Came in for an upgrade due to issue with charger, she explained the different options and also that I could upgrade and pay off my other phone and take a new one. She was informative, kind and chatty... See more
Company replied
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Came in for an upgrade due to issue with charger, she explained the different options and also that I could upgrade and pay off my other phone and take a new one. She was informative, kind and chatty... See more
Company replied
Superb service from Rachel today, I came in for an issue with my mobile and she helped me massively. I'm now up and running and she also helped me change my contracts over to business. Couldn't recomm... See more
Company replied
Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more
Company replied
I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom
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Rachel was absolutely amazing today. She went out of her way to help me move my WhatsApp messages to my new phone and installed my new Esim..
Thanks for a wonderful service..

Reply from Three UK - 3Store Warrington

Reply from Three UK - 3Store Warrington
Rachel at 3 set me up swapping from Apple , First class service . At 70 years old tech is foreign to me but she smashed it will passcode finger print apps etc etc .Also got a new tablet ,
Info re photos superior to Apple too which is great for my craft sales online .
I lost my previous phone but Rachel set up reassuring I could get all my stored info on Honor .
Lovely manners . Very friendly .
Big thank you all round ,

Reply from Three UK - 3Store Warrington
They were really helpful

Reply from Three UK - 3Store Warrington
We see clare every time we are due for an upgrade and every time she’s brilliant! We had a few issues on our end this time and Clare helped us resolve them with ease straight away.
Everyone in the store is lovely, welcoming and extremely helpful.
Thank you again for all your help warrington team!
Phoebe and Nicola x

Reply from Three UK - 3Store Warrington
It was a great experience, Hanna was a great customer assistance at the store.

Reply from Three UK - 3Store Warrington
Sales advisor Rachel was really friendly and very knowledgeable about Products and services. Very helpful thank you

Reply from Three UK - 3Store Warrington
Staff was great and couldn't do enough for us.

Reply from Three UK - 3Store Warrington
Was very helpful and happy to answer any queries we had. A Fantastic employee working for Three at Warrington store

Reply from Three UK - 3Store Warrington
Very happy with my experience today at three today being served by Hannah

Reply from Three UK - 3Store Warrington
Very happy and pleasant experience sorting my upgrade with Saad. Very helpful and open with my options and I will definitely be coming back for my next upgrade.

Reply from Three UK - 3Store Warrington
Saad was professional and dealt with our phone replacement

Reply from Three UK - 3Store Warrington
Very quick and helpful. Explained everything in detail making it easy

Reply from Three UK - 3Store Warrington
Let us browse without too much interference and then ready when we were. Very knowledgeable on products and the best product for me.

Reply from Three UK - 3Store Warrington
Ritesh was extremely helpful & professional.I would certainly recommend him.

Reply from Three UK - 3Store Warrington
Rachel in branch was amazing, understood my situation and was very knowledgeable

Reply from Three UK - 3Store Warrington
I was served today by Rachel in store and was so pleased with the quick efficient service. She made everything so easy and seamless and was lovely to chat to. Will return to this store in future for all my three needs.

Reply from Three UK - 3Store Warrington
Brilliant services by both Rachael and Nathan. Gave expert advice and friendly and helpful service.

Reply from Three UK - 3Store Warrington
Went in for AirPods, lady Clare was an absolute delight, great customer service and can tell she cares

Reply from Three UK - 3Store Warrington
Very smooths and offer the right and suitable plan for my need.

Reply from Three UK - 3Store Warrington
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