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Been using these for years - done loads of reading on the safe use of them too which has given me a lot of confidence. Even my hygienist uses them and is thoroughly impressed with my results. I’m n... See more
Company replied
I am so happy with my recent purchase and it’s not expensive at all!! Considering how much it cost to have whitening treatment at the dentist. Infact I had my teeth “whitened” about 20 years ago and... See more
The crest professional whitening love it! I saw a big difference with my teeth now considering I like drinking tea/coffee. It has never been whiter than when I used other brands. This is great for if... See more
Company replied
Company details
Written by the company
SIMPLIFYING BEAUTY- ONLY BEST & GENUINE BRANDS. The White Smiles is all about enhancing your natural beauty whilst encouraging you to embrace you. Each brand is carefully chosen with the best quality assurance and only genuine products in mind. Your next step to those pearly whites everyone wants is just a click away! Our amazing products are SAFE and EFFECTIVE, that's why we are the most trusted Crest, Philips Zoom, Oral-B and Opalescence retailer. We are confident you'll LOVE your new SMILE!
Contact info
United Kingdom
- support@thewhitesmiles.com
- www.thewhitesmiles.co.uk
4.1
Great
500 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I have bought multiple rounds of…
I have bought multiple rounds of whitening strips from White smiles. I haven't seen any difference in the whiteness of my teeth (which are fairly yellow). The products are not great quality.
I also accidentally paid for express delivery. Being £3.99, and I didn't see the option when checking out to change as easily as other websites. I wanted to go for the economy option.
Having noticed my error, I emailed as soon as the order was confirmed to have been placed. But I did not hear from customer service until after the items had been shipped.
Poor and blunt customer service and they are also slow to reply.
20 December 2024
Unprompted review
Reply from The White Smiles
Thank you for your feedback.
Our goal is to respond within 24-48 hours. Unfortunately, due to a high volume of emails, we are not always able to reply immediately, as we also need to adhere to our dispatch deadlines. Ultimately, the responsibility for selecting the preferred shipping method lies with the customer, although we always try to help if we can.
We appreciate your understanding and patience.
Excellent customer service
Quick delivery and excellent customer service. I would definitely recommend to anyone.
19 December 2024
Unprompted review
Excellent company and product
Always buy my strips from White Smiles. Good service and confidence in their products. Strips are amazing.
12 December 2024
Unprompted review
Reply from The White Smiles
Thank you so much for your kind words! We're thrilled to hear that you always choose The White Smiles for your strips and that you have confidence in our products.
We’re glad you’re enjoying the strips and appreciate your loyalty. If you have any questions or need assistance, please don’t hesitate to reach out!
Amazing product
Amazing product! Item arrived well before scheduled date. This product quality is outstanding, exceeding my expectations every time. I'm already happy with my teeth After using it just for 4 days.I highly recommend it 🥰
9 December 2024
Unprompted review
Reply from The White Smiles
Thank you so much for your wonderful review! We're thrilled to hear that the item arrived ahead of schedule and that you are already seeing great results after just few days of use. Your satisfaction and recommendation mean a lot to us!
If you have any questions or need further assistance, please don't hesitate to reach out.
Very pleased
Whitening treatments for very reasonable prices. Fast dispatch and delivery. Very pleased.
1 November 2024
Unprompted review
Reply from The White Smiles
Thank you for your wonderful feedback! We're delighted to hear that you found our whitening treatments to be reasonably priced and that you were pleased with the fast dispatch and delivery. Your satisfaction is our priority, and we look forward to serving you again soon!
Amazing strips!
I always buy these treatments before an upcoming event and start them a week before and the results are always amazing. Friends, family, and colleagues always make comments on how white my teeth look!
7 October 2024
Unprompted review
Reply from The White Smiles
Thank you so much for your wonderful review! We’re thrilled to hear that our strips help you achieve such fantastic results before your events. It’s great to know that your friends, family, and colleagues notice the difference! Your satisfaction means a lot to us, and we look forward to continuing to support your whitening journey.
Reply from The White Smiles
Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with our product and service. Reliable delivery is very important to us, and it’s wonderful to know that we met your expectations. We look forward to serving you again in the future!
Crest professional effects
I have been using Crest professional effects strips for a few years now, mainly for maintenance, rather than drastic whitening and they work great! I used the white smiles website for my last 2-3 orders and delivery was always great, customer service swift and responsive when I had questions on expiration dates.
9 October 2024
Unprompted review
Reply from The White Smiles
Thank you so much for your positive review! We're thrilled to hear that you've been using Crest Professional Effects strips successfully for your maintenance routine. It's great to know that our website has been helpful for your orders and that you've had a smooth experience with delivery and customer service. We truly appreciate your feedback and look forward to serving you again in the future!
Professional whitening with Crest
The crest professional whitening love it! I saw a big difference with my teeth now considering I like drinking tea/coffee. It has never been whiter than when I used other brands. This is great for if you want to have instant results within 1 week. I would recommend buying 7 treatments if you want to try at first. I didn't have sensitivity after using it.
8 October 2024
Unprompted review
Reply from The White Smiles
Thank you for sharing your experience, and if you have any questions or need further assistance, feel free to reach out. Happy whitening!
Excellent Service
Shipping was super quick. I was really happy with the products received. No complaints!
26 September 2024
Unprompted review
Reply from The White Smiles
Thank your wonderful review! We’re delighted to hear that you were pleased with the quick shipping and the quality of the products. Your satisfaction is our priority, and we're glad to know we met your expectations. If you need anything else, feel free to reach out. We appreciate your support!
Amazingly good
Amazingly good. Saw the difference after three strips. Noticed by family and friends and recommended.
6 October 2024
Unprompted review
Reply from The White Smiles
Thank much for your fantastic review! We’re thrilled to hear that you noticed a difference after just three strips and that your family and friends have recognised your results as well. Your recommendation means a lot to us. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
I bought the crest strips from The…
I bought the crest strips from The White Smiles and I am very impressed with the service and the product.
4 October 2024
Unprompted review
Reply from The White Smiles
Thank your kind review! We're delighted to hear that you are impressed with both the Crest strips and the service at The White Smiles. Your satisfaction is our top priority, and we truly appreciate your support. If you have any questions or need assistance in the future, please feel free to reach out!
Fabulous company
Fabulous company! Tried many other sites over the years and this one has always been the best. Communication great, and fast delivery. Thank you!
25 September 2024
Unprompted review
Reply from The White Smiles
Thank much for your glowing review! We're thrilled to hear that you’ve had such a positive experience with us and appreciate your loyalty. Great communication and fast delivery are what we strive for, and we’re glad you noticed! If you need anything in the future, please don’t hesitate to reach out. Thank you again!
So worth the money, and works everytime!
Been using these for years - done loads of reading on the safe use of them too which has given me a lot of confidence.
Even my hygienist uses them and is thoroughly impressed with my results. I’m not sure why anyone would ever pay hundreds for dentist whitening with such a great product - thanks for the team at the White Smiles for speedy delivery and value for money.
9 September 2024
Unprompted review
Reply from The White Smiles
Thank you for your wonderful feedback! We're thrilled to hear that you've had such great results with our product and that it has boosted your confidence. It's fantastic that your hygienist is impressed as well! We appreciate your trust in us and are glad to provide a valuable alternative to costly dental whitening. Thank you for choosing The White Smiles, and we look forward to serving you again in the future!
Reply from The White Smiles
Thank you for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your satisfaction is our top priority!
Excellent service and product
Excellent service and product. Deliveries are swift and I love getting my pearly whites here.
16 September 2024
Unprompted review
Reply from The White Smiles
Thank you for your kind words! We're thrilled to hear that you’re happy with our service and products. We appreciate your support and look forward to helping you maintain those pearly whites!
Crest Whitening Strips
Super happy! Ordered the crest whitening strips and they completely worked! I ordered the 18 shades lighter kit, which lightens for 20 days. My teeth are much whiter than before and I’ve been getting compliments on them. I can’t wait to use one more box to top up, and then I think I’m done! Super worth it!
And the delivery is always fast! Great company!
2 September 2024
Unprompted review
Reply from The White Smiles
Thank you for your wonderful feedback! We're so glad to hear that the Crest whitening strips worked well for you and that you're enjoying such fantastic results. It’s great to know that you're receiving compliments on your whiter teeth! We're also pleased that you had a positive experience with our fast delivery. We appreciate your support and look forward to serving you again in the future. Enjoy your next box!
Great results
My order arrived quickly, and the customer service was very pleasant. I’ve used the Crest Professional White strips, and the results are great. I’ll definitely be ordering from here again in the future!
16 August 2024
Unprompted review
Reply from The White Smiles
Thank you for your feedback! We're thrilled to hear that your order arrived quickly and that you had a positive experience with our customer service. It's great to know that you're seeing excellent results with the Crest Professional White strips. We look forward to serving you again in the future!
Whiter/Brighter days ahead
My go to company for a lovely bright white smile. Been using them for years and they never disappoint.
The only trouble I have when I receive my strips is finding a new hiding place for them as my adult daughters always want to 'borrow' one :-)
30 August 2024
Unprompted review
Reply from The White Smiles
Thank you for sharing your experience! We're delighted to hear that you've been a loyal customer for years and that our products help you achieve a lovely bright white smile. It sounds like your daughters are quite fond of them too! If you ever need any assistance, feel free to reach out. We appreciate your support! 😊✨
Great product!
Not my first order, these are a great product. Slight hiccup this time with delivery…Royal mail to blame ( where does all our missing post go? Third time this year!) This was promptly sorted with customer service. Cannot fault their updates and care over this!
22 August 2024
Unprompted review
Reply from The White Smiles
Thank you for your feedback! We’re thrilled to hear that you’ve had a great experience with our product in the past. We understand that delivery issues can be frustrating, especially with Royal Mail. Rest assured, we're here to help, and we're glad our customer service team could promptly sort out the hiccup this time. Your kind words about our updates and care mean a lot to us! If you need anything else or have more feedback, feel free to share. Thank you for your continued support!
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