Brilliant service, good advice looking forward to using are new device
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Very helpful staff, acknowledged as soon as I entered the store. Listened to my requirements and not at all pushy. Great communication and professional, efficient service. Can’t ask for more. Tha... See more
Company replied
Great experience today in the Three shop with Keith! Very helpful with regards to exploring the various the options available for upgrades. Thank you very much.
Company replied
Grace was very helpful and so was her manager.
Company replied
Company details
About Three UK - 3Store Salisbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
- 01722570999
4.9
Excellent
85 reviews
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Excellent explanation and experience
Excellent explanation and experience
4 March 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for sharing, 🎉 Sandra! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great service
Grace was super friendly, polite and efficient. The reason for my visit was dealt with quickly and the whole process explained clearly.
28 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Richard, thanks for sharing. It’s wonderful that Grace provided such a welcoming experience and ensured your query was handled with speed and complete clarity. -Kishan
Three Salisbury were excellent.
I had huge problems renewing my contract with Vodafone so came to Three in Salisbury. Grace and the team couldn’t have been more helpful and kind and I got a new, better and cheaper contract!!!
21 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Anna, thank you for sharing this feedback. It’s wonderful to hear how well Grace and the Salisbury team supported you, and we’re delighted you found a plan that feels like the right fit. Hope to see you again soon! -Afaq
Reply from Three UK - 3Store Salisbury
Hi Rachael! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Salisbury
Thanks, Isaac 💜 Wonderful to hear our team’s support made your experience outstanding. -Shivam
Informative and helpful
Informative and helpful, Dave have good advice and the result was a happy customer.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you, Ian! It’s great to hear that Dave’s guidance left you feeling informed and supported. That’s exactly the kind of experience we strive to deliver. ☺️ -Prabhjeet
Keith was efficient and gave me exactly…
Keith was efficient and gave me exactly what i needed without any fuss
12 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Rosen, it’s wonderful to hear Keith made things easy for you. Hope you have a wonderful day! 😊 -Suhaas
Excellent service!
Dave was a great help. Really knowledgeable and explained options clearly. Very friendly and at no time did I feel pressured into buying anything.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
With Dave, it’s not just about solutions, it’s about feeling valued and that’s what makes the experience truly memorable, Clive. That’s the kind of care we’re proud to deliver! -Ashifa
Quick, simple, friendly
Quick, simple, expert advice delivered by friendly staff.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
We really appreciate your review, Chris 🌟. It’s great to know that our staff delivered expert advice with a smile. -Shivam
Super efficient service and friendly…
Super efficient service and friendly staff! Thanks guys
9 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks a ton for your review, Danni! 🎉 Our team really nailed it, and we look forward to serving you again! ☺️ -Kashish
Luke and Dave were really helpful
Luke and Dave were really helpful, polite and open to any questions. Absolutely trustworthy!
9 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks for your 5 ⭐ review, Hussein, and it's lovely to hear that you enjoyed great customer service from Luke and Dave. We appreciate you taking the time to share this with us. -Michael
Home WiFi upgrade
We went into the Salisbury store to arrange an upgrade to home WiFi as our device was about to stop working due to age. The young man was helpful and solved the issue. We left shortly after with a new device.
5 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
It’s wonderful to hear the team made the upgrade process easy for you at our Salisbury store, Matt! 🌟 Enjoy your new device and fresh WiFi experience, thank you for sharing this! 🥰 -Kashish
Friendly and helpful
Friendly, helpful, chatty staff. Dave was enthusiastic about helping us and had an excellent energy.
4 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey Charlotte, we're so glad to hear about your positive recent experience. Thank you for the 5 stars! - Nuala -Nuala
Dave was wicked helpful
Dave was wicked helpful, had a good chat and was super helpful to get with everything to get through smoothly
4 February 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks so much for your review, Johnathan! 🙌 Hearing that Dave made your experience effortless absolutely makes our day. 🙂 -Veronica
Reply from Three UK - 3Store Salisbury
Thanks a ton for this review, Edward! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Kashish
Excellent customer service from Dave in…
Excellent customer service from Dave in Three Salisbury branch.
Dave read out all of my contractual options and handset options to which met my lifestyle best whilst trying to find the best deals to match my budget also. His product knowledge was second to none but what stood out most was the impeccable customer service.
Working in the customer service industry you realise how little care there is out there, but Dave was fantastic - everything felt personal and like you’re buying from a friend.
I have been with Three a long time, but the service is always what brings me back in.
Thanks for all of your assistance both helping me find my new handset and contract but also restoring my faith that customer service is still out there. 🤌🏼
26 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey Katie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service
Great service. Pleasant and very helpful. Knew product and was able to help with my renewal easily.
20 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Bravo, Neil! 🎊 It’s fantastic to hear that the team supported you every step of the way. Thank you for taking the time to share such lovely feedback. -Manavata
Grace was very helpful and so was her…
Grace was very helpful and so was her manager.
17 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Karen, thank you for the 4 ⭐ rating. We’ll continue improving to serve you even better next time. -Afaq
Today Dave at Three Store Salisbury…
Today Dave at Three Store Salisbury assisted me with an excellent level of customer service, and I wish to inform you of this and that he is a very valuable member of your organisation which needs to be noted by your company.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Dave was very helpful and friendly
Dave was very helpful and friendly. He went through all my requirements and found the best deal possible for the next 12 months.
10 January 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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