It's just marvellous one. Simply solve my problem in one touch. Mr Shaimim liberty mall, Romford, really appreciate his help. Great man. Thank you
Company replied
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See what reviewers are saying
Nehal was very helpful, friendly and explained very clearly the package we are taking and the offers my plan has as well.
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
I was served by Dean, who helped me with getting set up with a mobile broadband package and new mobile sim. He was excellent, made everything simple and easy to understand, cannot fault the service re... See more
Company replied
Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
162 reviews
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Ogo offered me a good deal in store…
Ogo offered me a good deal in store today
18 October 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Precious, thanks for taking the time to leave a review. We're pleased to know Ogo made your experience a memorable one. Thank you for choosing Three.
- Three Social Media Team
Ogochukwu attended to me so well
Ogochukwu attended to me so well. I love the service rendered.
18 October 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi there, thank you for taking the time to leave a review. We're delighted to know Oladunjoye left such a positive impression. We truly appreciate your feedback.
- Three Social Media Team
Nehal was very helpful
Nehal was very helpful, friendly and explained very clearly the package we are taking and the offers my plan has as well.
18 October 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hello there, it's lovely to know Nehal made everything easy to follow and helped you explore the available options. Thank you for your 5 ⭐ review. - Three Social Media Team
Reply from Three UK - 3Store Romford
Hi Michael, thank you for sharing your review. We're pleased to know you came away with such a positive impression. Thank you for choosing Three.
- Three Social Media Team
It's just marvellous one
It's just marvellous one. Simply solve my problem in one touch. Mr Shaimim liberty mall, Romford, really appreciate his help. Great man. Thank you
16 October 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Mohamed, thanks for sharing your experience. We're delighted to hear Mr Shaimim at Liberty Mall, Romford was able to get everything sorted for you quickly and make such a positive impression.— Three Social Media Team
Reply from Three UK - 3Store Romford
You've made us smile, Kaya! 😊 Nehal clearly made a real difference, and we're delighted to know you received such excellent service. Thank you for sharing the love. ⭐ - Three Social Media team
3 Romford experience
I was served by Dean, who helped me with getting set up with a mobile broadband package and new mobile sim. He was excellent, made everything simple and easy to understand, cannot fault the service received
26 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hello Daniel, we're delighted Dean could guide you through your mobile broadband and SIM setup and make things easy to follow. Thank you for your 5⭐ review. - Three Social Media Team
I went to the Three shop in Romford to…
I went to the Three shop in Romford to change my daughter’s internet provider to Three. I’m very happy with the service and the staff.
Ogo was extremely helpful, and everything went very smoothly. I highly recommend the Three shop and the team!
20 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Your recommendation speaks volumes, Saeideh 🌟 Ogo's attentive support made the switch feel effortless, and it's wonderful to know the Romford team left such a positive impression 💙
- Three Social Media Team
Been served by oga.
Been served by oga.
Am giving him a 10 for his customer care skills.
Would definitely come back.
19 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Nansimbi, we're glad to hear Oga's support and dedication left such a positive impression. It's great to know the service you received has given you confidence to return in the future. Thank you for the feedback. 😊💚
-Three Social Media Team.
Dean was very helpful and efficient
16 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Skyla, we're glad to hear Dean was able to provide the support you needed and make everything run smoothly for you. Thank you for the feedback. 😊💚
-Three social media Team.
Ogo was very professional and sorted me…
Ogo was very professional and sorted me out in my distress. Thank you
7 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Vivian, thanks for taking the time to leave a review. We're pleased to hear Ogo was able to provide the support you needed and make a difficult situation much easier to deal with.— Three Social Media Team
nehal was very helpful and an overall…
nehal was very helpful and an overall nice person to be around. he made funny jokes and was very sociable. he explained things clearly to us and gave us great deals. he showed great customer service, quick, efficient and professional.
2 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Milena, we're glad to hear Nehal made the visit enjoyable while providing clear guidance and helping you explore options that offered great value. Thank you for the feedback. 😊💚
-Three Social Media Team.
So quick and easy very knowledgeable…
So quick and easy very knowledgeable gentleman dealt with my queries and SIM swap over
1 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Steve, we're delighted to see your comments. It's great that everything came together smoothly and left such a positive impression. Thanks for sharing your experience with us. 💜
Three Social Media Team
Nehal good service and kind staff
Nehal good service and kind staff , thank you
1 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Margareta, that’s brilliant! Nehal really made your day, and we couldn’t be happier. Thank you for this amazing 5⭐ review!
Nehal exhibited professionalism when…
Nehal exhibited professionalism when serving us. The experience was amazing and friendly engagement. Thank you
1 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your wonderful feedback! We're delighted that Nehal provided you with outstanding support and made your experience enjoyable. 🙌 — Three Social Media Team
Nice customer service
Nice customer service, quick and easy very nice! Thank you Dean!
1 September 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi, Arnete. It's brilliant to hear that Dean makes your visits so smooth and supportive. Thank you for your kind words! ☺️ - Three Social Media Team
Amazing service one again!!!!
Amazing service one again!!!!!
Quick solution solved and I really enjoy my new phone
Thank you three😁
22 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
This is fantastic to hear, Jobrisco 🚀 Delighted to know the issue was resolved promptly and you're already making the most of your new phone ✨
- Three Social Media Team
Great experience
The team and especially Tj in Romford were great - sorted a WiFi issue and helped me through it. Cannot recommend enough
20 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Connor, thank you for sharing your fantastic 5⭐ experience! It’s great to hear that the Romford team, with Tj leading the way, made sure everything was sorted smoothly and gave you the support you needed. -Three Social Media Team
Absolutely outstanding customer…
Absolutely outstanding customer service!
I visited the store after having quite a stressful time trying to arrange internet for a block of flats. I originally went in simply to collect the equipment I needed, but the team took the time to understand exactly what I was trying to achieve and helped me set up a business account instead — which ended up saving me a significant amount of money.
Dean was absolutely incredible from start to finish, and the whole management team couldn't have been more helpful. They were attentive, knowledgeable, true to their word and genuinely wanted to find the best solution for me. Everything was sorted within about an hour — no unnecessary hassle, no going backwards and forwards, just brilliant service.
It's been a long time since I've walked into a store and received customer service this good. I left with everything I needed, a new business account and a much better solution than I'd originally expected.
I honestly can't recommend the team highly enough. 100% fantastic customer service, and I'll definitely be returning for my future business needs.
Thank you so much to Dean and the entire team — it genuinely meant a lot!
17 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Neelam, that’s incredible! 🎉 We’re thrilled Dean and our team made your experience go so seamlessly. Your recommendation means a lot to us 💜 - Three Social Media Team
Nehal
Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informative.
19 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey Rowena, thank you for your lovely feedback. We’re delighted to hear that Nehal guided you so well and made choosing the right device straightforward and enjoyable.-Three Social Media Team
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