Thortful Reviews 66,642

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality, with many appreciating the wide choice of designs and clear print. The delivery service is consistently highlighted as quick, reliable, and often arriving earlier than expected. People also commend the overall service, noting the ease of the ordering system and the great selection of cards and gifts available. However, some people were dissatisfied with their orders, particularly concerning flower deliveries, which arrived in poor condition. There were also instances where cards did not arrive on time or were not delivered at all, causing disappointment, especially for special occasions like Mother's Day. Additionally, a few customers experienced issues with missing items from their orders.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the great selection of cards... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of the cards, noting they are... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering, quick delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.

Rated 5 out of 5 stars

I made up two photo cards for my daughter's birthday and they were very well received. The system is easy to use and the quality of the cards is great. I have used Thortful previously and feel I can r... See more

Rated 5 out of 5 stars

Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it. Delivery was extremely quick and the quality of the card is excellent.

Rated 5 out of 5 stars

Good level of service and quick dispatch. Happy with product options and designs available for different requirements.


Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Discover the latest greeting cards designed by the top creatives from across the globe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. Expensive delivery, still waiting card 8 days later and event has now been missed. AVOID

30 April 2026
Unprompted review
Thortful logo

Reply from Thortful

Hi there,

Thanks for leaving a review.

I'm sorry to hear you haven't had a positive experience with us on this occasion; we always do our best to try and resolve issues promptly, so we're really sorry to hear this.

If you'd like to discuss this further, please do contact us directly at talktous@thortful.com :)

Thanks,

The thortful Team

Rated 5 out of 5 stars

Brilliant card and service

The gorgeous card is exactly what I was looking for and delivery was excellent - it enabled me to include my Birthday message and in good time for me to send onward by post.

30 April 2026
Rated 5 out of 5 stars

Great selection of cards!

Great selection of cards, website is really easy to use. I say this as I was looking for something a little more niche, got exactly what I wanted. Ordered the cheapest delivery option and it came much sooner than expected! Happy customer, would readily recommend them.

30 April 2026
Rated 3 out of 5 stars

Good selection and quality of cards

Good selection and quality of cards. On the expensive side

23 February 2026
Thortful logo

Reply from Thortful

Hi Daniel,

Thanks for your review, we’re so glad you like our selection of cards!

All of the cards on our site are actually designed and uploaded by independent creators who then receive a royalty rate per sale that they make through thortful. However, what I've done is passed this on to our marketing team so they can review your experience for future updates and improvements.

If you have any further queries, please do get in touch with us directly at talktous@thortful.com.

Thanks,

The thortful Team

Rated 5 out of 5 stars

Great card 👍

What a good card, just what i wanted for my sons 50th, good quality, good price and arrived on time.
I have used before and will definitely be using in the future.
Thank you 😊

27 April 2026
Rated 3 out of 5 stars
Thortful logo

Reply from Thortful

Hi David, thanks for taking the time to leave us a review.

We're so glad to hear you love the products we offer!

However, we can only apologise for the fact that you've received too many emails, and would love to look into this further for you. If you'd be able to drop us an email to talktous@thortful.com, our Customer Happiness Team will be able to double check this for you and unsubscribe you from receiving any further emails.

Best wishes,
The thortful Team

Rated 5 out of 5 stars

Great cards

Great cards, super speedy delivery, much better than Scribbler which MANY times delivered their cards extremely late.

24 April 2026

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