Three UK - 3Store Warrington Reviews 

263
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


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Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied

Rated 5 out of 5 stars

The experience was great. Very thankful to have had Rachel as our customer advisor, she was very lovely, helpful and patient with us. Super happy overall, just overall very grateful.

Company replied

Rated 5 out of 5 stars

Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel. She was really kind and patient wi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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4.9

All reviews

(263)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

James

Hi

Ritesh was brilliant for us today. We walked out with two new updated contracts. Simple no messing around and strait to what we needed. I will be coming back to update my daughters very soon.

8 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi James, thanks so much for sharing your experience. It’s great to hear Ritesh was able to get everything sorted quickly and make things nice and straightforward for you. We’re really glad you’re happy with your new contracts, and it’s brilliant to know you’ll be coming back soon for your daughter’s upgrade too. We hope you have a wonderful day ahead and see you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Ritesh was very helpful

Ritesh was very helpful. Made the experience very easy.

8 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Robyn, we’re glad Ritesh made things easy for you and helped throughout your experience. – Three Social Media Team

Rated 5 out of 5 stars

Hi Saad was absolutely brilliant very…

Hi Saad was absolutely brilliant very patient and professional to help me with everything I needed

8 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Jamie, thank you for sharing your experience. We are glad to hear that Saad looked after you so well and took the time to ensure everything was sorted out perfectly during your interaction.— Three Social Media Team

Rated 5 out of 5 stars

Outstanding customer service in 3 store

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade.
friendly and clear explanation and nothing was to much trouble.
Was put at ease every step of the process.
Been with 3 for over 25 years and this was the best experience yet.
Thank-you Ritesh.5☆☆☆☆☆

6 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Matthew, thank you for taking the time to share this 🎯 We’re delighted that Ritesh made everything simple for you. Wishing you an amazing day 🌼 – Three Social Media Team

Rated 5 out of 5 stars

Ritesh was most helpful

Ritesh was most helpful, explained everything to me.

6 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi John. We are glad to hear that Ritesh provided such clear guidance and looked after you so well. Thank you for sharing your positive feedback. — Three Social Media Team

Rated 5 out of 5 stars

Great experience

The experience was great. Very thankful to have had Rachel as our customer advisor, she was very lovely, helpful and patient with us.
Super happy overall, just overall very grateful.

5 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Kasia, that’s brilliant! We’re thrilled to hear that Rachel made your experience such a positive one. Thanks for the lovely 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Saad was very helpful and knowledgeable.

Saad was very helpful and knowledgeable.

4 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Love hearing this, Joanne 💫 Saad's expertise and attentive support clearly stood out. 💙

- Three Social Media Team

Rated 5 out of 5 stars

3 Phone Shop Warrington

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and sorted my phone out in no time at all. The world needs more nathans!

3 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That’s wonderful to hear, Maz 🌟 Nathan’s courteous and professional support clearly made a great impression, and we're glad he could get your phone sorted so promptly. Thanks for sharing this fantastic shout-out 💙

- Three Social Media Team

Rated 5 out of 5 stars

Hannah was a great help today

Hannah was a great help today - very pleased ❤️

3 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Mirva, we're glad Hannah made everything smooth for you and thank you for the 5 ⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Had bill query which Clare explained in…

Had bill query which Clare explained in an easy simple way. She even got me a better deal! She is always so helpful

1 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Jane, thank you for checking in about your experience with Clare. We are so glad she broke down your account charges so effortlessly and secured a top value package for you. — Three Social Media Team

Rated 5 out of 5 stars

Rachel was so helpful and understanding…

Rachel was so helpful and understanding
Couldn’t be any happier with the service

31 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Nicola, it's wonderful to hear Rachel made everything feel smooth and easy for you. - Three Social Media Team

Rated 5 out of 5 stars

very lovely service

very lovely service , Clare is lovely ☺️

29 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Fatimah, we're so happy to hear you received such lovely service! Clare will be thrilled to know she brought a smile to your face. Thank you for the sweet feedback! 🌸
— Three Social Media Team

Rated 5 out of 5 stars

Hannah helped us with our choice of…

Hannah helped us with our choice of mobile phones.

28 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Sheila, thanks for the lovely feedback. We’re thrilled to know that Hannah supported you so well during your device selection.
– Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Hannah was so helpful. 8
I even walked out with a bargain tablet for my son.

27 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there, thank you so much for the fantastic 5 star review! We’re thrilled to hear that Hannah made so enjoyable and that you found the perfect device for your son.
Three Social Media Team

Rated 5 out of 5 stars

Hanna saved me well today ,she was very…

Hanna saved me well today ,she was very polite and vey helpful

27 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey there, thank you for the wonderful 5 star review! It’s great to hear Hanna provided such attentive support.
Three Social Media Team

Rated 5 out of 5 stars

I have had very complicated issues to…

I have had very complicated issues to sort out and Rachel has shown us extreme patience and outstanding knowledge in sorting out our problems. Rachel deserves to be acknowledged for her service and we appreciate that also

24 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kenneth. It is great to know that your difficult situation was resolved so smoothly, and we are incredibly glad that Rachel could provide the expert guidance you needed. Thank you for choosing us and for taking the time to share your experience.— Three Social Media Team

Rated 5 out of 5 stars

The help I received from Rachel was…

The help I received from Rachel was brilliant. Wouldn't hesitate to go back to her if i have any more quiries. Very satisfied

22 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Peter, thank you for sharing your feedback. We’re delighted to hear Rachel gave you such brilliant support and made everything easy to understand. It’s great to know you’d feel confident returning to her again.
— Three Social Media Team

Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my experience today with Rachel. She went above and beyond and solved all my problems and made me feel at ease. I can't recommend her enough for her time and effort in helping me today, she's helped so much.

20 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Sophie, we’re delighted to hear Rachel offered such exceptional care and support. Thank you for your lovely feedback.
Three Social Media Team

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