Three UK - 3Store Scarborough Reviews 

227
TrustScore 5 out of 5

4.9

21 Westborough, YO11 1UH Scarborough, North, GB


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Rated 5 out of 5 stars

Guys in store were helpful with a problem i had much better than three in London when I went there

Rated 5 out of 5 stars

Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more

Company replied

Rated 5 out of 5 stars

Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Scarborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 21 Westborough, YO11 1UH, Scarborough, North, United Kingdom

  • 01723363270

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks guys for the really good deal

Thanks guys for the really good deal. Really appreciate it.

16 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Audrey, thanks for taking the time. Good to hear you found a deal that works for you and felt well looked after. -Kishan

Rated 5 out of 5 stars

Excellent service

Excellent service, saved us lot of money on our broadband!

13 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Christine, we’re happy to hear that our staff provided great advice and helped you keep costs down on your broadband! 😊 -Neha

Rated 5 out of 5 stars

Chris was wonderful,splendid man

12 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Ian! It’s wonderful to hear that Chris was so helpful and made sure everything was perfect for you. Thank you for sharing this ☺️ -Neha

Rated 5 out of 5 stars

Always a nice experience in store

Always a nice experience in store, the lads are more than helpful

12 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for the 5⭐ review, Paul! We’re thrilled our team provided you with great service and friendly guidance at the store. -Neha

Rated 5 out of 5 stars

Thanks Luke

Thanks Luke, big help!

12 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello, Philip. We’re delighted to hear Luke was able to provide the support you needed. Your feedback means a lot to us. 😇 -Prabhjeet

Rated 5 out of 5 stars

Always exceptional service

Always exceptional service, thanks for all your help

12 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you for your feedback! It’s great to hear that the process felt smooth and straightforward for you. ⭐😊 -Veronica

Rated 5 out of 5 stars

The guys were great

The guys were great, especially Chris, he's so much funnier than nav

11 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Mary, thank you for your 5 ⭐ review! It’s fantastic to hear that you received excellent support from Chris. -Afaq

Rated 5 out of 5 stars

Thanks for the help guys

Thanks for the help guys, sorted out my device and got me up and running on my three app too!

11 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Nothing makes us happier than fixing what matters and restoring smiles along the way, Alan. Thanks for letting us support you through it! -Ashifa

Rated 5 out of 5 stars

Staff were incredible helpful

11 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Val! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always, helping me sort my phone pinging all day and very friendly, helped me keep a good price too.

11 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Nick, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Thanks guys

Thanks guys, real help

10 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi John, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas

Rated 5 out of 5 stars

Chris was very helpful

8 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Becky, it’s great to know that Chris provided such excellent support and made everything easy for you. -Kishan

Rated 5 out of 5 stars

Marty was very helpful with getting me…

Marty was very helpful with getting me setup with my new device. He showed me how to do some things on it that I didn't know how to do that have been incredibly useful. Thanks!!

13 January 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Clare, we’re delighted to hear that Marty provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your new device setup quick and stress free 😊 Your kind words mean so much to us. -Neha

Rated 5 out of 5 stars

The lads were great,

3 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That’s fabulous, Craig! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Ayesha

Rated 5 out of 5 stars

Thanks guys

3 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Mrs Radford! We truly appreciate your kind shout-out to the team and are thrilled to know you had such a positive experience with us. -Kishan

Rated 5 out of 5 stars

Thanks

Tom helped me get back into an old phone and sorted me out a new deal. He was friendly and explained everything really well. Thanks.

1 March 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Thanks guys

23 February 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Luke, we’re thrilled to hear the service hit the mark for you. Your feedback truly means a lot 🎊 -Manavata

Rated 5 out of 5 stars

Chris was very helpful

Chris was very helpful, sorted my signal issues out

19 February 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That’s brilliant to hear, Susan 🌟 We’re so glad Chris was able to get your signal sorted and make things easier for you 🙌 Thanks for sharing your experience 💙 -Shivam

Rated 5 out of 5 stars

Really warming and welcoming

Really warming and welcoming. Thanks for great service!

16 February 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

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