Ticketmaster Schweiz Reviews 1,244

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Good that we can order the tickets online and seats are numbered . Exceptional musicians ! We enjoyed the concert very much Vin Chaud a la fin! We live in Leysin and appreciate these concerts... See more

Rated 5 out of 5 stars

The Hall has a nice acoustic, might need a bit more of ventilation especially for the viewers who must stay standing. Food there is not bad at all, a bit expensive though. ZVV ticket included in the s... See more

Rated 1 out of 5 stars

Worst company ever. Website crashed when bought the tickets, did not received any email confirmation, I thought that did not went through, bought again, I got the email confirmation, after couple hou... See more

Rated 5 out of 5 stars

At first I was nervous about purchasing my tickets through the website. I’m an American living in Japan trying to attend A festival in Switzerland. I also only speak English. Through the whole process... See more

Company replied

Company details

  1. Event Ticket Seller

Information provided by various external sources

Tickets, Events, Konzerte & Sport bei Ticketmaster.ch schnell und sicher online bestellen. Offizieller Vorverkauf. Originalpreis. Direkt vom Veranstalter.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The Hall has a nice acoustic

The Hall has a nice acoustic, might need a bit more of ventilation especially for the viewers who must stay standing. Food there is not bad at all, a bit expensive though. ZVV ticket included in the show-ticket, that is one of the very positive aspects. Brad Paisley is a very gentle person, he gave us a fantastic performance!

29 February 2024
Unprompted review
Rated 4 out of 5 stars

Special package for ticket

Hi, the tickets arrived on time👍
For the extra payment of 4.90 I expected something more special than just a paper with Surprise on it… it should show how it looks alike!

13 January 2024
Unprompted review
Rated 3 out of 5 stars

Swiss Ice Hockey Games

Swiss Ice Hockey Games: Der Service von Ticketmaster war top, die Eintrittskarten waren genau einen Tag vor der Veranstaltung im Briefkasten. Der Service beim Einlass in die Swiss Life Arena war leider alles andere als top, man musste (zu) lange anstehen. Und leider war die Atmosphäre beim Spiel der Schweiz gegen Schweden etwas steril – abgesehen vom eher unglücklichen Auftritt der Eidgenossen ...

14 December 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Guten Tag Norman Bandi

Vielen Dank für Ihre Bewertung!

Bitte beachten Sie, dass hier ausschließlich die Erfahrung mit der Firma Ticketmaster bewertet werden sollte, da wir, als Ticketanbieter, leider keinen Einfluss auf die Gegebenheiten oder die Durchführung vor Ort haben.

Freundliche Grüsse
Ihr Ticketmaster Schweiz-Team

Rated 3 out of 5 stars

The buying experience itself was OK, not the delivery

The buying experience itself was okay, but the delivery of the tickets was much to short term. When I was ordering, there was an info text that said that these special tickets would be delivered two weeks before the event. When they didn't arrive and I wanted to inquire, there was an infotext in my account, that you should inquire if the tickets hadn't arrived 5 days before the event. In fact, I got them only 3 days before the event.
In fact I had to contact customer service in order to get thet tickets with an emergency PDF still in time as I had to pass them on (I was abroad). I will not ever again buy special Fantickets!

12 December 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Hello Andy

Thank you very much for taking your time to give us your constructive feedback. We appreciate your honesty and will work on a new process to improve the shipping process abroad.

All the best!
Your Ticketmaster Switzerland Team

Rated 2 out of 5 stars

Station X

The concept of the show was strange. Some good parts, but the marketing information in front of the show expected much more.
The food experience wasn't good and the show itself didn't fulfill the location

24 November 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Hello Omar, first of all we'd like to thank you for your feedback, we really appreciate it. We're sorry to hear that you were not happy with the service, provided onsite. Unfortunately there is not much we can do as a ticketing provider to influence the program, but we'll forward it to the organizer for sure.

Best regards
Ticketmaster Switzerland

Rated 3 out of 5 stars

Didn't like the venue

Didn't like the venue
Front of House-Mix was bad

20 November 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Hello, thank you for your feedback!

Unfortunately, we have no influence on the decision of the event location. This decision is made by the organizer.

Thanks and best regards

Rated 5 out of 5 stars

Communication was perfect!

Communication was perfect!
I was on the Oliver Tree concert in Zürich.
The time was delayed and the location was changed. But we know it two weeks in advanche and that was just flawless:)

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, occurate, reliable. Even after the cancellation of the concert due to covid, it was automatically postponed and all was still valid.

27 October 2023
Unprompted review

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