Brilliant service, good advice looking forward to using are new device
Company replied
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Very helpful staff, acknowledged as soon as I entered the store. Listened to my requirements and not at all pushy. Great communication and professional, efficient service. Can’t ask for more. Tha... See more
Company replied
Great experience today in the Three shop with Keith! Very helpful with regards to exploring the various the options available for upgrades. Thank you very much.
Company replied
Grace was very helpful and so was her manager.
Company replied
Company details
About Three UK - 3Store Salisbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
- 01722570999
4.9
Excellent
88 reviews
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Customer service was excellent in your…
Customer service was excellent in your Salisbury branch.
Everything explained clearly.thank you
7 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for the 5⭐ review, Angela! We're thrilled that our team gave you great service and friendly guidance at the store. -Neha
Three Salisbury - Liv was very helpful and friendly
Liv was very helpful and friendly. Got my account sorted and happy with the service. Thanks guys!
2 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
He was good at his job and give me good…
He was good at his job and give me good advice I’ll recommend him to anyone
31 December 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
That’s wonderful to hear! 🎉 We’re delighted he provided such helpful guidance and made a great impression. Thank you for the 5 ⭐ review and for your kind referral. It’s brilliant to know you’re happy with the support you received! -Kishan
The whole experience was quick and…
The whole experience was quick and stress-free. Grace and Luke were extremely helpful and everything was explained clearly - thank you so much!
27 December 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Salisbury
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful
Didn’t catch his name but the young lad in the Salisbury store today was fabulous
27 December 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Salisbury
Wow, we absolutely love hearing this, Iheanyichukwu! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day! -Shivam
Excellent service
12 December 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you, Shirley. We totally appreciate your kind words -Maxine
Great in Store Experience
My experience with Three in Salisbury was first rate. I was helped by Dave and Luke to transfer over to Three from Vodafone and they made it a thoroughly seamless and pleasant experience. They are both extremely knowledgeable, made everything easy for a middle aged woman to understand and helped me decide on a couple of changes and add ons without being pushy salespeople.
Great guys, great store and great service.
Can’t recommend them highly enough.
1 December 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great team. Help and knowledge.
The team. Knowledge and personalities turned an enquiry into a £700.00 sale.
29 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Nice experience
27 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Brilliant, Gbodi! Thanks for your review :) -Scott
Elliot was excellent
21 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey Pauline, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Great customer service
The customer service and professional guidance given by Luke was above expectations.
Great service Luke👍👍.
21 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Totally amazing service
Totally amazing service - better than I ever dreamt : Liv & Luke, just sublime
19 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Tom, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Customer service 10/10!
Each time I enter the store, I’m really impressed with the customer service provided. Every member of staff is not only incredibly helpful but also really friendly and genuinely invested in making sure you leave happy. I couldn’t recommend this store enough if you’re someone that likes to talk to someone face to face regarding your phone contract. Customer service is 10/10!
18 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for a lovely review, Laura. That you feel so comfortable and attended to when entering our stores means the world to us :) -Scott
Went in to the 3 mobile shop to ask…
Went in to the 3 mobile shop to ask about a query I had with my phone contract. Found Luke really helpful with answering my questions. He also looked through my contract and gave me a better deal than I already had. Really polite and courteous. I was pleased with his service.
18 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for the 5* review! We appreciate your feedback -Maxine
Reply from Three UK - 3Store Salisbury
Thanks for this amazing 5⭐ review, Kim. We really do love to hear this! Great work Dave 🎉 -Jade
Great experience
Great experience, Keith was very helpful. Very informative
13 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for your feedback, Chanie, and it's lovely to hear that you enjoyed great customer service from Keith. We appreciate you taking the time to share this with us. -Michael
I’m grateful for the support and…
I’m grateful for the support and service I got from the store. Luke and Liv were so supportive. Thank you. Chansa
11 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Brilliant, Chansa. Luke and Liv are awesome for giving you a great experience :) -Scott
Fantastic customer service
Fantastic customer service. Answered all my questions and explained everything step by step
8 November 2025
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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