I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kinga King’s service to me mand my daughter was excellent. She gave very excellent explanation of what we asked for. She is a good sales person. I will come and register with you next time
Company replied
Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!
Company replied
Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
Company details
About Three UK - 3Store Croydon (North End Rd)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
49 North End Road, CR0 1TG, Croydon, South, United Kingdom
- 02086885281
4.9
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rodica was nice and quick she found the…
Rodica was nice and quick she found the best deal for me.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Ananda, thank you for the amazing review. We’re glad Rodica provided fast, dependable guidance and matched you with a plan that fits your needs perfectly.
– Three Social Media Team
Jenny was very good to me in store today
Jenny was very good to me in store today
2 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Rana, thanks for taking the time to leave a review. We’re glad to know that Jenny provided warm and reliable assistance in store.
– Three Social Media Team
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Michael, it’s great to hear Kinga made your experience feel so smooth and friendly. Thanks for taking the time to share – Three Social Media Team
Kinga fantastic service could not ask…
Kinga fantastic service could not ask for better help fantastic person.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi John
So lovely to hear Kinga gave you such fantastic support.
Your words show how much her kindness and help meant to you.
Thanks for sharing this, feels like a truly heartwarming moment 💛
The clerk Rodica is amazing and…
The clerk Rodica is amazing and wonderful
2 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Vince, it’s great to hear Rodica provided such wonderful and attentive support. Thank you for sharing your experience – Three Social Media Team
Jenny was good and offered me…
Jenny was good and offered me everything I wanted and gave great prices and discounts
2 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Nina. Thank you for sharing your great experience with Jenny. We are delighted she could find you the ideal options and value during your chat.— Three Social Media Team
Radica was very helpful and explained…
Radica was very helpful and explained very clear.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Sara, thanks for the 5⭐ review. It’s wonderful to hear that Radica provided such great support.-Three Social Media Team
Jenny was super nice and absolutely…
Jenny was super nice and absolutely professional - just saved my day with her excellent help!! 🫶
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Zsanett. Thank you for sharing your experience. We are absolutely thrilled to hear that Jenny looked after you so wonderfully and resolved your situation with such fantastic expert care.— Three Social Media Team
Kinga was great with her service today
Kinga was great with her service today
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi, Jason! We're so pleased to hear that Kinga provided you with excellent service. We hope you enjoy the rest of your day! ☺️ - Three Social Media Team
Reply from Three UK - 3Store Croydon (North End Rd)
Amazing to hear, Marsha! So glad Kinga took great care of you. Thanks for the shout out! 🙌✨
Three Social Media Team
Saqib sir is a friendly and a very good…
Saqib sir is a friendly and a very good man
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Shabana, thank you for the wonderful 5 star rating. We’re delighted to hear that Saqib made your experience so pleasant and welcoming.-Three Social Media Team
Mr saqib he is a very generous and…
Mr saqib he is a very generous and humble man .
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Leeda, thank you for your lovely feedback. It is wonderful to hear that Mr Saqib looked after you so well and made such a great impression with his kind and helpful manner.
– Three Social Media Team
The customers assistant was very…
The customers assistant was very helpful and explained everything well.
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Kindia, thanks for taking the time to leave a review. It’s great to know our team provided clear and supportive guidance 🌟
-Three Social Media Team.
Thanks Jenny pretty nice service!
1 July 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thanks a ton, Opoku! 🎉 We’re so glad everything went perfectly with Jenny. See you soon! 🥰 — Three Social Media Team
Caprice was very informative and gave…
Caprice was very informative and gave me the best advice customer service was on point
Thank you
29 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Stanley. Thank you so much for your review. We are absolutely thrilled to hear that Caprice looked after you so well and gave you such brilliant, clear guidance.— Three Social Media Team
Punit good customer and friendly since…
Punit good customer and friendly since I entered the store. Able to give options and advice
29 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Julio, that's brilliant! We're glad to hear that Punit was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Hamza was great
Hamza was great. Very helpful. I'm very happy with the service
28 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Elisa, it’s wonderful to hear Hamza made everything clear and easy for you. Thanks so much for the 5⭐ review. - Three Social Media Team
Best experience ever Thankyou jenny for…
Best experience ever Thankyou jenny for your exceptional service hats off to you ❤️❤️
26 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Iqra, we’re so happy to hear that Jenny was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Awesome service by Farhan
Awesome service by Farhan. Very knowledgeble and gave the right advice.
25 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Varun, receiving precise guidance makes everything straightforward, and it is excellent to hear that Farhan looked after you with such brilliant expertise. — Three Social Media Team
Keisha was very professional and…
Keisha was very professional and helpful, she is amazing.
Help me alot
24 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Wilson, it’s good to hear Keisha was able to support you in a helpful and professional way. We appreciate you taking the time to share your feedback — Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.