,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Show said sold out...still found tickets

I tried to get 1 more ticket using AXS and the site said sold out. Through this venue, I successfully found the ticket at a fair price.

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Ease of navigation

Ease of navigation

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Christine,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Be with my friend

Be with my friend

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Louise,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

So far easy and reasonably priced

So far easy and reasonably priced

27 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jim,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Pretty easy to figure out the procedure…

Pretty easy to figure out the procedure and order.

27 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 3 out of 5 stars

Chatbot is hard to talk to and often…

Chatbot is hard to talk to and often gives wrong information

27 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello David,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 1 out of 5 stars

Bought tickets

Bought tickets, set up account per instructions and verified email…..app still not showing tickets

24 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Jill,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Good thanks

Good thanks

27 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Sean,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 2 out of 5 stars

Better explanation of process.2026

27 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 1 out of 5 stars

Wait is too to receive the tickets

Never received the tickets, my credit card was charged also Poor service!!
It’s a scam!!!

24 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Victoria,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

The process was easy and straightforward

The process was easy and straightforward

25 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Vicki,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Quickly and easily found what I wanted!

25 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Deborah,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

When I contacted ticketsales.com they…

When I contacted ticketsales.com they have no records of this purchase

24 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Bill,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Process was easy although geography of…

Process was easy although geography of seat placement was poorly presented

24 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Dave,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Ease and convenience!

24 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Roman,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Good view of seat availability

Good view of seat availability, a range of prices, no hidden fees.

24 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Teena,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Fast Tickets Needed, Completed. Thank You for the swift access and…

Thank You for the swift access and completion.

24 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jim,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Order got canceled

Order got canceled

24 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Jesus,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 3 out of 5 stars

Very cumbersome

Very cumbersome. Codes sent to text, email. What a nuisance.

23 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Daniel,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

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