Ticketmaster UK Reviews 

The tickets we had were terrible, we had a speaker in our view so could not see anything on n the stage. These tickets should have been sold as restricted view, I would not have purchased these tickets if I had known.

Brilliant night at Bruno , though he needs to sort staging out poor visibility at times

The countdown to the Bruno concert as well as the reminders.

Great concert well organised event ticket delivery good ,Lits of staff outside and inside venue.

Got to the entrance only to be told our tickets weren’t valid. Went to box office, only to be told that the tickets had been re-sold in May and that they were no longer in my name, despite me not buying them until June!
Fobbed off by the staff member before asking for a Manager. The Manager refused to speak to Ticketmaster, claiming they wouldn’t answer on a Saturday!
Waited for nearly an hour to see that nobody sat on the seats before being allowed to enter the arena.
If I hadn’t spent 2 hours driving to Birmingham and over £160 on a hotel, we probably would have walked out.
Really ruined the event for us!

Easy to down load tickets on to Apple wallet

Easy to buy tickets.

Easy to access tickets on the day.

Regular emails sent in the build up to the event.

The Ticketmaster app is impossible! I cannot log in despite uninstalling several times and following the advice given in the Help section. I could access my tickets, thank goodness through the desktop site.

The simple straight forward to getting tickets for events

Tom was fab as always. The venue itself was fab but you need to liaise with venues better about when the event is over as leaving there was NO organisation at all! It was ridiculous

Loved the reminders and everything going straight to my email. Really easy to use.

Easy to purchase tickets then kept informed with updates about venue, travel, timeline etc

What a performance. Venue beautiful staff helpful exit from venue swift - what more could I ask for.

Booking the tickets can be quite stressful!
Eventually bought 5 for Bruno Mars Saturday evening performance ( not the original date I was hoping to book ) .
When we arrived & sat in our seats we had a restrictive view of the centre of the stage where Bruno performed the majority of his show from . I can’t remember when I made the booking that it was a restricted view, so a little disappointed.Tickets were over £200 each so would expect a better view than we had , but it was still a fantastic night & so happy I managed to my tickets once they were released 😊

Luke Combs was truly amazing loved him first time I had seen him in concert . The seats however were not so good 😡 we were at the right hand side at the back of the stage E6/Y/4 in a corner , we had no view of the front of the stage at all and a small screen at the side to watch unless he came out into the middle of the stage . Empty seats in front and beside us too which some people may like but far too far away .
Don’t sell ticket with bad views it’s unfair on people spending a lot of money when there was loads of seats free right in front of the stage ! Disappointing ticket master

Having disabled ambulant tickets and having to walk 75% of the stadium perimeter wasn't helpful. Asked 2 staff wearing access asdistance tabards and was still given directions to walk around perimeter to get to seats. Entered in middle where there were signs for gold circle access straight in front of us. After struggling to walk round the long way our entrance was at gold circle entrance. There should have been staff to help at that enteance point. Staff were not aware of disabled access seats and just asked what stand we were in.
Also I had ambulance disabled tickets, everyone stood for the whole concert so I could only see stage and screens if i stood up and I cant stand for long so only saw a couple of songs.
I felt disability access and support at other concerts was much better than at murrayfield.

Great concert at a great venue.
Comfortable seats with a good view of the stage.
Security staff were helpful and friendly.

Straightforward ticket distribution from venue much easier than normal. Useful email re what to expect.

Wow catch a breath JT and is band were fantastic. Great venue great night can’t wait for the next one. Thank you.just wish I bought a souvenir ticket

Very very disappointed with the seating. Accepted that they were high tier seating at the rear, and they were not sold as limited/ restricted view seats, however the entire middle of the stage was obscured by the on pitch speakers.
Then, to compound things, the video screens were very badly out of sync with the music, meaning you could not really watch the screens. I had to look away from the screens, making it a very long and expensive day to effectively listen to the music like I wasn't really there.
This was not really acceptable after spending a lot of money and travelling 200 miles to the gig.