I ordered 2 cards anniversary & Birthday humour one which the man loved. I had them posted directly to their addresses direct. They got there in time in perfect condition. Will definitely be using Tho... See more
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Review summary
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Really love the idea behind Thortful cards. They have a brilliant selection for so many occasions and is easy to either have cards written and sent directly to a person or delivered to yourself.
Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.
I made up two photo cards for my daughter's birthday and they were very well received. The system is easy to use and the quality of the cards is great. I have used Thortful previously and feel I can r... See more
Company details
Written by the company
Discover the latest greeting cards designed by the top creatives from across the globe.
Contact info
PO Box 76253, SW1P 9NF, London, United Kingdom
- 02080501462
- team@thortful.com
- www.thortful.com
4.3
Excellent
67K reviews
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What a great company
What a great company .
I live in Australia and I use this company to send unique cards and good quality gifts to family in the UK .
Always sent very quickly and a great choice of gifts that are not overpriced.
Gear service !!
21 April 2026
Unprompted review
Great quality cards delivered quickly.
13 April 2026
Great choice of cards to match your…
Great choice of cards to match your taste. Personalised and delivered quickly
13 April 2026
Smashing TNG Card for the Bearded First Officer in your life!
A really lovely card for the Riker-lovin' husband! Nice message options too. A palpable hit!
13 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Thortful
Hi Preeti,
Thanks for taking the time to leave us a review.
Your order was sent with Royal Mail First Class, which should be a next day delivery service, however, occasionally orders can take up to three working days.
We can only apologise for this - it's frustrating for us as a business, as this is something we have no control over, and we truly hate to disappoint our customers. We hope you can accept our sincerest apologies on this occasion.
It looks as though you've already been in touch with our team regarding this order, who have resolved this for you. If there's anything else we can help you with, please don't hesitate to reach out to talktous@thortful.com.
Best wishes,
The thortful Team
Quality Issues
I have used Thortful for a long time, maybe 8 years. I purchase all my Birthday and Chirstmas cards from them. I have always found them to be excellent quality. But my last few orders I have noticed a change in the quality of the card stock (being thinner) and also some of the printing (especially on solid colours) has been patchy. This now makes me Question whether it is now worth purchasing from them instead of going to my local card shop.
18 April 2026
Unprompted review
Reply from Thortful
Hi there,
Thank you for your review and we're really sorry to hear that your card showed up looking less than perfect.
We take major pride in making sure every card arrives in tip-top shape, so we're sorry if this was not the case on this occasion.
We'd love to get this sorted for you, but can't see that you've been in touch. Please drop us an email with your order number to talktous@thortful.com and someone from our Customer Happiness team will look into this further.
Thanks,
The thortful Team
Top class service
Great choice of cards...many funny ones to choose from.
Excellent delivery options and card delivered on time stated
10 April 2026
Absolutely hilarious cards
Absolutely hilarious cards! For a range of all ages and all sense of humors! Always got a little promotion going, and best of all. Order once and you get a yearly email reminding you of your loved ones birthday and asking if you'd like to send a card! Very thortful indeed!!
8 September 2025
Great business
Great cards and options.
Overall great value for money and always turns up quickly.
29 September 2025
Card was delivered on the correct day
7 April 2026
A great company
I’ve used Thortful a number of times for birthdays valentine’s and anniversaries. The quality is always good well packaged and always arrives on time.
7 April 2026
Good spectrum of cards & excellent…
Good spectrum of cards & excellent service.
Will use them again.
7 April 2026
Rubbish. Cards have not arrived a week after ordering
Ordered cards on 7th April. Now on 14th April and they have not arrived. Rubbish. Will never order from this company again
7 April 2026
Reply from Thortful
Hi Jill, thanks for taking the time to leave us a review.
Your order was sent with Royal Mail First Class, which should be a next day delivery service, however, occasionally orders can take up to three working days. We're so sorry that this wasn't the case.
As First Class isn't a tracked service, we're not able to pinpoint exactly where your order is within the postal system if something goes wrong. We can only apologise for any inconvenience caused by this.
It looks as though you've already been in touch with our team regarding this order, who have resolved this for you. If there's anything else we can help you with, please don't hesitate to reach out to talktous@thortful.com.
Best wishes,
The thortful Team
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