Staff member Paul (Coleraine shop) has been soooo helpful today in sorting out a virus on my phone and checking my monthly contract and was able to get me a better deal. So one very happy customer!
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See what reviewers are saying
Staff in Coleraine store is more than helpful. The whole experience was fabulous! Thanks Phillip and whole team was amazing!!!
Company replied
Philip and Stephen in the Coleraine store could not be any more helpful they were absolutely brilliant
Company replied
Stephen was a great help insetting up my new phone and moving all my information across. Nothing was to much hassle for him, forst classservice
Company replied
Company details
About Three UK - 3Store Coleraine
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Church Street, BT52 1AW, Coleraine, North, United Kingdom
- 02870356514
4.9
Excellent
75 reviews
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Philip and Stephen in the Coleraine…
Philip and Stephen in the Coleraine store could not be any more helpful they were absolutely brilliant
17 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Mr Watton! We're so glad to hear Philip and Stephen worked their magic :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Staff in Coleraine store is more than…
Staff in Coleraine store is more than helpful. The whole experience was fabulous! Thanks Phillip and whole team was amazing!!!
17 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Karolina, We're thrilled to hear that Phillip and the rest of the team at our Coleraine store provided you with such a helpful and fabulous experience. - Three Social Media Team
Reply from Three UK - 3Store Coleraine
Hi Michelle, it’s brilliant to know you had such a positive experience with us. — Three Social Media Team
John was very helpful sorted contracts…
John was very helpful sorted contracts out straight away
16 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Richard, we're glad to hear John was able to get everything arranged for you quickly and make the process smooth and hassle free. Thank you for the feedback. 😊💚
-Three Social Media team.
Staff member Paul (Coleraine shop)…
Staff member Paul (Coleraine shop) has been soooo helpful today in sorting out a virus on my phone and checking my monthly contract and was able to get me a better deal. So one very happy customer!
9 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Hilary, thanks for the amazing feedback. We are delighted to hear that Paul at the Coleraine store delivered exceptional assistance in sorting your device issue, reviewed your contract, and secured an ideal deal that fits you perfectly, making the whole experience effortless.
- Three Social Media Team
Stephen was a great help insetting up…
Stephen was a great help insetting up my new phone and moving all my information across. Nothing was to much hassle for him, forst classservice
3 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Mervyn. We're thrilled to hear that Stephen was able to make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 - Three Social Media Team
Good experience in the Coleraine 3…
Good experience in the Coleraine 3 shop, Especially Paul who is very experienced and helpful.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks so much for sharing this wonderful feedback, Sharon! We’re glad Paul could give you clear advice. It’s great to hear your visit was so smooth and that everything was sorted so quickly for you. - Three Social Media Team
Johm was great
Johm was great, helped me save money and set up my new phone for me. Je transferred everything across from tbe old phone to my new one
27 August 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Gill, we're thrilled to hear that Johm was able to get your phone transfer sorted out and make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 — Three Social Media Team
Came into store and that chap Paul was…
Came into store and that chap Paul was amazing taking vrius apps off my android. I kept getting advertiseements and now they are all gone. Even better he gave me a great update deal. Thank you Paul!
17 August 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi James, thank you for the fantastic review! 🌟 We’re really glad Paul was able to sort out the issues on your device and help you with an excellent upgrade option. 💛 – Three Social Media Team
I had no idea what I was looking for…
I had no idea what I was looking for but the advisor made my trip to store very smooth and easy. Sarah was her name and she couldn’t have been more helpful :-)
I’d happily return to the Coleraine store again.
14 August 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Stephen, thank you for taking the time to share your experience. It’s lovely to know Sarah helped you find what you needed, and we’ll be delighted to welcome you back to our Coleraine store. — Three Social Media Team
Philip Paul set up my phone
Philip Paul set up my phone and im very happy as usual
4 August 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Pamela, we’re glad Philip and Paul got your phone set up smoothly and provided great support. Thank you for sharing your experience 😊
-Three Social Media Team.
The Personal Touch
The sales agent that dealt with me could not have been more helpful.
He supplied me with a new broadband router and sim card to replace my old out-dated one and clarified and updated elements of my account about which I was either confused or had forgotten.
As a senior citizen with limited computer skills he walked me through every aspect of our contractual transactions and their obligations and benefits, including persuading me to sign up to Three for my mobile phone (a much more generous deal than that offered by my current provider). He also helped me to deal with transferring to Three from my previous provider.
I feel much more satisfied and confident in knowing that the Coleraine office is reasonably close by should I encounter any problems or need advice.
There is nothing to compare with the personal touch!
27 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Your words are a real highlight, Errol ✨ We’re overjoyed the support provided at our Coleraine store helped bring clarity and confidence every step of the way, from your broadband setup to moving your mobile service across. It’s wonderful to know that personal touch made all the difference 🌷
- Three Social Media Team
John was very helpful today
John was very helpful today, fixed our problems and reduced our bill
7 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Walter, thank you for your fantastic ⭐⭐⭐⭐⭐ feedback. We’re happy to hear that John made the process simple and smooth for you.-Three Social Media Team
John was very helpful
John was very helpful, fixed our broadband signal and set us up with new sim deals
3 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Margaret, we are absolutely delighted by this feedback! John was brilliant at sorting out your broadband signal and finding those new sim deals for you.— Three Social Media Team
John was incredible and helped me get…
John was incredible and helped me get my phone sorted with ease, he handled my transfer and did everything.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for sharing your feedback about John. We’re glad he made the process straightforward for you, William, and ensured everything was handled smoothly.
— Three Social Media Team
Great experience very helpful almost no…
Great experience very helpful almost no setup
30 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for sharing your thoughts, Antonio. We're pleased everything felt easy and you received reliable, high quality help.
– Three Social Media Team
Reply from Three UK - 3Store Coleraine
Thank you, Noah! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
John was very helpful and helped me…
John was very helpful and helped me with my device issue
16 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for your lovely review, Betty! 😊 It’s wonderful to know that John made your experience a positive one. -Veronica
John was very knowledgeable a d…
John was very knowledgeable and friendly, great customer service.
14 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Bob, it is great to hear that John was so helpful and pleasant during your interaction. We really appreciate you sharing this experience! -Kishan
The assistant Paul in the 3coleraine…
The assistant Paul in the 3coleraine branch was very helpful and it was a pleasure to be served by him
5 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Joey, it’s great to hear your visit went so well. Paul’s friendly approach and willingness to help clearly made your experience a positive one, and we’re delighted he left such a strong impression. 😇 -Prabhjeet
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