Three UK - 3Store Croydon (North End Rd) Reviews 

456
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!

Company replied

Rated 5 out of 5 stars

Saqib was such an amazing help was very informative and got what I needed very quickly amazing staff and friendly!

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

456 reviews

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4.9

All reviews

(456)

32,392 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenny was amazing

Jenny was amazing! Really friendly and helpful. We ended up buying an iPhone 17 and had a lovely time.

22 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hello Valentina, it’s wonderful to hear that Jenny made the entire process smooth. We hope you're enjoying your new iPhone 17! - Three Social Media Team

Rated 5 out of 5 stars

Jenny is truly an excellent person and…

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

22 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much for sharing this, Cosita! Jenny is top‑notch in her work, and we are so happy to know she made a difference for you. See you soon again! — Three Social Media Team

Rated 4 out of 5 stars

Today l was serve by Jenny

Today l was serve by Jenny, and she was exceptional, very friendly and helpful.

20 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Oh wow, Lawrence! Thank you for sharing your thoughts about Jenny. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗

Rated 5 out of 5 stars

Jenny did a best service to us.

20 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much for your lovely feedback, Mensah! 😊 It’s wonderful to hear that Jenny made such a fantastic impression.-Three Social Media Team

Rated 5 out of 5 stars

Saqib was helpful.

19 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Doris! We’re happy to hear you had a great experience with Saqib. Thank you for sharing your lovely feedback 😊-Three Social Media Team

Rated 5 out of 5 stars

Saqib is very helpful and very much…

Saqib is very helpful and very much appreciated.

19 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks for letting us know, Nilda. We’re pleased Saqib delivered the level of service you needed and ensured a smooth experience.
— Three Social Media Team

Rated 5 out of 5 stars

Saqib gave me great service

Saqib gave me great service. Saving me money.

18 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Eleazar, we appreciate you taking the time to share your experience. It’s great to hear Saqib provided excellent support and helped reduce your costs.
– Three Social Media Team

Rated 5 out of 5 stars

Good communication

Good communication

17 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, that’s amazing to hear! Thanks for taking a moment to share your feedback with us 😊-Three Social Media Team

Rated 5 out of 5 stars

Amazing service from Farhan

16 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Janet, what lovely feedback! Farhan’s approach clearly made a strong impact. Thank you for this fantastic 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

I went to the Three store to get help…

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily routine. Finding the right mobile data package for my job is usually a real challenge, but Jenny was quick and knowledgeable. Thank you so much, Jenny , you were great!

16 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Julian, thanks for sharing your feedback. It’s lovely to know Jenny took the time to understand your mobile needs, provided clear guidance on finding a suitable option and made your switch feel easy from start to finish. — Three Social Media Team

Rated 5 out of 5 stars

Great service from Farhan

Great service from Farhan, gave me a good deal

16 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, what brilliant feedback! Farhan clearly made a strong impact by finding the right deal for you. Thank you for this amazing 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

Nazif was great today very helpful

15 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Deena, it's great to hear that Nazif made the process quick and easy for you. Thanks for the awesome 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Nazif had great service today with me

Nazif had great service today with me

15 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Deonizio, thanks for the lovely 5⭐ love. We’re glad to hear that Nazif delivered top tier assistance and created a seamless experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

jenny

jenny, was very proffessional and clear, she helped me with my issues and also let me know what other offers was available to me 10/10

13 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Kane,
Thanks for the great rating. We’re pleased Jenny was able to explain everything clearly, help with your issue, and walk you through the offers available. Your feedback is hugely appreciated.
– Three Social Media Team

Rated 5 out of 5 stars

Keisha was soo helpful

Keisha was soo helpful , she assisted me soo well , she needs a rise honestly ❤️❤️❤️

12 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Fantastic feedback, Nancy! We’re so glad Keisha made everything easy for you. Thanks for the brilliant 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Punit was patient and served me well

Punit was patient and served me well

11 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Mwinyi, thank you for your feedback! We’re so glad Punit provided such polite and professional support. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Sangita gave amazing deals with very…

Sangita gave amazing deals with very good customer service. Very happy with service

11 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi, Chinazor. We're thrilled to hear that Sangita looked after you so well. Thank you for sharing your feedback with us! 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Phone upgrade with Jenny

I was helped today by Jenny. She was extremely kind and helpful with allowing me to choose the right plan for me! Overall excellent experience.

8 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Robyn, thank you for sharing your experience. We are glad to hear that Jenny looked after you so well and provided the right guidance to help you find the perfect option today.— Three Social Media Team

Rated 5 out of 5 stars

Jenny was kind and she's patient to let…

Jenny was kind and she's patient to let me know everything about my contract. She's a great worker

8 August 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Eddick, thank you for sharing your experience. We are glad to hear that Jenny took the time to go through your upgrade details thoroughly and looked after you so well.— Three Social Media Team

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