Experiencing God awful download speeds of 1 mb/s to 3 mb/s and frequent dc's when playing online games. Paying a contract for this crap. Phoned up to complain and was gretted by a "script monkey" who... See more
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Placed an order and recieved it the next day, Excellent service, my blouse arrived beautifully packed, a fabulous fit, beautifull colours and design. I already bought the skirt in Fenwicks Newcastle... See more
Company replied
I purchased a handful of dresses on cyber Monday and I am very pleased with the customer service at every step. Before making the purchase I inquired about the possibility of returns and exchanges an... See more
Company replied
Hi I deleted my previous review. This company is really trying to give good customer service and I appreciate that. I absolutely love the dresses from Three Floor. They are very different from other d... See more
Company replied
Company details
Written by the company
Since our launch in 2011 as a cutting edge brand, Three Floor has designed bold and carefully crafted collections. The label was created out of our shared love for femininity, fun and functionality.
Contact info
United Kingdom
- www.threefloor.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had a delay in delivery and THREE…
I had a delay in delivery and THREE FLOOR team was a great help! They did everything they could to solve my problem. They have sent me the 2d dress by DHL and I got it right in time for the event. Thank you so much for your great support and kind approach. That means a lot to me! And I enjoy every step of being your customer!

Reply from THREE FLOOR
Horrible customer service
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