Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
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I always come to the store when Kola is working as he has dealt with me for about 6 years and knows exactly what I need. As a growing family he always knows the answers on questions & deals to suit... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
155 reviews
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For about week
For about week, I have been struggling with services from three, several calls and chats with live agents that led nowhere, out of frustration I visited the three store in Watford, met Mrkola, and he assured he he was gonna assist me, he acted professionally and assisted me, surpassing my expectations as I was in doubt of getting the assistance I needed prior to meeting him. I am deeply grateful.
30 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Abayomi. Thank you so much for taking the time to share this, as it is fantastic to hear that Mykola provided such brilliant and professional support to get everything sorted out during your visit to our Watford store. -Shivam
great service zee keep it up
great service zee keep it up. amazing sale person.
20 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Mark, we really appreciate your top rating. We’re thrilled to hear that Zee delivered outstanding support. Have a lovely day 😊 -Maryalex
Easy transaction
The guy who served me was very knowledgeable friendly and professional. Like talking to a friend
18 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Really grateful for your feedback, Mr. Johnson. It’s great to hear our team member made your visit feel comfortable and easy. We’re glad the experience felt like chatting with someone you trust. -Manavata
Luis was very helpful
Luis was very helpful, knowledgable and a pleasure to deal with.
17 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Amanda, this is wonderful! So glad Luis could guide you through the whole process with such great communication and care. 😃 -Ayesha
Sona at the Watford store was lovely…
Sona at the Watford store was lovely and very helpful. I was unsure with what phone to go for but she put me at ease. Super helpful and professional.
10 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Ash, thanks for your lovely feedback! We're pleased Sona made things easier for you and helped you feel confident in your choice. -Suhaas
Great service
Zee was very helpful. He took the time to explain everything and get the best possible deal for me! Thank you
8 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Fantastic to know you had such a solid experience. Zee’s patience and attention made the whole process feel easy. -Manavata
Zee excellent and really…
Zee excellent and really knowledgeable... excellent service
7 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for the great feedback, Marlyn! It’s wonderful to know that Zee looked after you so well. 😊 -Neha
I walked in to three customer shop…
I walked in to three customer shop today in Watford where am employer named zee served me and helped get me a new contract today, he was so lovely and I would definitely recommend him to anyone visiting the store in Watford!!
7 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
That's brilliant, Mariama! We're super happy to hear that Zee gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Sona was very helpful provided ne with…
Sona was very helpful provided ne with the best solution helped me throughout my journey and very happy with the service definitely coming again to Watford three thank you sona for making my day good
4 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Woohoo! 🎉 Amazing, Mohammed! Great to know that Sona was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😊 -Ayesha
Reply from Three UK - 3Store Watford
Hi, Keith! We're happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Ayesha
Luís was very helpful and very kind in…
Luís was very helpful and very kind in helping me and my wife find the best plans for us.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for sharing this, Yago. Luís will be so pleased to know his kindness and expertise made such a strong impression on you and your wife. -Manavata
Was served by Zee he was very…
Was served by Zee he was very professional and friend he went all out to help me with my purchase… he has so mush knowledge promote him.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
That’s impressive 🌟 Sonia, We’re delighted that Zee brought such sharp knowledge and steady guidance to help you make your purchase, going the extra mile every step of the way. Your words mean a lot ❤️ -Arvind
Rahiya was very helpful and greatful…
Rahiya was very helpful and greatful for all of her help today
25 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Carl, we're glad to hear Rahiya was so helpful and that you're happy with the support you received today. -Kishan
Sona good service
I visited three this morning, where I met a sona; she is very friendly and wonderfull through out the process. I recommend three.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for sharing this, Bala! We’re really happy to hear Sona made your visit such a positive experience. Your recommendation truly means a lot to us 😊 -Samad
Everytime i come to watford luis os…
Everytime i come to watford luis os very helpfull assiting me with my needs and always happy to help.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Pedro. It is brilliant that your store visits are always so seamless. Luis is a total legend for being so friendly and helpful whenever you visit. -Kishan
Luís was really helpful with my…
Luís was really helpful with my application for a new device. Making sure I am fully covered if anything bad happens and the correct package for me.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your experience luiz! We’re glad Luís helped you choose the right package and made sure you were fully protected. 🌟 -Veronica
Sona & Noor so helpful
Sona & Noor so helpful, best customer service ever. Would recommend to anyone 🤗🤗🤗
17 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Monica! It is brilliant that Sona and Noor provided such wonderful support, as you received the finest assistance possible. We appreciate you encouraging others to join our network! ✨🌟 -Kishan
Set up
Thanks for the help ... Setting up the phone... Zee & luis are amazing and every helpful.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
🎉 Epic vibes today, Sally! We’re thrilled you felt supported every step of the way with Zee and Luis. Thanks for sharing your joy with us, it means so much to us! 🌟🙌 -Kashish
Zee had fantastic knowledge and…
Zee had fantastic knowledge and advice,I told him what I required and he provided the answer. Fantastic
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your feedback, Peter! We’re glad to hear that Zee provided clear guidance and made everything straightforward for you. -Afaq
Good customer service
Sona was our customer adviser. She was so lovely and friendly. She answered all our questions and had so much patience with us. She really good customer adviser.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your experience, Yamu! We’re so pleased to hear that Sona offered such supportive guidance and made your visit feel comfortable. -Afaq
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