Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.
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Review summary
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I made up two photo cards for my daughter's birthday and they were very well received. The system is easy to use and the quality of the cards is great. I have used Thortful previously and feel I can r... See more
Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it. Delivery was extremely quick and the quality of the card is excellent.
Good level of service and quick dispatch. Happy with product options and designs available for different requirements.
Company details
Written by the company
Discover the latest greeting cards designed by the top creatives from across the globe.
Contact info
PO Box 76253, SW1P 9NF, London, United Kingdom
- 02080501462
- team@thortful.com
- www.thortful.com
4.3
Excellent
67K reviews
Asks customers to review
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YOU CAN ACTUALLY TALK TO A HUMAN!!😮😮😮😮…
YOU CAN ACTUALLY TALK TO A HUMAN!!😮😮😮😮 Amazing customer service 🤩🤩🤩thank you thortful ☺️
14 May 2026
Unprompted review
Wonderful customer service
Had an issue with my delivery address - Jade helped go above and beyond to resolve it.
13 May 2026
Unprompted review
Excellent and original choice of cards
Excellent and original choice of cards. Reliable service.
5 May 2026
Extremely fast and efficient service no…
Extremely fast and efficient service no hassle amazing company thank you all so much 😃
5 May 2026
Thortful have a great selection of…
Thortful have a great selection of cards and gifts. I use them for pretty much every occasion. Delivery is swift and the quality is excellent.
17 April 2026
Find something a little different.
Great product, hard to find something a little different. Good value and arrived bang on time.
5 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Thortful
Hi there,
Thank you for your review and we're really sorry to hear there's an issue with your order.
We're really sorry to hear your card has not arrived for the big day. Your order was sent out via Second Class post with our partners the Royal Mail. This is an estimated two day service, but they do admit a small number of items can take up to 4 working days to arrive. We can only apologise for this, we do our best to get orders sent out as quickly as possible, but sadly some cards can get caught up in the postal system along the way. We're so sorry for any inconvenience caused this time.
We'd love to get this sorted for you, but can't see that you've been in touch. Please drop us an email with your order number to talktous@thortful.com and someone from our Customer Happiness team will look into this further.
Thanks,
The thortful Team
Delivery was fast and the card was sooo…
Delivery was fast and the card was sooo good. Would recommend
20 December 2025
Highly recommend
Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it.
Delivery was extremely quick and the quality of the card is excellent.
5 May 2026
Used a few times in the past
Used a few times in the past, but have become really expensive
5 May 2026
Reply from Thortful
Hey James,
Thanks for taking the time to leave us a review.
All of the cards on our site are actually designed and uploaded by independent creators who then receive a royalty rate per sale that they make through thortful. However, what I've done is passed this on to our marketing team so they can review your experience for future updates and improvements.
If you have any further queries, please do get in touch with us directly at talktous@thortful.com.
Thanks,
The thortful Team
Excellent quality products at really…
Excellent quality products at really reasonable prices.
Take all of the hassle away too, having cards delivered directly.
12 March 2026
Super easy and reliable experience
I used to always buy my personalised cards from a company called Scribbler, however they stopped their customer calendar meaning I could no longer save key events such as birthdays and receive notifications to remind me to send cards. That’s where Thortful come in - I found out quite quickly that they have an upload tool that uploads all your birthdays and events from your phone onto your thortful account. This was brilliant and saved me a lot of trouble. Thortful have a great range of cards to suit all recipients and they are very reliable when it comes to postage and delivering on time. Overall, I’ve had a great experience with Thortful and intend to carry on for a long time to come. Excellent ⭐️⭐️⭐️⭐️⭐️
14 July 2025
Dog Dad birthday card. Very prompt service and delivered on…
Very prompt service and delivered on time. Quality of the product is good. I loved the card I chose! I would definitely order from you again in the future.
30 April 2026
Great cards and quick delivery.
Absolutley thr greatest set of dirty and funny cards with quick delivery.
9 February 2026
Super fast delivery
Order Thursday evening, delivered Saturday morning.
Card was top quality.
1 May 2026
Ordered on Monday 4th May
Ordered on Monday 4th May. Still awaiting delivery Friday 8th May.
Arrived Saturday afternoon 9th May!
8 May 2026
Unprompted review
Reply from Thortful
Hey Patricia,
Thanks for taking the time to leave us a review.
We're so sorry your order hasn't arrived just yet. We do all we can to get orders out quickly, so they have the best chance of arriving in time. Sadly, however, some items can be impacted by delays in the postal system along the way, we're afraid.
We're unable to see that you've been in touch regarding this already, but we would love to try and help resolve this for you! Please do reach out directly at talktous@thortful.com, and a member of our Customer Happiness Team will be more than happy to assist :)
Thanks,
The thortful Team
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