I would like to leave Paul a five star review after the last 2 times I have seen him. He doesn't make me feel like an idiot for being technically challenged. This morning he persevered until he had fo... See more
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I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... See more
Company replied
We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... See more
Company replied
I was Colchester store today and Sean was absolutely fantastic one of the best advisors I’ve come across great efficiency and was direct . Give him a promotion
Company replied
Company details
About Three UK - 3Store Colchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Culver Walk, CO1 1XJ, Colchester, Midlands, United Kingdom
- 01206368262
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great experience
Simple and easy help to buy a new phone and smooth transfer process by Carol.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Yay, John 🎉! Your kind words and 5⭐ truly mean a lot to us. We're delighted to hear Carol provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Keron was very welcoming and his…
Keron was very welcoming and his communication and explanation was excellent .
25 March 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Kay, thank you for sharing your experience. It’s wonderful to hear that Keron made everything seamless and offered such attentive support. -Afaq
Reply from Three UK - 3Store Colchester
Hey Joey, your experience is a gift. You didn’t just share a review , you shared a moment that inspires us to keep striving for the very best. -Ashifa
Needed an additional handset / tablet…
Needed an additional handset / tablet on my account and Kasey was very helpful and efficient in advising.
10 March 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your feedback, Victoria, and it's lovely to hear that you enjoyed great customer service from Kasey with your recent handset and tablet purchases. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Colchester
Nelson, it's great to know that Baz and Kieran provided such supportive and clear guidance. Your kind words mean a lot to us. -Suhaas
Amazing experience with three store …
Amazing experience with three store and baz very informative and very helpful.
1 March 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Amazing feedback, Chloe! 🌟 We’re so glad Baz was able to assist you with clear guidance and great support at our store. -Veronica
Callum helped us get another phone for…
Callum helped us get another phone for our business, he was extremely professional and made it super easy and hassle free to do. 👍
21 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Gavin,
It’s fantastic to hear Callum provided such helpful support and made things easier for your business. 💼✨ Your feedback is greatly appreciated and motivates our team. 🙌 -Shivam
The lovely Alex in store made me feel…
The lovely Alex in store made me feel great and credit to the Company!!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Simon, it's wonderful to know that Alex provided such an uplifting experience during your visit. Having team members who represent our brand so brilliantly is exactly what we aim for, and we’re thrilled you left feeling so highly valued. Feedback like this is what we strive for! -Kishan
Kieron was a great help very polite…
Kieron was a great help very polite professional and efficient
Could not thank him enough
14 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Appreciate your feedback, Michael 🌟 Great to know Kieron’s service left you confident and happy with your visit. -Shivam
Am very happy with service of the staff…
Am very happy with service of the staff called Siam it makes me to know that the product am buying is not fake that is very good and that is what convinced me to partner with the company.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
It’s wonderful to hear about the positive impression left during your interaction, Elizabeth. Establishing a strong sense of trust and reliability is exactly what we aim for. We’re glad you feel confident in your decision and are happy to have you with us. -Kishan
Reply from Three UK - 3Store Colchester
Thank you for taking the time to leave a review, Chantelle. It’s great to know everything went smoothly for you. 😊✨ -Veronica
Brilliant experience
Brilliant experience. Siam at the Colchester store was bloody fantastic on every way.
Can’t fault the excellent service and other members of staff were pleasant too. Excellent customer services for sure.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hey Aleisha! This feedback is just amazing, shout out to Siam and our entire team at the Colchester store for doing such a great job. We’re so grateful to have you with us! 🥰 -Kashish
Took great care to explain different…
Took great care to explain different options and sorted what I needed out very quickly, thanks to Alex and Siam!
1 February 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi Gemma, thank you for sharing this lovely feedback. 💙 It’s great to hear that Alex and Siam have been so supportive and made things easier for you. -Neha
The best in costume service Alexandra
The best in costume service Alexandra. Thank you for help,you are amazing.❤️
27 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thanks for your 5 ⭐ review, Pasat, and it's lovely to hear that you enjoyed great customer service from Alexandra. We appreciate you taking the time to share this with us 🎊. -Michael
Bad colchester
Baz was absolutely amazing from start to finish. He set up my phone and described everything to me he is 100% would recommend anyone come to the shop. Thankyou so much for the care and compassion.
Elizabeth Walker
22 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Wow, Elizabeth. It’s wonderful to hear how well Baz looked after you and how smoothly everything was handled. We truly appreciate your kind words. -Manavata
Today i cme to tree shop .I got very…
Today i cme to tree shop .I got very exellent serbice from Alexsandra and all the stuff very kind and be patient explain every thing to me
Thank yoy so much
Sumarn Baker
20 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Your kind words mean a lot to us, Sumarn 🌈 We’re glad to hear that Aleksandra and the team offered such supportive and attentive assistance during your visit 💛 -Arvind
Fantastic service from Kiran today at…
Fantastic service from Kiran today at Colchester
16 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Thank you for the fantastic 5 ⭐ review, Paul! We truly appreciate your feedback, and we’re delighted that Kiran made your experience fabulous. Wishing you a wonderful day! 😊 -Kashish
Always feel looked after here
Baz always looks after me 😊Really friendly and knowledgeable and saved me money! I don't get phones! So I need to know I'm getting someone honest and trustworthy and patient - I ways feel looked after here.
14 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hey there, thank you for sharing this amazing 5⭐ review! We’re thrilled that Baz gave you such a fantastic experience. -Veronica
Baz very helpfull
Phone running slow. Learned things about phone I've never known. So happy!
12 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
We're delighted that Baz could take a look at your phone and offer advice to get it back up to speed. Thanks for writing a brilliant review, Mrs L :) -Scott
Checked to see if my phone is covered…
Checked to see if my phone is covered abroad. He gave advice and explanation about my current plan
10 January 2026
Unprompted review
Reply from Three UK - 3Store Colchester
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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