I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more
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Reply from TicketSales.com
Terrible experience called me a day before and told me tickets I bought they no longer have them.

Reply from TicketSales.com
Was not able to see exactly where the seats will be located.

Reply from TicketSales.com
I've wanted to see Loreena in concert for years.

Reply from TicketSales.com
They sold me tickets without giving me seat numbers. Who does that? They would not refund me or help me at all. I later discovered that they are twice the price of just going to the venue website directly. BEWARE!

Reply from TicketSales.com
Great experience however I couldn't figure out how to purchase reserved seating

Reply from TicketSales.com
Horrible, can't return a mistake, no visible warnings need micro scope so you don't get screwed...
Sucks

Reply from TicketSales.com

Reply from TicketSales.com
I don't understand why I am waiting for a third-party to get tickets

Reply from TicketSales.com
easy to navigate, prices shown are all inclusive of fees and taxes. great experience

Reply from TicketSales.com
Had trouble at first but got it done

Reply from TicketSales.com
I am new at ordering online tickets. I found the experience difficult.

Reply from TicketSales.com
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