Thrillophilia uses tricks in ticket price promises, e.g. for USS Midway, it was stated $23.80 any-day, but they changed $36.40 for Tuesday (weekend price), $12.60 up. They also rejected correct this m... See more
Company replied
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Thrillophilia uses tricks in ticket price promises, e.g. for USS Midway, it was stated $23.80 any-day, but they changed $36.40 for Tuesday (weekend price), $12.60 up. They also rejected correct this m... See more
Company replied
Do not use this company!! They took out 2 payments for tickets to Madrid Palace. Issued no tickets, hence being refused entry on the day…. Even though I’d payed twice! Messaged the company by email... See more
Company replied
Thrillophilia has honestly been one of my best travel experiences. This was my 4th trip with them, this time to Vietnam, and once again, everything was so beautifully planned—from airport pick-u... See more
Round two with Thrillophilia was an absolute blast! Huge shoutout to the entire team for nailing the execution yet again. From start to finish, everything was seamless. These guys have officially beco... See more
Company replied
Thrillophilia is the world’s leading tour package company, trusted by over 3 million travelers. Recognized as the #1 tour operator for personalized holidays, we offer 5,000+ expertly crafted itineraries across 100+ countries. From romantic escapes and family getaways to offbeat retreats, every trip is built for seamless travel, meaningful moments, and lasting memories. Our platform combines verified local partnerships, transparent pricing, and real-time support to deliver consistently high-quality experiences. Powered by intelligent planning tools and backed by a passionate travel team, Thrillophilia ensures that every journey feels effortless, personal, and unforgettable.
Good experience with Thrillophilia team. Recommend everyone to travel with team. thanks

Reply from Thrillophilia
Had a great 5N6D stay in Singapore and Thrillophilia did a solid job with the logistics.
Accommodation: The hotel V Lavender was centrally located and very clean. Interested tourists can use underground metro from same point and all eatery shops over there.
Itinerary: The mix of guided tours (City Tour, Night Safari) and free time for shopping at Little India was perfect. We covered Changi Airport Waterfall too on last day before flight.
Punctuality: Drivers were always on time, which made the transitions seamless.
There was a small hiccup during city tour but the agent resolved it within minutes. Excellent value for money!"
Note : Dont plan Universal Studios on Weekends.
Our journey to Kerala as a couple was nothing short of exceptional, and the experience was elevated to a truly luxurious standard by our advisor, Chitransh. From the very first interaction, his approach reflected sophistication, precision, and a deep understanding of refined travel expectations.
Chitransh demonstrated an intuitive ability to understand our preferences and translated them into a thoughtfully curated itinerary that was indulgent yet effortless. Every detail—ranging from handpicked accommodations to seamless transitions and well-paced experiences—was meticulously planned, creating a perfect balance of romance, comfort, and authenticity.
Every query, request, or adjustment was handled with grace, efficiency, and foresight, allowing us to fully immerse ourselves in the beauty and serenity of Kerala without any logistical concerns. Support from Thrillophillia team including the on ground team, throughout the journey ensured an uninterrupted, stress-free experience that felt both exclusive and deeply personal.
This was not merely a well-planned trip; it was an artfully designed journey that embodied understated luxury and thoughtful personalization.
This is the second time we planned a trip with Thrillophillia and this time as well, the team consistently delivered a standard of service that defines premium travel advisory, transforming our vacation into a memorable romantic escape we will always cherish.
Service was easy and supportive, so wonderful staff and attentive, thank you for best experience

Reply from Thrillophilia
We planned a trip to Scandinavian countries in the month of Oct 2025 through Thrillophilia . It is a scam . I issued them a legal notice and received a reply from them today where they are deliberately concealing their costing as that would reveal how much they are overcharging for sub standard services .
My family—mom, dad, my brother, and I—had an excellent experience with Thrillophilia travel agency. The Vietnam itinerary was smoothly organized from start to finish, with thoughtful pacing and well-chosen activities. The staff were courteous and attentive, always ready to help and answer questions. The meals, especially breakfast and lunch, were delightful and added to the overall enjoyment of the trip.
The hotels were well-chosen—clean, comfortable, and conveniently located close to marketplaces—allowing us to explore more places easily. This thoughtful hotel selection enhanced our stay and made the trip even more enjoyable.
I’ve already shared my experience with my other family members and my friends; they’re planning to connect with them for more trips as well.
My family loved the trip and the level of service.
Special thanks to Sahil from Thrillophilia team for helping plan the itinerary and for his outstanding support.
We truly appreciated the team’s professionalism and hospitality, and we look forward to planning our next adventure with Thrillophilia.

Reply from Thrillophilia
The response and compensation offer is not acceptable and it clearly shows, this company cares for profit not the customer satisfaction. We have seen on our own eyes the other travel companies at Sri lank , re arranging the customer itinery based on the flood situaion, provided with better accomodations. Strongly suggest not to use the services of Thrillophilia.
TLDR: Don't try to save a couple bucks by booking through this company. They likely won't provide the tickets and you'll spend way more time trying to chase the tickets down than it's worth for saving a couple of dollars/euros!
I'm not sure if Thrillophilia is a scam or just so poorly run and organized that they simply don't have it together enough to provide the services they sell.
We purchased two Royal Alcazar, Seville | Skip-the-line Admission Tickets. The tickets were a little cheaper booking through Thrillophilia than directly with the venue which was weird, but I figured let's save a little money. Immediately after purchase I received an email asking for our passport details which were supposedly required to reserve the tickets. The email didn't provide any information about how to provide these additional details, so I simply responded to the email with the information. A couple of days later I received another request to provide the same details, again with no instructions as to how to provide them. I responded directly to the email again and I logged into the website and provided the details through a support ticket.
Again there was no response to the email. I received a response to the support ticket confirming they had received the support request and would get back to me shortly. The next day I received another response from support saying since they had contacted the other department they were closing the support ticket and that I'd get a response from the other department.
I've still not had any of my questions answered, I don't know if they've received my passport details or if I'll actually get tickets to the venue. Since things tend to sell out, I'm reluctant to wait on finding out if Thrillophilia will actually provide the tickets since they are clearly disorganized and I'm wondering if this was a scam from the start.
I'll update this review if I do receive the vouchers or if I have to report the credit card charge as fraud to my credit card company.

Reply from Thrillophilia
I booked through Thrillphilia for my Teamlab Phenomena Abudhabi visit at an offer price. Booking was quick and easy

Reply from Thrillophilia

Reply from Thrillophilia
I bought a ticket to the global village and nothing was confirmed. I am waiting at the door now and threilliphelia's customer support did not respond in good time and I ended buying a new ticket from the global Village.
Avoid this bad service

Reply from Thrillophilia
We made a booking for Madame Tussaud’s museum in NYC with Thrillophilia and we got the tickets for very decent rate which was 60% of actual cost and the process was easy and smooth

Reply from Thrillophilia
No customer support. call back at their whims and fancies. No refund intention partial or full

Reply from Thrillophilia
No response from this company, so I cannot even make a booking!!
After reading the reviews here I will go elsewhere to make my booking for our India trip. I thank everyone here for helping me avoid the mistake of booking with this company.
The worst customer service I have ever experienced.
1 start is actually a lot for this company.
Let's start with the simple fact I looked at what they have of offers in NYC. Seems like a big deal very cheap, very cool. $45/ per. to get to the TOP OF THE ROCK in NYC and me and my friend decided to buy the tickets.
Everything looks to be normal when all of the sudden we only receive 1 confirmation and 1 ticket in process. We are almost about to check in because the ticket even was from 9:20 PM to 10:50 PM.
DO TO THIS Irresponsible Company at the time of check in we needed the QR codes and tickets that IT WAS SUPPOSED To be sent after payment to our emails and UNFORTUNATELY they (Top of the Rock) Couldn't help much because it had to be process through THRILLOPHILIA.
We patiently waited and we were told to wait a little bit more for someone to help us out; At the moment of waiting they told us we needed to leave do to; NO TICKET, NO ENTRY
Now [12/04] I been since yesterday trying very hard to track what exactly happened last night, and all got now is 2 tickets 1 as "in process" and the another one marked as "rejected"
[BTW the refund is not even process.]
THEY HOLDING MONEY! and second thing is.. now the another ticket that is marked as "processed" was never even scan do to the company sending the email at 10:40 PM.
To wrap this up..
Now I been looking for answer of why they don't want to give me my money back of 2 tickets that we didn't got to used because the staff member didn't help and also how they holding money knowing that what they did is very messed up.
And yes I am concerned and mad at the fact I try to contact them about the ticket that was "complete" and they don't give me no answers.
All I NEED IS MY MONEY BACK.
All it takes is less than 1 minute to take your money and guess what? They really can't issue a refund the same day.
Very frustrating.

Reply from Thrillophilia
Extremely disappointing experience. We paid a premium expecting a smooth and well-organized service, but almost 90% of the promised inclusions were not provided. They blamed VVIP movement as an excuse, yet other vendors in the same area delivered the full service without any issue.
Despite promising a refund of ₹300, I have not received a single rupee till now. The service was chaotic and mismanaged from the start — confirmed ticket holders were made to wait unnecessarily while they kept issuing new tickets. The boat that was scheduled for 5:00 PM started only at 6:30 PM, there were no proper seats, no snacks, no water bottles, nothing that was promised.
People who paid ₹500 directly to other vendors enjoyed a proper 3-hour trip with snacks and a guide, whereas we paid more and received the worst possible experience.
This was completely unfair, misleading, and unprofessional. Since there has been no response to my complaint, I am proceeding with legal action through consumer protection authorities.
I strongly do not recommend this service to anyone.

Reply from Thrillophilia
They cancelled my reservation and the for refund i've been waiting for 10 days and they are just delaying it.

Reply from Thrillophilia
Disappointing Experience with Thrillophilia – Not Worth the Hype
We booked a tour to kerela through Thrillophilia and unfortunately, the experience was far from what was promised. Here’s a breakdown of what went wrong:
Room Quality:
We booked a Super Deluxe room, but the room provided was well below basic standards.
It was extremely small and lacked comfort.
Missing Amenities:
No iron
No electric kettle
No working WiFi (which was a major inconvenience)
Poor Customer Support:
We contacted Thrillophilia immediately after checking in.
Initially, they responded saying they were “looking into it,” but there was no follow-up.
I had to repeatedly chase them for updates, but nothing was resolved during our stay.
Overall Experience:
Despite paying a hefty amount for a premium experience, the service was disappointing.
There was a complete lack of responsibility and coordination from their side.
If you’re considering booking through Thrillophilia, I would strongly recommend thinking twice. What’s promised and what’s delivered can be worlds apart.

Reply from Thrillophilia
After a terrible experience with this company, I felt compelled to leave a review to alert others and prevent them from falling into the same trap.
Instead of addressing my concerns or issuing a refund, the company resorted to harassment, bombarding me with emails and messages on my personal phone, pressuring me to alter my review to a positive one or to remove it entirely. This behavior is utterly shocking, and I am determined to report them for their unprofessional conduct.

Reply from Thrillophilia
This company will not keep their promise. In the confirmation email, they said that the voucher should be delivered "up to 30 minutes." But it arrived more than 100 minutes after the confirmation email. They won't refund even when I requested it way before they sent me the voucher. Totally wasting my time and money!

Reply from Thrillophilia
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