Staff member Paul (Coleraine shop) has been soooo helpful today in sorting out a virus on my phone and checking my monthly contract and was able to get me a better deal. So one very happy customer!
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See what reviewers are saying
Staff in Coleraine store is more than helpful. The whole experience was fabulous! Thanks Phillip and whole team was amazing!!!
Company replied
Philip and Stephen in the Coleraine store could not be any more helpful they were absolutely brilliant
Company replied
Stephen was a great help insetting up my new phone and moving all my information across. Nothing was to much hassle for him, forst classservice
Company replied
Company details
About Three UK - 3Store Coleraine
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Church Street, BT52 1AW, Coleraine, North, United Kingdom
- 02870356514
4.9
Excellent
75 reviews
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John was very helpful
John was very helpful , helped with my tablet and checked my plan for me.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for sharing your experience, Greer. It’s great to hear that John provided such attentive support, making sure your device was sorted and your account was in good shape. We’re glad he made everything smooth and stress free for you. -Manavata
New phone
I needed to buy a new phone but wasn’t sure what I was looking for. The staff were very helpful and knowledgeable in helping me find a phone that suited my needs.
25 March 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Selecting a new phone is a big decision, so we’re glad our team could guide you in the right direction, Paige. It’s great to hear you found a device that fits seamlessly into your everyday routine. Enjoy every moment with your new tech 📱✨ -Arvind
William Sawyer
William Sawyer. The Coleraine store set up my new phone after I lost my old phone. 5 stars! They saved me so much hassle :) I think I was speaking to the chap called Paul.
6 March 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Amazing, William. We’re glad the Coleraine store team, with Paul’s help, could set up your new phone and save you the hassle after losing your old one. It’s great to hear they made the process easy for you. 🥰 -Prabhjeet
Such a great experience
I had exceptional help from Roisin she is extremely professional, pleasant and explained everything very clearly.A credit to the company
6 March 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Shirley. We’re delighted to hear Roisin provided you with outstanding support and made everything easy to understand. It’s wonderful to know her professionalism and warm approach stood out to you. 😇 -Prabhjeet
Paul (Coleraine)was very helpful and…
Paul (Coleraine)was very helpful and polite. Helped us a lot to do a good deal with my family. Deals well explained including payments
13 February 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hello, Reginette. We’re delighted Paul in our Coleraine store was able to explain everything clearly and help you and your family get a great deal. Feedback like this really makes our day. ☺️ -Prabhjeet
Popped into store this morning and…
Popped into store this morning and spoke with Paul who was very helpful and friendly. Very happy with the service and saved £8 a month just by walking into store. Thank you
13 February 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Jessica, we really appreciate you leaving such positive feedback 🌟. It’s fantastic to hear you had a smooth experience in store with Paul and even managed to make a saving along the way 💙. -Shivam
Paul was brillant very helpful…
Paul was brillant very helpful purchased a tablet today .
9 February 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Charlene! Thanks for sharing this. We’re glad to hear you received such great support from Paul. Enjoy your new tablet. -Afaq
Reply from Three UK - 3Store Coleraine
Hello Brian, thank you for your kind words. It’s wonderful to hear John gave you the help you needed. -Suhaas
Paaul helped with my plan it's always…
Paaul helped with my plan it's always great with Paaul
26 January 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Hilary, that’s fabulous! We’re delighted Paaul made your experience smooth and seamless. Thank you for this amazing 5⭐ review! -Veronica
Paul was very helpful
Paul was very helpful, not just with my bill, but setting up new equipment etc. Highly recommend using this shop.
24 January 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Stephanie, wow what fantastic feedback! 🌟 Paul was able to support you and that makes us so happy. Here’s to more great experiences together! 🥰 -Ayesha
Excellent Service
Excellent Service. Paul was able to get roaming for Italy added on to the account
14 January 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks so much for your feedback, Rosemary. We’re delighted Paul could make everything straightforward and enjoyable for you. -Shivam
Delighted with service with renewing my…
Delighted with service with renewing my phone contract with the three coleraine store. They removed virus apps from my phone and transferred my files
7 January 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
That’s wonderful to hear, Robin! 🎉 It is great to know our Coleraine retail colleagues provided such a positive experience while you were upgrading your agreement. We are glad our team could help secure your device and ensure your data was moved over smoothly. Thank you for taking the time to share your review! -Kishan
We enquired about the best plan for…
We enquired about the best plan for travelling to Australia. Paul was excellent giving us clear information and advice
6 January 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Paul! 🎉 It is fantastic to hear that our advisor, Paul, provided such straightforward guidance for your upcoming trip to Australia. We’re glad he could help you find the ideal plan for your travels and make everything easy for you. Your kind words truly make our day! -Kishan
Great service
Paul was really helpful, came in looking for monthly wifi with no contract and was able to sort this out really easily
31 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Amy! Thank you for your exceptional 5 ⭐ review. We’re absolutely delighted to hear that Paul delivered a seamless, expertly tailored experience. Feedback like yours truly makes our day 😊 -Ashifa
Roisin was a dream
Roisin was a dream. She didn’t mind answering my many questions. 10 out of. 10 for a great service.
10 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for a great review, Miss Vivienne. We're delighted that Roisin showed patience and let you ask the questions you needed :) -Scott
Roisin gave me a great experience in…
Roisin gave me a great experience in the store, very friendly and helpful
10 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
That's amazing, Dave, we're so happy that you had that experience with Roisin :) -Scott
Paul was very helpful and brilliant…
Paul was very helpful and brilliant costumer service!
6 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Very good device and patience from Paul
Very patient and thorough information
5 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Coleraine
That's awesome, Christopher! We're happy that Paul arranged your SIM upgrade to your satisfaction :) -Scott
Great experience
5 December 2025
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for this fantastic 5⭐ review, Noel. We really do love to hear this! Hope you have a great day 😊 -Jade
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